75/100
Rating
Cashmio Casino Bonus
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*****
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Highlights
  • Great game variety
  • Clean site design
  • Excellent customer service

Cashmio Review & Rating 2020

Is Cashmio India secure?

One of the things that immediately caught our eye on the Cashmio India site is the attention-grabbing advertisement for an Indian players online bonus. When we are looking for the best betting sites in India, it’s a huge plus to see that the market is being considered individually and not just as one of many.

Right beneath that, we have another big claim – this site clearly wants to be taken seriously as a candidate for best bookmaker in India – which is that they have over 1,500 slots alongside many other games. It’s a pretty astounding opening set of gambits which gives us extremely high hopes for top Cashmio ratings. Still, whether Cashmio stands up to the competition all depends on those vital details, alongside the answers to questions like “is Cashmio reliable?” and “is Cashmio secure?”, which we’ll be combing through as part of our exclusive operator casino reviews.

Cashmio Pro and Con
Cashmio Pro and Con
  • Great game variety
  • Selection of promotions with clear terms and conditions
  • Clean site design makes it easy to navigate
  • Excellent customer service
  • Live chat isn’t available 24/7

Cashmio Bonus Offers

The first thing we saw when we entered Cashmio’s virtual doors was an advertisement for a casino promotion for Indian users. Considering that, it feels like a rather fitting place to start, as we always do for our bookmaker reviews India and beyond.

Before we begin, we would like to point out that the reason we view this as such a positive for our Cashmio review is that there are specific things to take into account for Indian players. That’s why we have our online casino guide for beginners in India, to guide you through any questions you may have.

Back to the promotions and this offer is actually a live casino bonus of 100% up to 20,000 Rupees, so very generous indeed. We also want to point out the rather unusual way this site has gone about its terms and conditions. Put simply, from what we have been able to gather from the site and from looking at the terms online, they have a set amount of terms that are true across promotions in general.

Cashmio promotional terms and conditions

All bonuses are limited to one person per household, they cannot be used with Skrill or Neteller, and all casino bonuses need to be wagered a minimum of 30x, except for daily mission awards which need to be wagered 45x. Spin bonuses without a cash bonus need to be wagered 5x. These are what we considered to be the main terms and conditions but do be sure to check the site out yourself in case anything has changed.

We certainly appreciate the simplicity offered here, and the terms seem fair in general, especially with such a high welcome bonus for Indian players. Our only main criticism is they move back and forth between currencies in this explanation and that can be confusing in places, so a slight tweak for Cashmio  players would be appreciated.

We know this can be complicated to understand and there is an awful lot to cover. With that in mind, we would suggest you head on over to our Cashmio bonus review once you’ve finished with the overall Cashmio review if you want a fuller picture of the offer.

Other promotions include daily drops and wins and monthly specials. Essentially, Cashmio is going down the route of having one main promotion alongside others that they can add and offer as they please. What is good about these general terms and conditions for our Cashmio review is that we can actually say that these should be of high quality on that basis without knowing other specifics. It’s a great compromise, as it’s clear Cashmio wants to be in the conversation for the best casino offers India.

Usability, Look & Feel

We suppose we shouldn’t have been surprised that this operator keeps things very tidy and well structured when it comes to design. After all, they want their terms and conditions to be as clear and uniform as possible, just like they want their site to be easy to use. And it pays off.

This is the kind of casino you could recommend to someone who struggles with technology without too much fuss, thanks to its bright, bold and logically laid out design. Even if you prefer something a little more brooding – maybe something a little more like being in a casino in the early hours – than Cashmio’s colourful aesthetic, we can’t imagine people having many structural criticisms. Even then, we have no doubt that it will have many fans: it’s simply a matter of preference.

Just as important is the technical side of things and we can say with confidence that our experience was very good in that regard. We tested out plenty of games and used the site for a long time without any hiccups, and there are no broken links or anything similar to report. This is excellent stuff all around.

Payments

Before we start this section of our Cashmio review, we would like to say that some of this information had to be found through customer service, and although that was a really easy process, a quick table could have saved us a conversation there. It’s a small flaw but we’re looking for the best online casino in India, so we’ve got to be a little tough sometimes.

Customer support really helped us by telling us which payment options were available to Indian players. These include Visa/Mastercard, Neteller, Skrill, Ecopayz and Inpay for withdrawal only.

The minimum deposit amount is equivalent to €10 and the minimum withdrawal is €20. There are no maximum limits on withdrawals, although these may be paid in parts if the amount exceeds €50,000. There are no fees on the operator’s side, but fees could appear on the side of the payment provider. Obviously, this is beyond the control of Cashmio and will not be considered a negative in our Cashmio ratings.

Transaction times are processed in 24 hours by Cashmio. After that, it’s on the payment providers end but typical examples would be 1-3 days for card and bank transfers, and same day withdrawals for e-wallets. It’s an excellent selection and one Cashmio can be proud of. It should make many customers very happy.

Customer Service

We mentioned that we utilised customer service before when we were verifying information for our Cashmio review of the payment methods. The two options available right now for contact are email and live chat, which is available Monday-Tuesday 10:00 – 18:00 CEST and Wednesday – Saturday 12:00 – 23:00.

This isn’t 24/7 coverage but that email option does mean that there’s always somewhere to message should issues arise. Obviously, around the clock support would be preferred, but that is still very good.

What really makes Cashmio India stand out when it comes to customer service though is the team itself. We’ve tested a lot of live chats and we would put them amongst the absolute best. We got a response pretty much instantly and the quality of the answers – in terms of care, detail and knowledge – was impeccable. We got full and complete answers to everything we needed in a snap, and it really improved our experience and gave Cashmio a much friendlier face than many competitors.

The terms and conditions are written simply and the site is also available in several languages, including Indian, English, Finnish, Norweigan German, Canadian, Spanish and Japanese. This is absolutely world-class stuff in terms of the effort that has gone into customer care.

License & Security

With such an enormous international appeal, you would expect the Cashmio online casino to be backed up with an international license. Thankfully, that is the case, with a license from the Malta Gaming Authority, which is most relevant to Indian plates. This is alongside the UK Gambling Commission for that market. What this means very simply is this site is legitimate. To be clear, it would be impossible to get good Cashmio ratings were this not clearly and credibly the case.

Also vital is the fact that your sensitive information, like your username and password, is encrypted using SSL technology, alongside payment transactions. More information on how your data is kept safe can also be found in Cashmio’s extensive privacy policy. The operator’s articulation here once again benefits them and is another plus in our Cashmio review.

Their responsible gaming section also benefits in this regard, providing advice on problem gambling and how to prevent underage gambling. The measures and features available include the need for account verification, financial limits, the time-out period, self-exclusion and help and support through the likes of Gambler’s Anonymous. Reflecting their quality is their sterling reputation amongst users alongside critical acclaim.

Rewards & Loyalty Program

This is a very tricky one for our Cashmio ratings. Essentially, there is a Cashmio loyalty section but we aren’t sure we would consider it a loyalty program, as there are no tiers or set criteria. This section just states that they offer rewards to players, with everything from birthday gifts to personalised bonuses and holiday trips.

However, because this is on a case-by-case basis, we couldn’t possibly make an assessment. It’s better to have than nothing for sure, but without more information, we will have to stay neutral here.

Cashmio Casino

Software

We are now reaching the apex of our Cashmio review but before we do, we want to make clear if it’s not so already so that Cashmio India is a casino exclusive site. This means that there is no sportsbook nor any dedicated poker room. While many people would view the inclusion of these options to be a benefit – and for many, people this would be the case – this fact will not negatively affect our Cashmio ratings.

When we analyse operators, we base our reflections on what they are trying to achieve and how well they have done so. Cashmio only intends to be a casino site and that is their target audience, so we don’t consider a lack of other game sections a flaw here.

If they attempted it and did it badly, then it would knock down their Cashmio ratings but that is not the case here. Thus, everything rests on the casino product of Cashmio India, and nothing else. So, let’s see how they stack up in a competitive marketplace.

The reason we begin with software developers before looking at the game variety itself is that this is probably the best way to get an overall indication of quality. If the casino site has good software developers across the board, for instance, it should mean great quality in the game titles too. Whereas if we checked this by simply playing the games, we would only get a snippet of what is available.

Cashmio, unfortunately, doesn’t have a list of software developers as far as we are aware but you can search for them. This means we can’t tell you exactly which software providers are available, but we can say that we checked a few dozen huge names and got a hit on the vast majority of them, including the likes of Microgaming, Netent and Quickspin.

A drop-down list would perfect this feature and allow customers to navigate games in a new way, but there’s no doubting the sheer scale of amazing developers that are here – even if we can’t put a number on it for our Cashmio review.

Game Portfolio

It’s really important for our Cashmio ratings that those software developers translate into a vast and varied library of game titles to suit all different players. Cashmio has a wide selection of titles from each provider, meaning you’re not just getting a pick and mix of some of the best online casino slot candidates, but you’re getting over 1,500 of them, alongside table games, roulette and jackpots.

It’s an absolutely astonishing selection. In fact, just to give you an example of the level of variety that is here, we have yet to think of a big name in the world of slots without being able to find it here. For casino fans, it is hard to see them being left disappointed in Cashmio India.

Live Casino

And it doesn’t end there, as Cashmio India is every bit as impressive when it comes to providing a live experience. They utilise the wonderful Evolution Gaming among others for this, meaning that you know the quality is always there.

You’ve got blackjack, roulette, Monopoly, baccarat, Dream Catcher, Football Studio and much more to choose from. It really is the perfect cherry on the cake and a confirmation that in terms of game variety, our Cashmio ratings are very, very high indeed.

Limits

You may wonder why you would need such a large amount of games that are rather simple in concept, like blackjack or roulette. Don’t get us wrong, there can be different intricacies between similar game formats, but when you look at the staggering variety here, many are left wondering if it’s really necessary to have so much.

Well, a big part of the reason there are so many versions of these games is that more variety is important in crafting an array of betting limits. This provides as many users as possible an experience that works for them and their budget. For instance, Free Bet Blackjack has a minimum of 80 Rupees, whereas Speed Blackjack has a minimum of 800 Rupees: 10x that amount. This means that these two similar games can have very different target audiences, which is why we take this kind of variety so seriously in our Cashmio ratings.

It’s excellent across the board though, and with this amount, they can pretty much provide enough games with enough different betting limits for everybody to find what they are looking for. Every game has different limits at Cashmio India, as is generally the case, but you can usually find them easily, often without having to even load the game, which is the kind of detail we really appreciate. Top marks here.

Overall Conclusion

The negatives of Cashmio India are so small in comparison to the many things they get so very right that they pale in comparison. Sure, around the clock customer service would be nice, but when what is there is so good – one of the best experiences in that regard we have had, in fact – bringing it up feels almost ungrateful.

The game variety, site design and unique take on promotions all make this well worth your while. The only real reason not to consider Cashmio is if you’re looking for more of a jack-of-all-trades betting sites with a sportsbook and dedicated poker rooms. For their target audience though, it makes an excellent choice.

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