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Rich Palms Casino Review 2021

Is Rich Palms Casino Reliable for Casino?

Rich Palms Casino Canada is a creative take on the classic casino experience. It has a unique theme, look, and even some ideas which help give it its own identity. This is backed up by some quality software and excellent games. Whatever you think of them, there’s little doubt they stand out, with plenty of ambition showcased here. To find out more, check out the rest of our Rich Palms Casino review for Canada to see if they can make it amongst the best betting sites in Canada.

The most important facts about Rich Palms Casino:
  • Wide selection of slots and video poker games
  • Available for use on a wide variety of devices
  • Unique design and original concepts
  • Excellent promotions
  • Customer service available 24/7
  • Could explain itself better in places

Introduction to Bonus Offers

Rich Palms Casino Canada clearly understands and respects the importance of a great promotional selection, which is vital to be considered as a candidate for the best bookmaker in Canada. The offering is immediately impressive, with their Rich Palms Casino sign up bonus – which we’ll cover in detail later in our Rich Palms Casino review – being joined by several other impressive-looking options.

The crux of their additional promotions are their Daily Tours, which offers different bonuses to choose from each day. A couple of examples include the Gold Rush Tour, which gives players slots bonuses up to 140% and 30 free spins, and the Storm Ride, which offers a slots bonus up to 190% and 30 free spins.

There were half a dozen more than this at the time of writing, and of course, the specifics of the promotions and their terms do vary. We can say though that in all the examples we checked out, they were high quality and very reasonable.

On top of that, the creative themes and variability really make this a winning combination. In addition, there’s Cocktail Compliments – another word for cash back bonuses – and a Weeknd Star Show where you can watch your favourite game characters in concert at an event hall. Creative, interesting, unique, and offering great value, Rich Palms Casino is clearly striving to deliver the best casino offers in Canada.

Top 5 Expert Tips to Take Advantage of the Offer

In this part of our Rich Palms Casino review, we’ll be breaking down some of the most important things to ensure you get the most out of these promotions, just as we do for all our online casino reviews in Canada. 

Check the terms and conditions

Promotional terms and conditions – whether they be wagering requirements or a possible Rich Palms Casino promo code – are all vital to its value, so check them out in full for yourself.

Look out for new tours

There’s a whole bunch of different daily tour promotions available, and they have the potential to add even more. To avoid missing out, you’ll want to be in the know.

Make the most out of all the tours

Even if the tours were to stay exactly as they are forever, they’d still represent tremendous value. So, we highly recommend you utilise this variety as much as suits your playing style.

Take advantage of the new game tours

We said there would likely be other tours and there’s one example we can be sure of: the new game tours. These give you extra cash in order to check out newly added titles. 

Make sure to check your emails!

During the registration process, you’ll be asked to enter your contact details. This isn’t just important for checking you are who you say you are but also to keep you informed of the latest promotions. So, check regularly to avoid missing out, especially on those new game tours.

Frequently Asked Questions About the Bonuses

In addition to our tips, this part of our Rich Palms Casino review will also answer the most frequently asked questions about these bonuses.

Are there any Rich Palms Casino promo codes I should know?

At the time of writing, the only Rich Palms Casino promo code you need to know is for the welcome bonus, and that code is WELCOME. No other promotions require one, as far as we can tell from the terms and conditions. That said, it’s always possible so keep checking those emails.

Where do I find the terms and conditions?

Rich Palms Casino makes finding the terms nice and easy. Just head over to the promotional page and click on the ‘Read more’ link, which appears when you hover the cursor over the promotional title.

Are promotions available to cryptocurrency users?

Yes. In fact, Bitcoin users get a boost on the welcome bonus, with each of the three bonuses (we’ll go into more detail in a moment) getting boosted to 300%.

Where do I claim my bonuses?

Bonuses can be claimed at the Cashier section of your casino account or, if you’re using the site on mobile, through the Coupons section.

Are these promotions also available on mobile?

They are indeed. Promotions are available on mobile and on desktop, as the site prides itself on minimal loss of content on the small screen.

Rich Palms Casino Bonus

We’ve left the Rich Palms Casino sign up bonus to this point because we think it deserves a little extra attention. After all, it’s the welcome bonus which accounts for a whole lot of people’s first impressions of Rich Palms Casino, as it does with bookmakers in general. That’s especially the case here, as Rich Palms Casino Canada very loudly and proudly showcases it on its landing page.

Reality Test: Wagering the Bonus

Considering it starts at a 250% bonus, they likely have every reason to be confident. We say it starts at 250% because this is an offer which is actually split across three different deposits. The first is up to $2,500, the second is a 275% slots bonus with 100% cashback and the third is a 300% slots bonus with 50% cashback. It all seems exceedingly generous. According to customer service, the maximum bonus also goes up, with the second deposit being worth $2,750 and the third being worth $3,000.

Bonus Withdrawal

The terms all look pretty generous too, with a fair minimum deposit of $25 ($10 for Neosurf) with a very competitive wagering requirement of 30x. It’s a multi-faceted, valuable welcome bonus that has the potential to offer a lot of value and can certainly be considered competitive. Just remember that Rich Palms Casino promo code when it comes time to withdraw.

Pitfalls & What to Avoid When Claiming the Bonus

In addition to entering the WELCOME promo code, you should also always check the terms for yourself for any additional restrictions. These can include geographical restrictions, payment method restrictions and strict one per account rules. This can extend to home addresses and ip addresses too, so double-check no one within your household has already redeemed this offer to avoid disappointment.

Bonus Verdict

From what we’ve seen, this welcome bonus stands head and shoulders above your average welcome offer. It’s an excellent offering from Rich Palms Casino and one that shows just how serious they are about being the best online casino in Canada.

Usability, Look & Feel

Rich Palms Casino Canada certainly looks the part. Of course, whether you like its aesthetics is a matter of preference. However, in terms of nailing a theme, we think they’ve done an excellent job.

The white background with splashes of colour and sun-kissed graphics really do provide a bright and playful ambience reflective of its title. Not only that, but as you can tell from the promotional pages, it’s creative too. They even have a character above the Rich Palms Casino sign up bonus that appears to be waiting to meet you with a bottle of champagne as you enter the site. Plus, the lobby has a great late-night feel. All these little touches have a big impact in making Rich Palms Casino stand out.

This approach has more benefits than just good looks. It’s a minimalistic approach which has a lot of structural advantages, as well as helping shine the spotlight on certain games. Everything is easy to find and logically laid out, which is especially helpful in a site chock full of content. On a technical level too, everything was pretty much flawless. We had no issues with slowdown, with fast loading times throughout, and it worked just as well on mobile (both Android and iOS), despite there being no app.  From a design standpoint, it’s an absolute success.


One of the most important parts of our Rich Palms Casino review are the payments. After all, if you cannot find your preferred payment method, the rest of your online journey is essentially stopped dead in its tracks. What use is a great Rich Palms Casino sign up bonus or the use of a potential Rich Palms Casino promo code if you have no way of using it.

Luckily, that shouldn’t be an issue considering the methods include credit card, Bitcoin, gift card, Neosurf and Poli. The minimum for each is $25, with the exception of Neosurf which is $10. Withdrawal options include credit card, Bitcoin and bank wire. The minimum for each is $100 and the maximum is $2,000. Transactions for all deposits should be instant. Transactions for credit card withdrawals should take between 7-10 business days, and should take between 5-7 business days for bank wire users.

As is always the case with Bitcoin, transactions depend on the blockchain. Nonetheless, a lot of people will be very happy with the inclusion of Bitcoin here. With great options and all being clearly explained, it’s very good Rich Palms Casino reviews here.

Credit Card

Customer Service

There are three different ways to contact Rich Palms Casino Canada, whether you’re looking to find more about the Rich Palms Casino sign up offer, a Rich Palms Casino promo code or anything else.

The first two options are phone and email, which are great if you need to talk to somebody in person or want a record of your correspondence. The one most important for many though is the 24/7 live chat service. Just as important is that each and every one of these services are reliable. They were quick to respond, no matter what time we contacted them, and just as helpful.

License & Security

Is Rich Palms Casino reliable for Casino? First and foremost in this part of our Rich Palms Casino review, according to customer service, they’re licensed in Costa Rica, San Jose, with the ability to legally operate globally, which is relevant to Canadian players. You can find out more about this in our online casino guide for Canada.

Frustratingly though, this information doesn’t appear to be available on the site. We can, therefore, only go by what customer service has told us. None of this means Rich Palms Casino is necessarily lacking in these areas, but no information on the site makes it impossible for us to confirm things either way. For that reason, we have to remain neutral on this point.

The good news here is their Privacy and Responsible Gaming policy are informative. They also include things like cool-off and self-exclusion options as practical responsible gaming measures. Their privacy policy states encryption is used to keep financial data safe. They can also ask players to confirm their identity, which further prevents fraud. So there’s plenty of good signs here, we just wish we didn’t have to ask customer service for licensing information.


Rewards & Loyalty Program

One thing prominently advertised on Rich Palms Casino Canada is the Rich Palms Club. Here you can earn rewards like faster withdrawals, a personal bonus program, cashback, a loyalty bonus and more. This goes up through various cards, starting with the Black Card to Silver, Gold and all the way to the Millionaire card.

Unfortunately, there’s a lack of information once again. We checked what the criteria was with customer service, to find out there were no set criteria and it’s all on an individual basis. This is not necessarily a bad thing. However, it does make it difficult for us to analyse, meaning once again, we’ll have to remain neutral.

Rich Palms Casino


Before we begin this part of our Rich Palms Casino review, it’s important to note this is a casino exclusive site. This means there’s no sportsbook or dedicated poker section. We won’t consider this a flaw, as it’s simply their choice of direction. With that said, it does mean everything rides on this, alongside other elements we’ve already talked about like the Rich Palms Casino sign up bonus.

It’s quite a unique situation here, as we’ve been informed that all of the regular games on Rich Palms Casino Canada come from one source. Once again, this operator is putting all its eggs into one basket. However, it’s one that we think a lot of people will be pleased with.

Rich Palms Casino operates using the highly respected Real Time Gaming. They’re known for producing some of the best online casino slot titles but have branched out, notably with video poker and progressive slot games.

We know some people would have liked to see some additional options here, but if you had to pick one software developer, they’re up there with the very best.

Game Portfolio

Despite only utilising one software developer, Rich Palms Casino doesn’t suffer when it comes to variety. There’s plenty to enjoy in their casino selection, with dozens upon dozens of slots being joined by a huge selection of video poker games.

You can choose between how many hands you want to play, specialty games like keno and craps, progressives, jackpots and table games. There’s even a search function to find your favourite games. No doubt there’s a lean towards certain genres but it’s still an excellent selection that will please many reading this Rich Palms Casino review.

Live Casino

The live casino games are powered by Visionary iGaming, according to customer service, providing live versions of roulette and card games. It’s important to note this is not immediately obvious, as you actually need to sign in to see all the options.


The limits on Rich Palms Casino depend on the individual game. Having so much variety in this regard means there’s options for high rollers, casual users and pretty much everyone in between. For example, your minimum bet on the Achilles Deluxe slot is 20c, and the maxim is $20.

There’s usually a clear indication of betting limits on the games themselves, and even a minus and plus selection you can toggle with. Of course, if there’s any further confusion, you can always ask customer services.

Product Summary & Conclusion

With its live casino and an impressive variety of slots and poker games, you’ll struggle to get bored while playing at Rich Palms Casino. Despite only offering games from one provider, they’re all top-quality.

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Rich Palms Casino Review FAQ

✅ Is Rich Palms Casino legit?

It’s always important to ensure that any online casino you sign up to is legit and reliable. In our operator reviews, we analyse a number of different factors before recommending any operator. These include ensuring they hold an up-to-date license from a reputable gaming authority. In addition to this, we also check out their privacy policy, use of SSL encryption and reputation in general, so you can rest assured that your personal information and funds are safe.

🎲 What games can I play at Rich Palms Casino?

Many online casinos offer a wide choice of different games to appeal to as many customers as possible. This can include everything from popular slot titles and table games to progressive jackpots and a live casino. When we review operators, that variety is key but it’s also important that the level of quality is consistent throughout.

💲 Which payment options are available at Rich Palms Casino?

As well as having a good variety in their game offerings, the best casino sites should also provide a wide range of reliable payment methods to choose from. This should ideally include traditional methods like credit or debit card, as well as e-wallets and cryptocurrencies. In our operator reviews, we also check to ensure they offer clear banking information, as well as fast payouts and reasonable fees.

💰What Rich Palms Casino promotions are available?

A good casino bonus can really help an online operator to appeal to potential customers. Promotional offerings should ideally be varied, offering welcome bonuses to those registering new accounts, along with frequent and varied bonuses for existing customers, including VIP programs which reward frequent use. In our operator reviews, we assess the variety and creativity of these promotions, as well as analysing the terms and conditions to assess their true value.

Overall Conclusion

Rich Palms Casino Canada is an operator that has a lot going for it. There are some top-quality games, especially when it comes to slots and video poker. It’s also more versatile than you may realise, including a live casino and speciality games.

The major nitpick we had with this site is that sometimes it didn’t easily provide all the information we needed. That said, the creativity and the quality found here certainly will turn a few heads, especially with around the clock customer service and options for Bitcoin users, who are clearly a huge part of their target audience.

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