Bonus offer - claim your matched deposit offer and exclusive free spins!
BitStarz is currently offering new players on their site an exciting welcome bonus. The bonus is not a compulsory feature but honestly, why wouldn’t you want to claim this stellar promotion?
The bonus is a 100% matched deposit offer up to $100. All you need to do to claim the offer is make an initial deposit of at least $20. In addition to the matched deposit offer, players will also receive 180 free spins. Your account will immediately be credited with an initial 20 free spins and from there, you will receive a further 20 free spins every day until you have claimed all 180 of them. There is also a different bonus option you can choose which is 1BTC and the additional free spins. You won’t be able to claim the Bitcoin and the cash though.
There are a few key terms and conditions to consider when it comes to this offer. First, you will need to wager your initial deposit and your bonus a total of 40x before you can withdraw your winnings. Aside from that, our BitStarz reviews couldn’t find much more information on the bonus itself. As far as bonuses go, we were really happy with not only the diversity of the offer but also the actual bonus amount. It’s a stellar bonus and when compared to other casino sites right now, you won’t find much better.
Exclusive free spins deal
Those looking for something special in the bonus department have landed on the right page. You can claim an exclusive 25 free spins by using the unique bonus code: WETGLOPRO. You need not make a deposit to claim the spins, nor do you have to forfeit any of Bitstarz’s general welcome bonuses. Yes, you read right! You can use the 25 free spins and still claim your standard welcome offer.
Usability, look & feel - a smooth platform
When we first got onto the BitStarz platform, we were a little taken back by the colorful approach of the home page. It’s not that it’s overbearing but it is certainly a lot to look at. They may not win any awards for their artistic direction but what we were impressed within our BitStarz reviews was the actual layout of the site.
Like we found in our Duelbits casino review, the BitStarz platform is super easy to use. When you check out the home page you will notice that you can create your account in the top right-hand corner of the page. If you are trying to search for specific casino games you can do so with the search bar at the top of the page. Aside from that, there is a tab on the left-hand side of the page that will show you everything you need, from the current promotions to the customer support and payment methods. Navigating the site is super easy.
All in all, we found the platform to be superb. The pages all load quickly and players, even if they are brand new to online casino games, will have no issue finding the features they are looking for on the site. It’s no surprise that BitStarz is considered one of the best crypto casinos, as they have clearly put heaps of effort into the platform itself.
Payments - ample deposit options available
Having enough deposit options with these kinds of online casinos is important to your gaming experience. Every player is going to have their own preferred method so the wider the field of payment options, the better.
Our BitStarz reviews found that players could make deposits using the following options:
- Bitcoin
- Bitcoin Cash
- XRP
- Dogecoin
- Ethereum
- Litecoin
- EcoPayz
- Cardano
- Visa (credit/debit cards)
- AstroPay
- MiFinity
- MuchBetter
As you can see from the list, there are more than enough options to choose from. We were happy to see that there were at least a few standard fiat currency deposit methods like Visa and MuchBetter to complement the array of crypto deposit options. Just like we found in our Emucasino review, all of your deposit processing times are instant and the only fee that is charged on the site is for Visa deposits, which are set at 2.5%.
Withdrawals
You will have all of the same options for your withdrawals as you do for your deposits. All of your withdrawals on the site will be instant except when you are using Visa. Visa withdrawal processing times can take anywhere between one and three business days to clear. This is pretty standard.
Customer service - top-notch support
Customer support can often be overlooked when reviewing these kinds of sites but just like our Kineko Bitcoin review, our BitStarz reviews took the time to really get into how good the service is on their platform. From what we could tell, there are two different ways that users can reach the support team on the site and that is via their email address or via the live chat feature.
Before we touch on the available contact methods, it’s worth mentioning that BitStarz has a fantastic FAQs section. They cover a number of different questions on this page, which is why we suggest taking a look before you head straight to speaking with a support staff member. There is a good chance that you will have your question answered before you need the help of a support staff member.
Trying out the service
With that said, we still wanted to test out the customer support for ourselves in our BitStarz reviews. We decided to use the live chat feature on the site and we found that the service was rapid. Our message was responded to within about two minutes and from there, we immediately got chatting with the support member. They were polite but most importantly, they were knowledgeable. We asked them an array of different questions and they gave us the answers we were looking for without so much as a moment’s hesitation.
Overall, we were very happy with our experience using the customer service at BitStarz. If you ever run into any issues with your account or anything else on the site, don’t hesitate to contact them.
License & security - is BitStarz legit?
The most important thing when it comes to online casino gaming is knowing that the site you are using is legitimate and safe to use. There are a couple of ways that we make sure these sites are good enough for our readers to use but we always start with the licensing and regulation of the platform.
In order to answer the question “is BitStarz a scam?” we checked to see where they received their gambling licence from. We found that BitStarz is able to operate in Canada because they are licensed and regulated by the Curaçao Gaming Authority. BitStarz has had to go through a rigorous process of checks and balances in order to operate legally in Canada. You can rest assured that they have passed the safety checks.
Checking the site security
With that said, it’s not enough to merely operate legally; these sites can still get away with shoddy security measures. As such, we delved deep into the security measures on the BitStarz platform to make sure they are doing enough to keep users safe while they play. We found that the platform is currently protected by the latest SSL encryption software.
This software keeps player data safe by layering all the information, making it unreadable to any hackers. We are satisfied with the level of security we found on the site. Players can get started with their favourite casino games without worrying about the safety of their accounts and personal details.
Rewards & loyalty program - become a VIP!
The best crypto casinos and the best crypto sports betting sites will typically make a rewards or VIP program available to their players. Sure, a welcome bonus is great, but you want to make sure that your players stay happy and entertained while they use the site. That is why our BitStarz reviews took us to the VIP section of the site next.
We found that players could earn additional rewards and promotions by becoming a VIP. Unfortunately, there doesn’t seem to be any information on the site with regards to how you can become a VIP player. We have seen programs like this on other sites and typically speaking, you need to be invited to become a VIP based on how much you play on their platform.
It has tons of rewards like cash back promotions, a dedicated account manager, and even customized bonus plans. We wish we could give you more information but as it stands, the VIP program at BitStarz remains a bit of a mystery.
