Bonus offer – start as you mean to go on!
What better way to set off on your journey than by taking advantage of the generous CloudBet sign up bonus. New players on the site get a big head start, thanks to the 100% matched deposit offer, which is worth up to five Bitcoin, or equivalent in other cryptos. There is no CloudBet promo code to worry about either, just open an account and you’re good to go.
There’s more good news to come. The CloudBet sign up offer bonus offer is just the start of the numerous ongoing promotions this operator features. During our CloudBet review we were able to take advantage of Zero Margin Sports Bets, Deposit Bonus Thursday and the Spinomenal Tournament, to name but a few.
Usability, look & feel – impressive and professional throughout
It must be said that there are occasions when our first visit to an operator’s website is disappointing, but that couldn’t be any further from the truth for this brand. When entering the CloudBet website for the first time, we were impressed straight away with its visual appeal.
All you have to do is scroll down the Homepage, where everything is clearly described without any need to go to another page until you’re ready to head for either the sportsbook or the casino.
There are no annoying pop-ups or moving images to distract you from purpose and navigation couldn’t be any more intuitive. At the bottom of the Homepage, there are neatly listed links to take you straight to all of the important stuff, including the easy-to-read T&Cs, and every one of the links is fully operational. We can honestly say that this is one of the most professional websites we have ever had the pleasure to review.
For those of you who enjoy the freedom of gambling on the go, this part of our CloudBet review could well be one of the key factors. So, we’ll tell you right away that there are no CloudBet apps on offer at the present time.
But that is far from being a negative, as we found no issues whatsoever using the mobile optimised version of the website during our CloudBet review for Canada. All you’ll need is a relatively up to date mobile device and a stable WiFi or data signal to enjoy every moment.
Payments – multiple crypto options
We would not be expecting you to consider signing up with CloudBet unless you are comfortable using cryptos as a currency. But assuming that you are, then you’ll be pleased to learn that there are no less than 32 different cryptocurrencies you can use, which are all listed in the CloudBet T&Cs.
Using Bitcoin as an example, the minimum deposit and withdrawal permitted is BTC 0.001, with no maximum withdrawal amount imposed. During our CloudBet review, we also established that deposits and withdrawals are processed instantly, which is a huge plus point. However, please note that CloudBet applies a handling charge of up to 5% to cover transaction costs for deposits and withdrawals.
Customer service – nothing lacking in this department
Another top-notch aspect of this site that became apparent during our CloudBet review, is the professionalism of the customer support team. There is always someone available to help you out, day or night.
Whenever you need a quick answer, we highly recommend using the 24/7 Live Chat option. All you have to do is click on the green bubble at the bottom right-hand corner of any page to connect with a real person – no need to fight your way through a bot first!
For more complex, or less urgent enquiries, contacting the operator via email is ideal. During our CloudBet reviews, our emails were responded to within a few hours and each time we received a polite and helpful reply.
You also have the option of reaching out via Twitter, the Bitcointalk forum or the CloudBet Discord channel, but communications there should not contain sensitive details relating to your account.
Licence & security – no hidden horrors
The CloudBet brand was launched in 2013 by Halcyon Super Holdings BV. It is licensed and regulated by the Government of Curaçao and payment methods are handled by another Halcyon-owned subsidiary, Solas Technologies Limited, which is based in Cyprus. All of this information is clearly displayed on the operator’s website.
Our CloudBet review team was also reassured to find that all sensitive data on the brand website is kept securely encrypted and can only be accessed by account holders using advanced 2FA security protocols.
Authority
Malta Gaming Authority
Headquarters / Regulated Since
MT / 2001-01
Authority
Curaçao eGaming
Website
curacao-egaming.com
Headquarters / Regulated Since
CW
Authority
Gibraltar Regulatory Authority
Headquarters / Regulated Since
GI / 2000-10
Rewards & loyalty program – a work in progress
We were pleasantly surprised to find that there is a reward program in place, which is actually quite a rarity for cryptocurrency gambling sites. Every time you place a bet on the sportsbook, or play a casino game, you will receive a number of points depending on your stake.
However, this loyalty program was still at the embryonic stage when we completed our CloudBet review, so we have no exact details to give you at present.
