Usability, Look and Feel - A brilliant, easy to use webpage
Having a great web platform can be difficult for many online sportsbooks. There’s a lot you have to cram into one sportsbook website, which can lead to the whole experience feeling clunky and uneven. This isn’t a problem in the slightest for EliteBet Australia.
EliteBet Australia doesn’t attempt to be flashy or impressive. Take one look at their homepage. Simple, but effective. A white background, with shades of yellow and black over it, the colour scheme is designed to be nice, but to simply fade into the background. Where EliteBet excels is speed.
Among all the
new bookmakers Australia
has to offer, EliteBet Australia is by far the quickest. Everything is done with the snap of a finger: changing pages, placing bets, and editing your bet slip has never been made easier. On top of that, navigating their platform is just as easy.
You can scroll through their highlights tab, their racing page, their sports section, and your profile in a matter of a few clicks, and it will barely take you any time at all. One thing that is consistent with many sportsbooks across the board, is the slight delay when you place a bet.
The fact of the matter is EliteBet Australia has completely minimised that waiting time, so your bet can be placed immediately. This is an invaluable tool to have, especially for any inexperienced bettor who may not have the patience to wait around for bets to place.
How to open an EliteBet account – how do you open a EliteBet account quickly?
Many customers, especially new bettors, can be put off by the signup experience. It’s understandable; it can be daunting having to wade through pages upon pages of forms to be filled out.
That’s why we only recommend bookmakers that simplify this entire process. We want to make sure you’re able to sign up to your account as quickly as possible in this EliteBet review Australia. Here’s how to activate EliteBet account hassle-free.
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Fill in your details –
To get your profile set up, you’ll have to fill in all of the usual details. This usually includes your name, address, phone number, email, followed by creating a username and a password.
You’ll also have the option early on to choose weekly and monthly deposit and withdrawal limits, which is a neat feature to have off the bat
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Verify your details –
Technically, you can gain access to your profile now if you want. But, if you want to be able to bet, you’ll have to verify your identity.
First off, you’ll have to verify your EliteBet Australia account through your email or phone. You’ll have to verify your identity next. This will involve posting a picture of your driving licence, or passport, which EliteBet Australia will then verify.
That’s that. You’ll have full access to your EliteBet account now, and you’re free to start betting on whatever you want!
Payments – some reliable options available
Payments are a critical part of any sportsbook. Just look at our
Dabble review
for more context; a bookmaker must have reliable payment methods to provide to their customers. EliteBet Australia may not have a wide range of payment options for their customers, but the payment options they do provide are ones you can trust.
The deposit methods include debit/credit card, EFTs (Electronic Fund Transfer), or a cash deposit through any National Australia Bank branch.
The withdrawal methods include most of the above, apart from the in-person bank transaction. Debit and credit card payments are always reliable, and our EliteBet review Australia does take note of how quick the payment methods are through this method.
Usually, they take 1-2 working days to withdraw winnings, and with EFTs, it might take a little longer. While there’s nothing wrong with the payment methods, we believe EliteBet Australia could benefit from a little more variety in its payment methods.
For example, adding an eWallet, like PayPal or Neteller, could round off their payment methods in this EliteBet review.
| Payment Provider |
Safety |
 |
high
|
 |
high
|
Customer service – quick, efficient, and professional
We always cover this, but we believe customer service is one of the more underrated sections of a bookmaker. It’s such a vital part of the overall platform.
It helps keep a sportsbook ticking, as well as keeping good communication lines with you, the customer. EliteBet Australia has a clear understanding of that, and we can see that they are progressively making efforts to improve their customer service as a whole.
EliteBet Australia currently has two customer support methods available. Phone and email are the primary forms, but they are currently working on a live chat that will be available soon.
The phone line is excellent, with a representative who is knowledgeable and always very patient in helping you out with whatever issue you may have. The email service can be a little more intensive.
It will take you a little longer to get help, 1-2 working days at most, but in most cases, the email guides they send you are detailed and very helpful in fixing any issues you may have. EliteBet Australia also has their address in the ‘Contact Us’, meaning you can send them physical mail if you feel the issue requires it.
This is always a useful option to have in the back pocket, as it means you can send physical copies/papers if your issue requires evidence like this. For a new sportsbook, it’s very impressive the detail that EliteBet Australia has put into their customer service.
Licence and Security – Certified and secure
This is perhaps the most important section of a bookmaker we can review. As we say in our
BetStar Australia
article, every bookmaker needs to be fully licensed before they can set up an online platform.
It’s the only way they can verify their legitimacy, and it’s the best way any customer can identify if a platform is trustworthy. Of course, you won’t have to worry about that when it comes to EliteBet Australia.
EliteBet Australia is licensed by the State of New South Wales and fully runs their operations within the state. Their website is also secure, their SSL certificate is fully valid. It was issued by DigiCert Baltimore Root.
EliteBet Australia also has several methods in place to ensure people gamble responsibly, and that all of their customers are of legal age. They have a page dedicated to the warning signs of a gambling addiction happening, as well as several websites you can visit to help with that. Their age verification process means that all new customers have to verify their identity within 14 days. If they are not over 18, their account will be terminated.
They have also gained a certificate, which is impressive for a new bookmaker. GambleAware is the only certificate they have, but we have no doubt we will be adding more to this EliteBet review at the rate they are going.
Authority
Australia’s Northern Territory Government
Headquarters / Regulated Since
AU / 01-1978
Authority
Liquor & Gaming NSW
Website
liquorandgaming.nsw.gov.au
Headquarters / Regulated Since
AU / 02-2016
Authority
ACT Gambling and Racing Commission (Australia)
Website
gamblingandracing.act.gov.au
Headquarters / Regulated Since
AU
Authority
Victorian Commission for Gambling and Liquor Regulation
Headquarters / Regulated Since
AU / 01-2012
Authority
Victorian Commission for Gambling and Liquor Regulation
Headquarters / Regulated Since
AU / 01-2012
Authority
Department of Local Government, Sport and Cultural Industries
Headquarters / Regulated Since
AU
Rewards and Loyalty Programs – some nuggets to be found
Due to current legislation in Australia, EliteBet Australia is limited to what rewards systems they can have on their platform. Unfortunately, this means that we won’t be mentioning any VIP program or system in this EliteBet review Australia, because it does not exist.
However, there are rewards to be found on EliteBet if you search for them. They favour horse owners who bet on horse races. You can take advantage of the best of the best odds reward if you own a horse, meaning that your odds will be enhanced on most horse races.
You’ll also get some cash back if there’s any kind of protest or dispute on the winner of a race. They have plenty more similar reward bets available across the site, littered for certain kinds of players. The only way to find out if you’ll be eligible is to scour the entire site yourself!
Overall conclusion/verdict – a solid, reliable platform
EliteBet Australia doesn’t offer anything you haven’t already seen. But, sometimes, that’s alright. EliteBet Australia does the basics well, and in most cases, that’s all a good sportsbook needs to do. The website design is fantastic, with some of the fastest response times we’ve seen in any capacity.
They’ve done all the necessary security measures to ensure their website is safe, with some secure payment methods and easy-to-access gambling safety measures. Creating an account with EliteBet Australia is simple, and that’s a great summary of the site as a whole. Everything is made simple.
Highlights
- Some competitive odds in racing markets
- Good range of betting markets
- Generous betting limits
