Usability, Look & Feel - Simple to follow interface
At Wetten.com, we looked through the layout of BetDogs Australia. We found it was simple to understand for a bettor of any level. The white background makes the black text and icons stand out. So you needn’t worry about finding tabs on the page. When navigating through the page, we noticed a similar layout in our WinnersBet review, wherein the middle of the page were the current races. On the left-hand side, BetDog shows which greyhound is up next to the race and what races are happening during the week.
The design is straightforward as everything is presented on the page. The important tabs, including the “contact us” and “about us” pages, are at the top and the bottom for easy access. Similarly, in this BetDogs review, we found that they have a mobile adapted version for those who prefer to bet on the go. The loading time on both the computer site and the mobile device was reasonably fast, which is excellent for keeping on top of current and upcoming races. In addition, if you want to create an account with BetDogs Australia, the tab is easy to find in the top right-hand corner, and the steps make the process efficient.
How To Open A BetDogs Account – Quick and easy steps
When creating this BetDogs review, we noticed that creating an account was fairly straightforward and can be done in a few easy steps. So if you want to open a BetDogs account, check it out below.
You first want to click on the “Join Now” tab in the top right-hand corner of your screen if you’re using a computer device. Or “Join” if you’re using a mobile device. BetDogs Australia is available in a range of different regions, so double check your eligibility when trying to create the account. You will need to fill in your personal information, including your name, age, address, email and phone number. You can then create a username and password on “Step 2”.
Confirm your details
You get the opportunity to review your details and confirm that everything is correct to set up your account fully. You will then have to verify your details, usually through an email link.
To bet on BetDogs Australia, you need to use your preferred payment methods to fund the account. There are a few ways you can deposit the money into your account: a debit or credit card, bank transfer, cheque, BPAY or POLi.
Find a race and start betting
Once this is all set up, you can have a look at what race you want to bet on. This includes all Australian greyhound races, New Zealand and UK races too. You can then select your odds, enter your stake and place your bet!
Payments - Instant payment methods available
In this BetDogs review Australia, we noticed that this bookmaker had a good selection of payment options for depositing your funds and withdrawals. Like we found in our Ladbrokes Australia review. The currencies you can bet with are Australian Dollars and New Zealand Dollars. As briefly mentioned in this BetDogs review, you can use different ways to deposit your funds into your account. These include the more instant methods like a debit or credit card (VISA or MasterCard) and POLi payments. BPAY is known to treat the payment within the same day. Unless it’s after business hours of 6 pm or on the weekend, it can take a bit longer. Similarly, the processing time will take longer with bank transfers and cheques.
Withdrawals have fewer payment options to choose from. These include a debit or credit card and bank transfer. It’s good to note that if your withdrawal request is greater than $2000 and you used a debit or credit card to fund your account, you may not have the option to withdraw via bank transfer but use the original card instead. There are no client fees on debit or credit card transactions. But it’s important to check with your bank or card provider if there are any hidden charges. In addition, BetDogs didn’t disclose a minimum deposit or withdrawal amount, but the minimum amount to bet with is $2 online and $10 over the telephone.
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| Safety: | high | high |
Customer Service - Several contact options for members
At Wetten.com, we take customer support seriously as it’s an essential part of the users betting experience. We noticed in this BetDogs review that they had several ways to be contacted, but these didn’t include a live chat feature. Live chats are usually the best option for instant replies and real-time guidance. However, they make up for what they lack in live responses in other areas. There is no specialised VIP customer service as each member is treated equally, regardless of how much you may bet.
BetDogs are relatively quick at replies through their email address and phone services. Depending on where you’re calling from, they have three contact numbers, Australia, international and toll-free to choose from. Compared to other bookmakers like in our Tabcorp review, BetDogs Australia wants to be accessible to its global clients as it is to its Aussie natives.
They are also available via post, which is a method that would take a lot longer than phone or email, but if you’re not in a hurry for a response, the option is still there. Their final contact option isn’t so familiar in the form of a fax. Even though BetDogs was founded in 2019, this contact method is generally fast at replies for those who prefer it.
| Customer Service |  |
| Available Languages: | English |
| Email: | support@betdogs.com.au |
| Telephone: | (07) 5599 2244 |
Licence & Security - Reputable regulations put in place
Our BetDogs review found that this new bookmakers Australia is backed by several reputable licences and regulations. BetDogs is registered under Merlehan Bookmaking Pty. Ltd. They are licensed by the NSW (New South Wales) Government and regulated by Greyhound Racing NSW. Their ABN (Australian Business Number) is 97 112 695 986. The directors of Merlehan Bookmaking Pty. Ltd. both have around 30 years of experience between them and are now licensed bookmakers. It can assure potential customers that those in charge know the ins and outs of the bookmaking industry, as their reputation suggests.
The NSW Government has given BetDogs Australia authorisation to accept racing and sports betting wagers over the internet and the telephone. All telephone conversations are recorded on a government-approved system to ensure security and safety for the bookmaker and the customer. All winning bets are guaranteed to be paid to their members. But it’s important to note that all internet wagers can come under scrutiny like other bookmakers. In addition, BetDogs does what it can to prevent minors from using the site. They encourage users to install child protection software to prevent anyone under 18 from having access, as it is not permitted.
Authority
Australia’s Northern Territory Government Headquarters / Regulated Since
AU / 01-1978 Authority
Liquor & Gaming NSW Website
liquorandgaming.nsw.gov.au Headquarters / Regulated Since
AU / 02-2016 Authority
ACT Gambling and Racing Commission (Australia) Website
gamblingandracing.act.gov.au Headquarters / Regulated Since
AU Authority
Victorian Commission for Gambling and Liquor Regulation Headquarters / Regulated Since
AU / 01-2012 Authority
Victorian Commission for Gambling and Liquor Regulation Headquarters / Regulated Since
AU / 01-2012 Authority
Department of Local Government, Sport and Cultural Industries Headquarters / Regulated Since
AU Rewards & Loyalty Program - Loyalty points scheme in place
In this BetDogs review, we discovered that there is a loyalty rewards program set up for members. The structure of this scheme is based on your account activity, including depositing funds. For example, for every racing bet, you place where the dividend is $1.20 or higher, you will receive a point for every $2 invested. For every deposit made, you will receive 10 points for every $1 you deposit.
A maximum amount of loyalty rewards points are allowed that a member can accumulate. Each week, the maximum is 500,000 points. Overall, you can have a maximum of 2,000,000 points in your balance at one time. If you decide to not use your account for a continuous period of six months, then the credit you have is subject to expiration. But, if you have a specified automatic redemption figure, you shouldn’t worry about those points going to waste. You can find more detail in the “Benefits” tab in the “My Account” section of the BetDogs Australia site.
Overall conclusion - Check out the greyhound racing specialists
Overall, we at Wetten.com think you should consider opening an account with BetDogs Australia. They are a relatively new bookmaker but make it their duty to cater to customers from countries around the globe. They offer competitive odds and an attractive loyalty rewards program for active members.
Although they don’t provide a live chat feature for customers, they still have several other ways to reach them, including fax. You’re able to place bets online and over the telephone, if you prefer, and setting up an account is simple and easy. So, if you want to know how to activate BetDogs accounts and dive into greyhound racing, then don’t hesitate to sign up.
Highlights
- Specialised greyhound racing focus
- Popular loyalty rewards program
- Telephone betting available
