Usability, look & feel – a pleasure to navigate
Bright and happy were just two of the descriptions that sprung to mind when we took a close look at the BetRight Australia website. Perhaps the brightly highlighted betting platform may not be to everyone’s taste, but don’t dismiss this sportsbook on that basis, the interface is just a small part of the picture.
Our BetRight review clearly showed that a great deal of thought (not to mention investment) has gone into the design and functionality of the site as a whole. The left side of the screen is dedicated to menus and you’ll find that all of the important pages on the site are listed at the top.
Below that, is the list of sports and the betting markets available for each. To the right, you’ll be able to display either your current betting slip, or your recent site activity. Our BetRight review Australia checked out the entire site thoroughly. We found that every link works and that the site is fast-loading and responsive throughout.
Users of Apple mobile devices will be pleased to know that BetRight Australia has an awesome app available to download directly from their site. The app mimics the main website perfectly and all of the features are easy to find. Our BetRight review also discovered that development of an Android app is already under way, but in the meantime, you’ll find that the mobile version of the website is perfectly adequate.
How to open a BetRight account – a quick and easy process
There’s nothing challenging about opening a new customer account with BetRight Australia. However, we are going to explain in detail exactly what you need to do, how to activate a BetRight account and what documents you can use to verify your ID.
- Click on the bright green ‘Sign Up’ button at the top right of the page (you can’t miss it)
- Fill out the straightforward registration form with your details, click on ‘Create Account’
- Wait for a confirmation email and click on the link contained in it
That’s all there is to it, your new account is activated and all you need to do now is to make a deposit with your chosen payment method and you’re good to go.
You get a choice at this point. When you open a BetRight account you have the option of verifying immediately, or at a later stage. But please note that you will have to complete this process before you can make a withdrawal.
We’d recommend doing it straight away, then there won’t be a delay when you want to withdraw your winnings. You’ll need two different forms of ID, but again, our BetRight review showed that the operator makes this a really easy task, by accepting numerous different documents.
Payments – great news for eager bettors
Deposits
Our BetRight review showed that you have four solid and reliable options for depositing funds into your sportsbook account:
- Visa
- MasterCard
- PayID
- Bank transfer
You can use either debit or credit cards, but should be aware that you will be charged a fee by your credit card provider if you opt for the latter payment method.
The minimum amount for deposits made to your sportsbook account is just $1 and there is no maximum deposit amount specified.
Withdrawals
Now comes the really good news for sports betting enthusiasts. You can request withdrawals from your BetRight Australia account using any of the same methods that are used for depositing.
But that’s not all, if your bank supports the Australian NPP (New Payments Platform) and most do, then you can have access to instant daily payments every day of the week, yes, even at weekends. That’s truly a first for us and it’s sure to be a big draw for this sportsbook.
Withdrawals requested must be a minimum of $10 and you can withdraw any amount up to the maximum showing as ‘available’ in your sportsbook account. The available balance at any given time equates to the value of all settled bets.
It is not clear whether or not BetRight Australia intends to add further payment methods to the ones we have mentioned above, but even if things stay as they are, with the benefit of the NPP instant withdrawals, most of you will probably not be too concerned about that.
Customer service – a very progressive take on support
BetRight certainly hasn’t let the side down here. Despite being active for less than a year, there is an impressive customer support team in place that you can contact by phone, email and live chat. Response times vary from instant to fast and you’ll be greeted by a friendly, knowledgeable adviser.
Unless you have a technical query, or an issue with your account, you may not even need to contact the support team. Our BetRight review discovered an extensive Help section populated with helpful guides covering almost every aspect of opening and maintaining your sportsbook account.
In addition, our BetRight review revealed that this operator is absolutely on the ball when it comes to customer engagement and has also added a Discord channel where bettors can share their successes (or disappointments) and ask questions. This is a first for an Aussie sportsbook as far as we know.
| Customer Service |  |
| Available Languages: | English |
| Email: | support@betright.com.au |
| Telephone: | 13000 238 670 |
Licence & security – all above board in this section
Correct licensing is a crucial factor in any review that we undertake and this is what we found out. BetRight Australia is owned IRPSX Pty Ltd. A company that is licensed and regulated under the auspices of the Northern Territory Racing Commission. The operator’s performance under licence has been faultless, so all good here.
Our next stop is security, another matter that we take very seriously, as does this sportsbook. First off, every web page shows an https:// URL showing that SSL encryption is in place and indicating that there is a secure connection between your browser and the BetRight site. This service is courtesy of Cloudflare Inc one of the world’s biggest website security providers.
Secondly, all logins and the transmission of sensitive and personal data is subject to additional, bank level SSL encryption, with 2FA verification required. Lastly, you’ll be reassured to know that all customer funds are held in an account that is totally separate from the sportsbook’s own funds, so there is no chance of any tampering.
Authority
Australia’s Northern Territory Government Headquarters / Regulated Since
AU / 01-1978 Authority
Liquor & Gaming NSW Website
liquorandgaming.nsw.gov.au Headquarters / Regulated Since
AU / 02-2016 Authority
ACT Gambling and Racing Commission (Australia) Website
gamblingandracing.act.gov.au Headquarters / Regulated Since
AU Authority
Victorian Commission for Gambling and Liquor Regulation Headquarters / Regulated Since
AU / 01-2012 Authority
Victorian Commission for Gambling and Liquor Regulation Headquarters / Regulated Since
AU / 01-2012 Authority
Department of Local Government, Sport and Cultural Industries Headquarters / Regulated Since
AU Rewards & loyalty program – plenty to engage loyal bettors
At the time of writing our BetRight review there was no ‘formal’ loyalty program in place, such as the one we mentioned in our Ladbrokes Australia review. However, that does not mean this sportsbook is in any way lacking in the rewards department, more that it chooses to reward loyal customers in a different way.
Every day of the week, BetRight Australia has a number of different betting promotions on offer, you might find as many as 12 on any given day, which all reflect different sports, leagues and betting markets. If you’re a regular bettor, you’d have to be very unlucky not to find something that catches your eye almost every time you log in to the site.
Overall conclusion – more great things to come
BetRight is very quickly proving itself to be one of the new bookmakers Australia can be proud of. When we completed our BetRight review we found it hard to believe that it has only been operating a matter of months.
We truly feel we have uncovered something special in BetRight Australia. A brand-new sportsbook that has got everything pretty much spot on from licensing, right through to customer service.
With a new sportsbook, we would usually find ourselves saying at this stage that improvements can be made, but in BetRight’s case, it is more that things can only get bigger and better. We highly recommend giving this innovative new Aussie bookie a try.
