Bell Direct is certainly one of the most innovative brokers on the market and you will realise this simply by visiting their homepage. They’re an Australian based online broker and this review will detail the full extent of their service.
Bell Direct Australia has been on the scene for over a decade and prides themselves on investing in their customers. You’ll find that their entire service looks vastly different to the traditional online broker experience and this has been the approach that we have found throughout our Bell Direct review. Keep reading to find out all the information you’ll need.
Once you have done your research about the world of online trading and decided that you would like to join the community, you will need to consider what welcome offers or new customer experiences are out there to make the start of your career as smooth as possible. With Bell Direct Australia, there is no specific welcome offer available, but you will have an experience that is very friendly to newcomers within the industry. They offer an insights page that includes videos discussing the various stock options that are currently available. You will also be able to make use of their learning resources included in the FAQ section to ensure that you don’t have any issues placing those trades. Once you have joined the service, be sure to use all the information made available to you to ensure that you don’t miss any opportunities. To take a look at another reputable online broker, head to our ANZ share investing review Australia page or OctaFX review.
Another important cornerstone of an online broker service would be the usability of both their site and the trading platform that they have put on offer. By usability, we are referring to how easy it is to navigate to the relevant sections of their website and how much effort you have to go through to make your online trades. The Bell Direct Australia page certainly has a unique design but it has followed suit with competing brokers by including the dropdown menus found on most sites to easily navigate to the areas of interest. This pushes up our Bell Direct rating.
In terms of the trading platform, our Bell Direct review Australia found that you will be completing all of your trades via their website. They have built their trading platform to be included within their webpage and you will mostly be spending your time on this site. The webpage is modern and fairly easy to use so you should find it to be a breeze when looking to transact online.
Usually, online brokers will have a variety of accounts available to interested customers in order to cater to any trader’s needs. With Bell Direct Australia, you won’t have a choice with your individual account and this is done to cater to anyone interested in the service. You will find that the fees to use the Bell Direct service are kept relatively constant, independent of what account you have opened. There is not much consideration to be done here as their fee structure claims to be one of the lowest within the industry.
Once you have clicked the ‘Join Now’ button on their page, you will immediately be asked what type of account you would like to open. There are 4 options here, an individual account, a joint account, a company account or a trust or superannuation fund. This is fairly standard when compared with other brokers within the industry and the account types will depend on your personal circumstances. If you are interested in what account options are available with other online brokers, head to our Pepperstone review or Westpac review page.
As with any service, you will be eligible to pay some sort of fee for using the service. With Bell Direct, there is full transparency on the fees that are applied to your transactions. They have also adopted a simple fee structure so that anyone can understand exactly what they are paying for and how much it costs. Bell Direct Australia’s motto is ‘The more you trade the more you save’. That means, for the first 10 trades per month you will pay $15. Thereafter, your 11th to 30th trades will cost $13 or 0.08%, whichever of those values is greater than the other. After your 30th trade, you will be charged $10 or 0.08%, again the greater value of the two will be deducted from your trade.
In terms of service fees, you will only have to pay for the live data per month if you have not made 5 trades within a month and this will cost you $10. The live streaming data per month will be charged at $27.50. And if you are looking to make use of the WebIRESS service, you will have to pay $79 a month. This is about on par with other services and Bell Direct even has a page that shows their fees alongside other big names in the industry. This is all testament to their approach to catering to the customer. If you would like to look at another service offer, head to our Fusion Markets review or FP Markets review Australia page.
When it comes to the trading platforms that are put on offer, Bell Direct manages to fall fairly short when compared to other online brokers. The Bell Direct Australia service is designed to cater to any trader, independent of their experience level within the industry. With that in mind, their trading platform has been included within their website to promote ease of use. While the platform is fairly easy to use, it lacks the data analytics tools that are found in more comprehensive software packages. If you are a new trader, fresh on the scene, then the Bell Direct review might be exactly what you are looking for.
To compensate for the lack of an independent trading platform, Bell Direct does offer free conditional orders and a 1-second guarantee on your trade processing. You will also be able to take advantage of Real Broker Research and Daily Trading Ideas that are presented to you. Since the broker is based in Australia, this makes for easy tax reporting and you will also be able to use the entire service via your mobile device. They have also recently included an advanced charting service within their online platform.
The backbone behind a great broker deal would be the payment methods that are made available to their customers. There are plenty of traders out there who are moving away from the traditional payment methods and looking for operators that provide support for cryptocurrencies and e-wallets. With Bell Direct Australia, you will be able to fund your account in two ways, either with BPay or with an electronic transfer. The timing of the release of funds will depend largely on your bank’s processing times.
This is also fairly disappointing when compared with other brokers within the industry. There is no mention of credit and debit card support so you will be forced to make use of bank transfers or BPay. If you decide to transfer via online banking, you are likely going to have to wait a few days for your bank and Bell Direct to process the transactions. This leads to delays with your online trades and is, essentially, money lost. If you would like to take a look at another broker’s offer, head to our ASX Australia page to find out more.
Perhaps one of the most important aspects of our online reviews would be the customer service that Bell Direct Australia has made available. With most trading being done online nowadays, you are bound to have some questions related to the service or you might have come across a pesky bug on their site. No matter what the issue, you will ideally have a customer support team to cover any of your potential queries.
Our Bell Direct review Australia found that the broker has put together a comprehensive FAQ section that addresses most of the problems and queries that they have encountered. This FAQ should provide you with enough information to use any aspect of their service. You will also find remarkable coverage of social media platforms on their site. They are on LinkedIn, Twitter, Facebook, Youtube and even Instagram. Despite all of these methods, you will also be able to take advantage of their live chat feature, an Australian telephone number and an international number, a dedicated email address and even a postal address for any physical mail.
Our team of experts consider this to be the comprehensive customer support experience on offer from Bell Direct. You won’t be short of options when it comes to making contact with the online broker. The responses were also very informative and were always within 24 hours. The postal address will definitely be the slowest means of communication so only use it as a last resort. Head to our AvaTrade review page to see how their customer service compares.
Any type of Bell Direct scam? When you are using the Bell Direct Australia service, one of your main concerns should be about what regulations they have to abide by and what insurance you have on your funds within their service. You will be comforted to know that the Bell Direct review found they are licensed by Australian Financial Services. This is among the industry standards we have seen in terms of licensing and you can complete your trades knowing the broker is sticking to all the rules.
In terms of your financial security, Bell Direct makes use of segregated customer accounts in order to protect your funds while employing two-factor authentication within their service. That being said, there are plenty of scams on the internet so always be wary when you are transacting online.
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This concludes our Bell Direct review Australia. The online broker has managed to put together an exciting online service experience and anyone will be able to take advantage of what is on offer. You will find that the entire platform is easy to navigate and offers some of the most competitive fees within the industry. The trading platform is included within the website and you will be able to complete your daily trades using any device. Also, be sure to keep all the security methods in mind when you are using the online service. Finally, if you want to take a look at another broker offer, head to our IG review Australia page or eToro review.