JackpotCity Casino Casino Bonus
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  • Offers Live Casino
  • Round the clock live chat support
  • Accepts multiple payment methods

Jackpot City Review & Rating 2021

Is Jackpot City India secure?

Established in 1998, Jackpot City is an online casino that is US-based but works with Indian punters as Jackpot City India. They have been in the gambling industry for decades. Jackpot City runs under the license given by the Malta Gaming Authority. You can find around 500 plus games on this casino. For the Indian audience, it does not offer its sportsbook, casino, or even slot games. All it betting offers to the Indian punters is its Live Casino. So, only live casino fans can have a blast in this casino. The big question here is – Is Jackpot City secure? or Is Jackpot City reliable for the Indian punters?

Before we dive in deep in our reviews, here are the pros and cons of Jackpot City India that influence our Jackpot City ratings:

JackpotCity casino
JackpotCity Casino Pro and Con
  • Accepts Indian currency
  • Offers Live Casino
  • Round the clock live chat support
  • Accepts multiple payment methods
  • No sportsbook for Indians
  • No Casino for Indians

Bonus Offers

Bonuses form an important part of any Jackpot City reviews. Since Jackpot city only offers a live casino for Indian punters, only the welcome bonus for its live casino is available. When punters deposit their funds for the first time on Jackpot City after registration, they are welcomed with a 100% matched bonus. The bonus is spread over four deposits. You can earn up to Rs. 40,000 bonus on every deposit. So, if you deposit Rs. 20,000 four times, you end up with a bonus of Rs. 160,000. The minimum deposit on Jackpot City is Rs. 1000.

The bonus comes with a wagering requirement of fifty (50x), which the punters are expected to fulfill in a period of seven days only. Now, that’s the catch. Although the amount seems very attractive, it is very hard to earn it because of the high wagering amount and the few days given to meet the demands. Nevertheless, if you can meet them, this bonus is incredible, boosting the Jackpot City Ratings. Remember to contact their customer service in case of doubts, and also read the terms and conditions thoroughly.

Usability, Look & Feel


Jackpot City India is a simple site because it offers only Live Casino to Indian punters. So, Indian punters cannot view any other products it offers. With only one tab, there is nothing much fancy on the site. Other tabs are sitting on the right side of the page. It is very simple to create an account in Jackpot City. However, the help section is not properly organized, and one takes time to search the FAQ and other options.


The site uses a purple and black theme by default, which is changeable from the menu to make it lighter if you want so. The fonts are clear and readable. The site is not cluttered. Scrolling sometimes is frustrating for terms and conditions.


The site loads up fast if you have a decent Internet connection. The site optimizes itself on smaller screens as well. However, there is no special app available for the Indian punters. The site loads up faster on both – desktop as well as on smaller screens.


Banking options are important because it offers punters flexibility. There are multiple ways you can fund your account on Jackpot City like:

  • Neteller
  • Skrill
  • Cards
  • ecoPayz
  • Skrill 1-Tap
  • MuchBetter
  • NeoSurf
  • AstroPay Card
  • ecoVoucher

Deposits do not attract any fee, and the minimum deposit you must make is Rs. 1000. Having Neteller should completely remove doubts like “Is Jackpot City secure?” or “Is Jackpot City reliable?” because Neteller would not associate itself with a fraud casino.

Credit Card
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Use these to withdraw your winnings on Jackpot City:

  • Eco
  • Skrill
  • Much Better
  • Neteller

Withdrawals are kept on hold for 24 hours, in case punters change their mind. Skrill, Much Better, and Neteller does not have any withdrawal fee. However, for Eco, you need to pay a withdrawal fee of 10 Euros. You have to pay in Indian rupees, so conversion charges apply. Plus, there is a fee of 1.5% if the transfer is to another ecopayz account. The processing time is somewhere between 24 to 48 hours.

We recommend Neteller for its convenience and as it can be used for both deposits and withdrawals without any fee.

Customer Service

You can get in touch with the customer service team on Jackpot City in several ways like Live Chat, Email, and through their online form. The live chat tab is easily located, but the rest of the help options falls under the Terms and Conditions tab, which is unusual and weird.

  • Live Chat: The live chat service is available round the clock. There is a dedicated live chat option on the top-left menu, which connects you almost immediately with their customer agent. The response time is decent – 5-10 seconds at max.
  • Email: You could email them and ask your doubts. Typically, they reply between 12 to 24 hours. Choose this method only where your problem does not need immediate attention.
  • You could also fill up the online form available on their betting site. Click on their terms and conditions, and you can see Submit A Query, where you need to fill-up the form and submit.
  • Punters could also find basic answers on their FAQ, again located under the terms and conditions.

VIP members are taken good care of, and they get a dedicated manager on Jackpot City, who helps them resolve their queries.



Jackpot City is licensed and operated by the Malta Gaming Authority removing doubts like “Is Jackpot City secure?” or “Is Jackpot City reliable?”

Stock exchange listing

The site is not publicly listed on any stock exchange.

MGA - Malta Gaming Authority

Data and site encryption

Jackpot city uses the latest SSL technologies to ensure none of your data goes off in the wrong hands. They make use of the firewall, and all data is encrypted in Jackpot city, ensuring your data is handled in the highest secured manner. The company does not give off your personal details to any third-party organizations. The payment methods are secured, further removing doubts like “Is Jackpot City secure?” or “Is Jackpot City reliable?”.

Protection of minors

Jackpot City strictly does not allow punters who are underage to play on their site. To ensure you have to verify your photo ID, and if they have a doubt, they can block your account.


The site is associated with eCOGRA and also encourages responsible gambling by linking themselves to GamCare and BeGambleAware.org.


Jackpot City has been in the industry for two decades now. It has won the Best Casino of the Year 2019 recently from Casino.org.

Additional Offers

Loyalty program for existing customers: Existing users can enjoy a lot of ongoing promotions in Jackpot City. They are steady and regularly give away great promotions with dates. You also get a 100% matched bonus for your first four deposits like reloads. Under their promotions tab, you can find all the latest promos running along with their date as well and you could also see upcoming promotions.

Separate bonuses on deposit:

VIP members do get separate bonuses on deposits. The loyal team will send you an invitation to become a VIP if they notice your gambling habits.

VIP Program / Bonus:

When you register on Jackpot City, you automatically become a member of their loyalty club, which starts at the Bronze level, followed by Silver, Gold, Platinum, Diamond, and Prive. Each level comes with its own benefits. However, you can reach Prive only through an invite. Points expire if you do not redeem them every 60 days.

VIP events:

Once you reach the level Prive, you can expect an invitation to some world-class events happening near you and around the globe.

VIP manager:

You get a dedicated manager once you reach the Silver level of the VIP Program on Jackpot City. The manager would help you with your queries and resolve things in a matter of minutes.

JackpotCity Casino Casino


The live casino in Jackpot City is powered by Evolution Gaming. At Jackpot City , Evolution Gaming is responsible for offering a live casino, which is state of the art from places like Malta, Rigga, Canada, and more. The tables are cost-effective, and betting limits can be set up by punters making gambling more responsible. Further, the camera for Live Baccarat, Live Roulette and other games are at such angles that punters get a right view of the table as if they are sitting in the real land-based casino itself.

The same provider offers live casino on mobile devices as well. The software provider, Evolution Gaming, is one of the leading providers in the world, offering some of the best graphics and games. Further, they also offer extensive customer support to punters and chat options as well. So, before a problem becomes an issue, it is usually sorted out by their team. Their games are better than real-life casino games because you do not have to go to a casino and play, you can do everything at the comfort of your home, thanks to their HD live streaming videos.

Game portfolio

In Jackpot City, you can find the live casino offered to Indian punters. Let’s have a quick look at the games available on Live Casino.

The Live Casino is powered by Evolution Gaming. Thus, you can see the major titles here offered by them like: Casino Blackjack, Casino Hold’Em, Roulette, Ultimate Texas Hold’Em, 3 Card Poker, Baccarat, Carribean Stud Poker, French Roulette Gold, Money Wheel, Football Studio, Texas Hold’Em Bonus Poker, Dragon Tiger, Lightning Roulette, Double Ball Roulette, Monopoly Live, Super Sic Bio, and Deal or No Deal.

You can even find a lot of variants for each of these. Clicking on any game further opens up a window, where you can find more information on the game along with their limits. There is an option for chatting as well, and punters can see how many players are currently playing on the table. If you do not have enough balance in your account, you will see a pop up saying the same. You cannot play until you deposit real money in your account on Jackpot City India.

Live Casino

If the live dealers are good, you enjoy the game as if you are sitting in a real live casino. Evolution Gaming is known to offer great live dealers. The live dealers available at the live casino of Jackpot city are dressed up smartly and are fluent in English and many other European languages. These live dealers chat well in English and other languages as well. They maximize the interaction and explain the table limits and live promotions as well. They are known to deliver the best and strike an incredible rapport with punters online. Overall, punters enjoy playing on live tables, and they add and overall value to their live casinos.

The table limits range for the popular live casino games are listed below:

  • Blackjack: Rs. 350 to Rs. 350,000
  • Roulette: Rs. 14 to Rs. 140,000
  • Baccarat: Rs. 70 to Rs. 350,000
  • 3 Card Poker: Rs. 35 to Rs. 105,000
  • Super Sic Bo: Rs. 70 to Rs. 350,000

Mobile App

Jackpot City offers a dedicated betting app for other punters around the world. However, for Indian users, there is no dedicated app available. Punters need to use the live casino either on their desktop or the mobile site.

The mobile site is easy to load and works exactly the same way as the desktop site. The screen is well optimized for smaller screens. You can do all the things on the mobile site as well, like Signing up, login in, playing the live casino, funding your account, or using the live chat option. There are many bonuses you get exclusively for using the mobile site as well. You can play the live casino without any issues, provided you have a great Internet connection.

Punters on the go can enjoy live mobile roulette or a game of live mobile blackjack. They could also play live mobile baccarat here. Whatever suits them the most. The Jackpot City mobile site overall gives immense pleasure and gives a seamless experience to punters. No matter if you have an iOS or an Android, you can use their site on both the operating systems.

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Overall Conclusion

As per our in-depth Jackpot City reviews, while the operator has a limited offering of only a live casino for Indian punters, our Jackpot City Casino Reviews have found the live casino to be an excellent one, powered by Evolution Gaming. There is a vast variety of games supported by great graphics that is sure to appeal to fans of live casino.

Jackpot City India offers good customer service and an easy-to-use website which is secure and holds the right licenses. The payment methods are simple, and punters can deposit in local currency. The major drawback of Jackpot city India is that there is no sportsbook or slot games or bingo, so punters might feel limited with only the live casino on Jackpot City India. If you are interested purely in a live casino, you can give Jackpot city India a try.

JackpotCity Casino Casino Bonus
100% up to 40000₹
Go to JackpotCity Casino
  • Offers Live Casino
  • Round the clock live chat support
  • Accepts multiple payment methods

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