Furnished with a deep interest in betting, tennis, golf, and soccer, Mark Lewis is a valued member of the Wetten.com team with extensive experience with writing and sharing his insights with online readers. Mark originally embarked on a career as a teacher, but after finding an audience through his own blog and popular Twitter account, started to write professionally in 2018. He joined Wetten a year later and is now a dedicated Contributing Editor to the site, focusing on his favourite sports and bookmaker-related content. Away from his laptop, Mark lives with his wife and their two sons, and loves to go hiking and mountain climbing when his schedule permits.
How can I complain about a bookmaker?
Online gambling is on the rise, and there are many bookmakers and online casinos coming up and naturally, there is a subsequent increase in the Bookmaker complaints India. While gambling and betting are mostly illegal in India, betting online is not restricted. When gambling online, it is important to know how to make a complaint against a bookmaker in India. In comparison, to offline gambling where it is easy to lodge a complaint with a bookmaker, making online Bookmaker complaints India can be confusing. Whether you want to file a complaint with a bookmaker now, or simply want to know how before you start gambling online, our guide has all the answers so that you can gamble online confidently.
Know how to safeguard against fraud and scam operators
Learn how to make a complaint against a bookmaker in India
Know what information you would need before you initiate a bookmaker complaints India
Is online gambling legal in India?
Physical gambling is illegal in most regions of India, with the exception of Goa, Sikkim, and Daman. Online gambling is legal as long as the gambling service provider is based outside of the Indian territory and holds the requisite licenses. So, if you want to gamble online, the best way to do is register yourself with an international gambling service provider that holds international licenses from authorities such as the UK Gambling Commission or the Malta Gaming Authority.
A lot of websites accept Indian players as well as their currency. There is no rule which mentions online betting being a crime, provided the website is not an Indian betting website. You could check out our list of legal online casinos that are based outside India and offer a lot of thrill and enjoyment to punters worldwide and in India.
How to save yourself from an online fraud bookmaker?
Follow these simple steps, and you will be able to determine if the bookmaker you picked is a legitimate site or a fraud.
Check where the operator is licensed from. If it is a recognized authority such as the Malta Gaming Authority or UK Gambling Commission, you can rest assure you are playing on a legit website.
Check which payment methods are supported. If known payment providers such as PayPal or Skrill are connected with an operator, that indicates the operator is most likely genuine.
Do a background check of how long the operator has been functioning and how are the reviews for its services. If there are multiple negative reviews, you might want to stay away and choose a different operator.
After a certain period, if the operator is not releasing your withdrawals, then you must raise a red flag. Withdrawals taking extra time should raise a concern on your side. If there are many excuses given, there are high chances the site is a scam.
What must you do when you sign up?
Ensure you give your KYC documents and verify your account properly. This really helps if there are any disputes between you and the bookmaker. Once you verify, your details are documented on the regulatory authority’s database.
Always read all the terms and conditions attached to the bookmaker, so you are not at fault. If you do not understand any clause, check with their customer support to learn more. It is advisable to go through the reviews of the operator or a comparison site like Wetten before making an account so that you know you are on a safe site.
How to make a complaint against a bookmaker in India?
Lodging a complaint is easy when you pick up a licensed operator. Otherwise, it is almost next to impossible to catch an operator who runs away with your money. If you feel a regulated operator has cheated on you, you can contact the regulatory authority directly. Every regulatory body usually has its own method of lodging a complaint. For instance, if you want to resolve a dispute related to a casino regulated by the Malta Gaming Authority, you would need to follow different steps compared to those regulated by the UKGC.
If you are looking for trusted online casinos/bookmakers, then the best way is to play on the bookmakers recommended by Wetten.com. Not only are our recommendations trustworthy, but you also find them to be one of the best bookmakers.
Lodging a complaint/dispute against MGA online bookmakers
If you are having a dispute with an online bookmaker or casino, which is licensed by the Malta Gaming Authority (MGA), you need to follow the steps below:
Log on to the site https://www.mga.org.mt/support/online-gaming-support/
Fill in all the relevant details including the operator on whom you want to file a complaint against, your username which you use on the operator’s website, the name of game, the amount which is disputed, date and time when the incident happened, along with a small description explaining your claims.
Submit the complaint. If you are submitting a false complaint, there could be charges against you. For this reason, a screenshot is helpful as the problem is more transparent.
Lodging a complaint against UK gambling commission online bookmakers
First, you need to check all the terms and conditions associated with your transaction.
Using the tools available on the operator’s website, you can directly file your complaint against them by including all the details about your transaction and adding screenshots. It is a good idea to keep a copy of all the emails and details you send across.
The operator would follow their complaints procedure.
Upon completing their investigation, they typically come out with an outcome. Here, you have two choices – you are satisfied with the outcome, or you are not. If you aren’t, you move on to the next step.
You need to move on by complaining about the alternative dispute resolution (ADR) provider.
Information you need before you file bookmaker complaints India
Before you use any method, you would need to have some information in hand. Here they are:
The name of your bookmaker, along with its license number. You can find this on the homepage of the bookmaker. Or you can ask their customer support to get their license number.
You may also need to provide a screenshot. It could be where the operator refused to follow the set of rules or anything that created the conflict in the first place. A screenshot is very helpful as they serve as a form of proof for the entire dispute.
Typically, your complaint should be resolved if it is genuine and holds weightage. Ensure that your complaint is fair and for this very reason, we suggest you go through the terms and conditions carefully.
What other betting/casino guides and strategies are available?
Wetten.com’s primary goal is to offer the best betting and casino information under one roof. You could save yourself from all the hassles of how to make a complaint against a bookmaker in India by referring to our guides on the top honest online casino in India. These operators are the most trusted online casinos you shall find in India. Our online betting guides can also help you to find the top online casino in India, online casino with fast payout in India, new online casinos in India and more.
The presence of Bookmaker complaints India helps punters feel more confident about gambling because there is an option for complaint if anything goes wrong. it is important to know how to make a complaint against a bookmaker in India so that you can file a complaint if you come across an issue. Nevertheless, it is essential for you to check the licenses of an operator and also to check if they provide a reasonable platform to share your Bookmaker complaints India. By engaging with an international-based operator with proper licenses, you can avoid illegal activities and scams. To feel safe while gambling online, check our comparisons and detailed reviews of our safe listed sites.
It should be fairly simple to make a complaint against a bookmaker. The first thing that you need to do will be to gather together all of the relevant documentation to support your claim. Then you should check out the best guide to making bookmaker complaints India has to offer. This will reveal the best ways for getting in touch with the bookmaker’s customer support team.
✅ How should I contact a gambling ombudsman?
There are many different ways by which you can get in touch with a gambling ombudsman. Doing so would give you a professional and efficient way to resolve any disputes that you have with an online gambling site. Be sure to take the time to read the best guide to making bookmaker complaints India has to offer. This will detail all of the evidence that you will need to gather to support your claim. Then you will see exactly how you can contact a gambling ombudsman and hopefully resolve the problem.
✨ Can I get a responsible gambling refund?
There are a number of different factors that can go into getting a refund for an operator who was supposed to help you enjoy responsible gambling. Make sure that you read the most helpful guide to making bookmaker complaints India has at the moment. This will walk you through the whole process of what you need to do to support your claim. You will also get to see the best ways of trying to resolve the issue with the betting sites customer support team, before you have to consider taking your complaint to the next level. Bookies with complaints might not honour their bonuses. You certainly don’t want that to happen either!
☝What is the best way to make bookmaker complaints India has to offer?
Every complaint against a bookmaker will be different, but there are always some simple things that you can do to try and get the issue resolved as swiftly and efficiently as possible. All of these are covered in the best guide to making bookmaker complaints India has to offer. Here you will get to see what kind of evidence you will need to gather to support your claim. Then you will learn the best ways to get in touch with the relevant bookmaker and present your case. All of which should mean that you won’t have to take your complaint any further.
👀 What does it mean to make IBAS complaints?
IBAS complaints can be made when you feel like a certain kind of error has been made with your online bets. This means that you may be able to get professional assistance from an independent adjudicator. Take a look at the best guide for making bookmaker complaints India has to offer and you will get to see why IBAS can be such a powerful supporter of your claim. You’ll get to see the best ways to contact this organisation, and also understand what kinds of evidence you may need to gather together to take your issue further.