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  • Massive game portfolio (1000+)
  • Excellent live casino options
  • Personalized casino promotions

Casino Room Review 2020

Casino Room - Review, Rating & Sign-Up Bonus 2020

We expected to be impressed during our Casino Room review: their reputation has earned them that much. What we weren’t expecting was just how blown away we ended up being. As a pure casino option, this is absolutely rock-solid from top to bottom and if you want to get a closer look at those foundations, be sure to join us for our Casino Room review for what we found to be a very enjoyable betting journey.

Casino Room: Pros & Cons
  • Terrific selection of software developers
  • Top-quality around the clock customer service
  • Very competitive welcome offer
  • World-class live facilities
  • Available via app for mobile users
  • No VIP Program

Bonus Offers

Casino Room isn’t shy about showing off its promotions. In fact, the Casino Room sign up bonus is the first thing we saw when we hit the homepage. It, therefore, seems like a perfect place to start our Casino Room review Canada.

We’re going to be looking at the welcome bonus in some depth a little later in this section. However, what’s important to clear up is that the rest of the promotions are tailored. That means that, based on your account’s activity, you’ll be sent a bonus they think will be interesting to you. This is by no means a negative thing. Done correctly, this can be a great way of engaging users. That said, we can’t really analyze terms when we don’t know what they’ll be.

We’re optimistic about this. They have a great reputation in this regard. However, we’ll have to stay critically neutral on promotions we cannot analyze.

Top 5 Expert Tips To Take Advantage Of The Offer

We understand if this seems a bit daunting to you. When looking for the best betting sites in Canada, all the promotions are usually laid out. However, there are ways you can make the most out of these mystery bonuses, alongside the welcome bonus. Here are our top five tips for the Casino Room Canada promotions.

Make sure you use relevant contact information

Obviously, you should be using legitimate contact information. What we mean here is that you’ll want to use contact information you use regularly to avoid missing out.

Check your emails!

Following up from our previous point, you can only get these tailored promotions if you respond. So, use contact info you check regularly, and check them.

Bookmark the promotions page

Alongside getting offers via email, you can also bookmark the promotional page to find bonus offers there. It’s easy to find – just open up the side tab and you’ll see the promotional page there. 

Play as normal

What’s really important to note is that the promotions are tailored to you. That means the best way of getting the best bonuses is to simply use the site as you normally would, as that gives Casino Room a clear idea of what would best suit you.

Check the terms and conditions

We’ll be taking a look at the key Casino Room sign up bonus terms and conditions shortly. However, there will be terms on any bonus you’re sent. Even when we can take a look at these, we always advise you to read them in detail. Terms and conditions are the difference between good and bad promotions, and can make or break even the best online casino Canada has to offer. 

Frequently Asked Questions About the Bonus

Obviously, this system is a little bit different from what you’d usually expect. People, therefore, have questions they want answering about the bonuses, which we’re going to break down in this part of our Casino Room review.

There’s a welcome bonus?

That’s right, unlike the other promotions, the Welcome Bonus is set out clearly from the moment you log in. We’ll be covering it in our next section.

But we don’t know what the other promotions are?

No, because they are sent specifically to your contact details. Casino Room Canada prefers an individual-based approach.

How do they decide which promotions to send?

According to the site and the customer service team, it’s based on how you use the site. In other words, they send you promotions they think you’ll like based on your activity.

So, you can’t make a judgement on these bonuses?

Well, it’s tricky. Obviously, we don’t know what the terms and conditions are, or indeed, the content of the bonus itself. This doesn’t mean we’re concerned, just to be clear. But we like to be as accurate as we possibly can with our Casino Room review, so unless we have all the information we need, we prefer to stay neutral. We will, however, say that we think an individual approach to bonuses is a very promising idea. 

Where do they send promotions?

Promotions will be sent to the contact details you have provided and have agreed can be used for such purposes. There’s also a promotional page that states that bonuses can also be found there.

Casino Room Casino Bonus

Now we can talk about the one bonus that’s universally available to all customers, or at least, Canadian customers. The Casino Room sign up bonus offers 100% up to $1,500 plus 100 bonus spins.

Obviously, the key here is those terms and conditions, so we’re going to be breaking down what we view as being the most important points. As always though – and this would be our advice for the most trustworthy and best bookmaker in Canada – always check the terms yourself for a complete up-to-date understanding.

Now, onto those important terms. Firstly, there is no Casino Room promo code. The minimum deposit amount is $15. The bonus spins are provided first as 30 immediately and then 10 bonus spins for seven days. There doesn’t appear to be restrictions on which slots you can use the bonus spins on. The maximum winnings from bonus spins is $100.

As is usual, Skrill and Neteller users cannot use this bonus. Bonuses are available for 60 days – twice as many as many competitors. Most importantly, the rollover requirement is 35x, which really is excellent. We’re happy to say that the Casino Room sign up bonus is excellent, with or without a Casino Room promo code.

Usability, Look & Feel

In all our online casino reviews Canada and beyond, this is always an interesting one. That’s because much of what makes up the look and feel of a betting site is subjective. In this part of our Casino Room review, our intention is not to give an objective opinion on something that’s a matter of taste. What we can do though, is say how well we think Casino Room has achieved the style they’re after.

This is a moderately colourful, mature betting site that seems to be aimed at a broad demographic. It doesn’t have a theme, as such – it very much is a space to house its content. It’s quite a minimalistic site, despite the use of colour. We think in terms of keeping things all about the games, it can be considered a success. Even if you’re not a fan, it’s so straightforward it’s hard to imagine it being a dealbreaker for anyone.

Casino Room Canada also benefits from this simplicity in its structure. Keeping it all about the games and not having much in terms of bells and whistles means that everything is easy to find, use and understand. The whole site is a breeze to use from start to finish.

It also allows the focus to remain on key points. For instance, the Casino Room sign up bonus stands out so much because there’s nothing much else that looks like it on the page. Put it this way, if there was a Casino Room promo code, you’d be pretty much sure to notice it. This focus and structure is also backed up by a site that’s technically sound. All the links work, no slowdown, and a smooth performance. All of these compliments also count for their excellent mobile app.


From our online casino guide for Canada to this Casino Room review, we always want to make it absolutely clear just how important we view payment methods and the whole banking process. On a basic level, you need to have options that suit you. But beyond that, you want fair fees, good transaction times and a smooth, reliable operation all round.

Unfortunately, not all that information is available in one place. Just to be clear, this is not a situation where we think there’s anything suspicious about their payment options. They’re all legitimate options from a site that is trustworthy and has a great reputation. It’s just we would have preferred to have all the information immediately available to us.

What we do know is that VISA, Mastercard, Skrill, Interac, Paysafecard, Trustly, Neteller and Mifinity are all available. According to customer service, VISA and Mastercard deposits come with a fee of 2.5%.

Minimum deposit and cashout are both $10 and there’s no set maximum deposit by the site. Deposits are instant, while withdrawals are processed within 24 hours. You may receive a KYC request at this time if you’re new to the site. You can withdraw up to €10,000 (that’s the currency stated on their terms and conditions) within 7 days or €30,000 over 30 days.

Other than needing to go to customer service for some info, this process was pretty much flawless for us, with a wide selection of excellent, trustworthy banking options.

Customer Service

We mentioned in the last part of our Casino Room review that we talked to customer service a fair bit during our time with Casino Room Canada and that is indeed the case. They’re available through email, phone and live chat. These are. naturally. the preferred methods for the majority of people. This means whether you want to talk about the Casino Room sign up bonus, any potential Casino Room promo codes or anything else, there’s always a way.

And we do mean always, as the team is available 24/7. Not only that but they’re fast to respond and were, in our experience, very helpful every time we contacted them. The Help section could use a few more details – other than that though, the customer service options are an absolute triumph.

License & Security: Is Casino Room Reliable For Casino?

Without being absolutely flawless in this regard, not only can Casino Room Canada can’t get a recommendation from us. Nothing is more important in online gambling than staying safe.

The first important point in this regard is that they’re licensed by the Malta Gaming Authority. Essentially, this means they are both legal and legitimate. Obviously, this is absolutely necessary for any casino site.

Encryption is also utilized to keep your data safe and what they do with your sensitive data is strictly guided by their comprehensive privacy policy, which is available to view on the site itself. KYC procedures are in place to prevent scammers from using the site and it also has the helpful side effect of preventing minors from accessing the site too.

All of the games on the site are independently verified as being random and fair and of reaching their high standards. They also take responsible gaming seriously, with a self-test, advice, limits and self block settings available. Finally, their reputation in the industry and amongst their customers is very good indeed. We wanted flawless, and we got exactly that.

Rewards & Loyalty Program

There is nothing in Casino Room Canada which we’d view as being a rewards or loyalty program. That said, we suppose that the very way in which they go about promotions is like a loyalty program, as it’s based on your use of the site. But, like we said, without details, we’ll have to remain neutral in that regard.

This shouldn’t be the biggest loss for most people, as reward schemes often only reward an elite few. That said, it’s inclusion couldn’t hurt so we do view this as a small negative.

Casino Room Casino


Just to be clear, if it wasn’t already obvious from the rest of our Casino Room review, this operator is casino only. That means no sportsbook and no dedicated poker room. The quality of, therefore, all rests on this betting product alone. It’s a lot of pressure, but so far we’ve been (almost) nothing but impressed.

If there’s no better indication of casino quality than their software developers, then the cast of Netent, Play N Go, Evolution Gaming, Microgaming, Red Tiger, Betsoft, Yggdrasil, NYX, NextGen, Thunderkick, Aristocrats, DC Comics, Elk, igaming 2 go, Side City Studios and OGS should put this operator in extremely rare company. It’s an amazing roster, meaning a huge amount of creativity between those virtual walls.

The only very small criticism from a design perspective is it would be nice to choose between them specifically. That is nitpicking though on what is an astonishingly good collection.

Game Portfolio

Of course, there’s always the possibility they could have a huge amount of software developers but not really take full advantage. If that’s your concern, then nearly 1,000 games with more being added all the time should silence those doubts.

And it’s a great variety too, with the latest candidate for best online casino slot being joined by classic table games and jackpot games, alongside things like bingo and keno. The software developers proved they have the quality, and they very clearly have the quantity. No wonder they kept the site simple with all this content.

Live Casino

We’re not done yet. We know many of you live casino fans will have been excited when we mentioned the likes of NetEnt and Evolution Gaming. They don’t disappoint, with a wonderful selection of live casino options including Texas Hold’Em, Instant Roulette, Monopoly Live, Mega Ball, Lightning Dice and more. Those developers have their reputation with good reason and it only takes a few minutes with Casino Room to be astonished by their finesse and charm.

Before we move away from the game variety in general, one thing we would like to single out for praise is how each game comes with its own explanation. They provide details of the rules and concepts of each game so people can get an idea of what’s in store for them before trying it out. Wonderful attention to detail.


With nearly 1,000 games, the range of betting limits is extremely vast. This means there are games to suit all kinds of players, whether you’re spending cents or many dollars at a time. Each game, of course, sets its own limits but with so much choice, we doubt you’ll struggle to find something that suits you both from a creative and a financial standpoint.

Product Summary & Conclusion

This is a pure casino product that focuses on the favourites. If that’s what you’re after, then you really can’t do much better than this. They have a huge amount of games from an incredibly diverse and talented roster of software developers and they bring it home with an amazing live product. This is among the best casino offers Canada has to offer.

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Overall Conclusion

Casino Room reviews positively for a lot of reasons. When you consider that the only real objective flaw we found was a lack of a loyalty program, you really start to get an idea of just how impressive this site is. It’s a world-class casino product, backed up by great design, around the clock customer service, a rock-solid Casino Room sign up bonus and personalized promotions – not to mention a wide range of banking options. For many people, Casino Room Canada is a serious contender for the best casino betting option out there.

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