If you’re new to trading and decide to open an account with Capital.com, we think it’s a great idea to consider what resources are available for you. You first have to register an account, and in this Capital.com review, we found that they follow the simple KYC (know your customer) registration process. You first sign up with your email and create a password. Then you’ll be asked to provide some ID verification to prove you are who you claim to be.
The process ensures the safety of all the customers at Capital.com, no matter what they are trading. Currently, there aren’t any new customer offers, but if you are new to trading, Capital.com Australia has a wide range of tools to help you with your trades. This broker focuses on its core trading environment the most so that each customer feels secure and confident when trading, similar to other brokers like our ThinkMarkets review.
An example of one of the resources Capital.com offers is their Capital.com TV section. It has a wide variety of trading-related videos and other training guides to help customers and browsers of the exchange develop their skills and understanding of the financial markets.
In our Capital.com review Australia, we discovered the platform has a simple design which makes it a popular broker to choose from. If you want to keep on top of regular market news, Capital.com includes live updates and price alerts for thousands of markets and assets. In addition to the online platform, Capital.com also has a free download of the mobile app. Both the online and mobile exchanges provide rapid executions for all trades. With the help of the widely known trading platform MetaTrader 4 (MT4), Capital.com doesn’t have to worry about any server crashes during busy trading hours.
The advanced technology this broker uses adds to its reputation as a reliable choice for trading. It is one of the first platforms to use AI (artificial intelligence) technology to help enhance customer performance.
They also offer a free demo account for all customers if they decide they want to trial the markets and speculate prices before spending real money. It’s an excellent platform for beginners and advanced traders who want to make sure they make the right decision.
There are three types of trading accounts available for customers on Capital.com. The Standard, Plus and Premier CFD accounts. Each of these accounts requires a minimum deposit, unlike the popular broker in our Global Prime review. But you are encouraged to deposit something to make the most of your account. In the Standard account, you can put as little as 20 AUD up to 3000 AUD. The Plus account, which is the most popular choice, requires at least 3000 AUD. And the Premier account needs at least 10,000 AUD to begin trading.
All three accounts provide ample support like negative balance protection, a range of markets to choose from, and advanced charts. If you are a more skilled trader, then the Plus or Premier accounts could be right for you in the Capital.com ranking.
In addition, Capital.com Australia traders can benefit from the AI technology that we briefly mentioned. It acts as a way to boost your trading skills by analysing your trading behaviour and making more informed decisions to improve your success at returns. All of Capital.com’s customers are assured safety when trading, so risk management tools are put in place to make sure your earnings are protected.
Capital.com traders have access to an impressive amount of financial markets across all three accounts. If you’re a forex trader, you will be pleased to know there are around 138 currency pairs on the site. If you’re more into cryptocurrencies, there are about 238 crypto pairs to choose from, too, making this a top choice for day traders and those who want to diversify their portfolios.
Similar to other brokers like our TradeNation review and TMGM review, Capital.com offers low trading fees. These include low forex and stock CFD fees and no inactivity fee. Most brokers’ services are provided to traders for free, like the no deposit or withdrawal fees. They pride themselves on having a very transparent fee policy, so you know what to expect before opening an account. You can also open and close trades and access educational material and advanced charts and indicators for free.
Most of their charges are based on spreads but are relatively competitive in the market. It is how Capital.com makes their return through the buy and sell spread. So when you open a new position, you pay the spread or the difference between the buy and sell prices, which is never at an additional cost to the client.
On the other hand, there are average stock index CFD fees, and they do charge an overnight fee but with good reason. We did list a few essential fees in this Capital.com review to look out for if you decide to join them.
Like other online brokers, Capital.com Australia does charge overnight fees. It is based on the leverage provided and not the entire value of your asset position in the market. It is a competitive value and something to consider when making your decision.
Payment transfer fees
These fees are not from Capital.com but rather the bank or payment supplier you choose to complete financial transactions. And if you want to convert a currency into one accepted on Capital.com, the broker will also do that for you.
As briefly mentioned in our Capital.com review Australia, this broker is available online and on the mobile app available on Android and Apple devices. It has a simple layout on both platforms, but if you’re more experienced, you can access advanced charts and tools to assist you on your trades. Like many other brokers, including our INGOT review, Capital.com uses MetaTrader 4 (MT4) as their leading trading platform. It offers a streamlined experience for all customers and shows how important user experience is.
MT4 includes a vast range of technical prompts to develop the traders’ skills and improve the overall experience. Some of their features include 5 custom technical indicators that have been pre-installed and used for a deeper insight into trends and patterns. Analysis tools to develop traders’ decisions. Our Capital.com review also found that MT4 has a 24/7 automated trading feature to allow trades to continue while the clients are away or during after-hour sessions.
In this Capital.com review, we researched the ways you can pay into your account. It’s good to note that although this broker is available to trade worldwide, you can trade with only four base currencies. GBP, EUR, USD and PLN. It’s not ideal for users in locations like Australia because conversion rates may reduce your funds. Other brokers can offer trading in a broader range of currencies, reducing the Capital.com rating. But, Capital.com will convert your foreign currencies into these base ones for you, so you don’t have to worry about that.
We discovered earlier in this guide that deposit and withdrawal fees are non-existent. If you want to begin your trading journey with Capital.com, you have a few options available to you. Bank transfer is a popular method, but it is better for those who aren’t in a rush to start trading as processing time can take up to several business days.
On the other hand, credit and debit card transactions are instant, so that’s something to consider if you decide to trade. In addition, Apple Pay is also a way to add funds to your account and won’t take as long as a bank transfer. It is seen as a more secure way than credit and debit card payments because you don’t need to input your card details.
We researched the customer service of the broker in this Capital.com review. In comparison to other brokers on the financial market like our Fusion Markets Review, it proved to be exceptional. Capital.com can respond to clients queries in rapid times through their three services. The live chat, phone conversations and email. They operate on a 24/7 basis, so they are available to clients who live in different time zones.
The live chat is the quickest to respond where their advisors are known to respond within minutes. The phone services are similar in response time, and the advisors are fully trained to answer challenging questions. In addition, the email services are also prompt, taking around 10 to 20 minutes to answer queries, but if they’re more complicated, you should be satisfied with the answer they give you.
Capital.com Australia strives to give its customers the attention they deserve by being available on other channels such as WhatsApp, Facebook Messenger, Viber, and Telegram. Not many other top brokers can say they do. The broker’s customer service team also speaks in over 20 languages to suit the nationalities of their broad and diverse range of clients.
In this Capital.com review, we discovered that Capital.com (UK) Limited has been registered with the Financial Conduct Authority (FCA) since 2017 and started trading in 2018. Capital Com Investments Ltd has been operating under the Cyprus Securities Exchange Commission (CySEC) since 2017. Capital Com Bel, a closed joint-stock company (CJSC), is regulated and authorised by the National Bank of the Republic of Belarus from 2019.
For every customer, their funds are fully segregated from the operations accounts in European firms such as RBS (Royal Bank of Scotland) in the UK and Raiffeisen Bank in Austria. Capital.com doesn’t have any headquarters based in Australia, so you should consider this before joining the broker. Regardless, the company’s regulatory rules and jurisdictions as a whole are to ensure a secure and safe trading environment. Capital.com has partnered with the most significant financial managers in Europe to protect and handle their clients’ funds.
In this Capital.com review Australia, we discovered that the company was founded in 2016 to push artificial intelligence trading into the market. Their international offices are all based in Europe in London, Gibraltar, Minsk and Cyprus. But, for you traders in Australia, they have customer service operators to reach internationally in over 180 countries.
One reason why Capital.com is so popular that we discovered is the number of assets that are available to trade. From over 3000 assets, there are about 27 indices, over 30 commodities, around 3000 shares, 138 currency pairs and 200 cryptocurrencies to choose from. It is an excellent platform for traders to diversify their portfolios and broaden their financial techniques for each chosen asset.