Jackpot City Review India & Rating 2023

Bonuses form an important part of any Jackpot City reviews. Since Jackpot city only offers a live casino for Indian punters, only the welcome bonus for its live casino is available. When punters deposit their funds for the first time on Jackpot City after registration, they are welcomed with a 100% matched bonus. The bonus is spread over four deposits. You can earn up to Rs. 40,000 bonus on every deposit. So, if you deposit Rs. 20,000 four times, you end up with a bonus of Rs. 160,000. The minimum deposit on Jackpot City is Rs. 1000.

Bonus:	100% up to 40000₹	Claim up to 5BTC	200% up to 1000$	100% up to 130000₹
Type:	Deposit Bonus	Welcome Bonus	Deposit Bonus	Deposit Bonus
Requirements (WR):	70x Deposit			35x Bonus
Min. Deposit	1000₹		$50	10€
Cashable:	✔	✔	✔	✔

The bonus comes with a wagering requirement of fifty (50x), which the punters are expected to fulfill in a period of seven days only. Now, that’s the catch. Although the amount seems very attractive, it is very hard to earn it because of the high wagering amount and the few days given to meet the demands. Nevertheless, if you can meet them, this bonus is incredible, boosting the Jackpot City Ratings. Remember to contact their customer service in case of doubts, and also read the terms and conditions thoroughly.

Casino Bonus

100% up to 40000₹

Deposit Bonus

Required Deposits: 1

Get Bonus

T&Cs apply, 21+

Casino Bonus

100% up to 40000₹

Deposit Bonus

Required Deposits: 2

Get Bonus

T&Cs apply, 21+

Casino Bonus

100% up to 40000₹

Deposit Bonus

Required Deposits: 3

Get Bonus

T&Cs apply, 21+

Casino Bonus

100% up to 40000₹

Deposit Bonus

Required Deposits: 4

Get Bonus

T&Cs apply, 21+

Usability

Jackpot City India is a simple site because it offers only Live Casino to Indian punters. So, Indian punters cannot view any other products it offers. With only one tab, there is nothing much fancy on the site. Other tabs are sitting on the right side of the page. It is very simple to create an account in Jackpot City. However, the help section is not properly organized, and one takes time to search the FAQ and other options.

Design

The site uses a purple and black theme by default, which is changeable from the menu to make it lighter if you want so. The fonts are clear and readable. The site is not cluttered. Scrolling sometimes is frustrating for terms and conditions.

Performance

The site loads up fast if you have a decent Internet connection. The site optimizes itself on smaller screens as well. However, there is no special app available for the Indian punters. The site loads up faster on both – desktop as well as on smaller screens.

Banking options are important because it offers punters flexibility. There are multiple ways you can fund your account on Jackpot City like:

• Neteller
• Skrill
• Cards
• ecoPayz
• Skrill 1-Tap
• MuchBetter
• NeoSurf
• AstroPay Card
• ecoVoucher

Deposits do not attract any fee, and the minimum deposit you must make is Rs. 1000. Having Neteller should completely remove doubts like “Is Jackpot City secure?” or “Is Jackpot City reliable?” because Neteller would not associate itself with a fraud casino.

Use these to withdraw your winnings on Jackpot City:

• Eco
• Skrill
• Much Better
• Neteller

Withdrawals are kept on hold for 24 hours, in case punters change their mind. Skrill, Much Better, and Neteller does not have any withdrawal fee. However, for Eco, you need to pay a withdrawal fee of 10 Euros. You have to pay in Indian rupees, so conversion charges apply. Plus, there is a fee of 1.5% if the transfer is to another ecopayz account. The processing time is somewhere between 24 to 48 hours.

We recommend Neteller for its convenience and as it can be used for both deposits and withdrawals without any fee.

Deposit min/max:	at least 1000₹	at least 1000₹		at least 1000₹	at least 1000₹	at least 1000₹	at least 1000₹	at least 1000₹
Withdrawal min/max:	at least 5000₹	at least 5000₹		at least 5000₹	at least 5000₹	at least 5000₹	at least 5000₹	at least 5000₹
Deposit time:	instant	instant		instant	instant	instant	instant	instant
Withdrawal time:	1 days	1 days		1 – 2 days	1 – 2 days	1 – 2 days	1 – 3 days	1 – 3 days
Safety:	high	high	very high	high	high	high	high	high

You can get in touch with the customer service team on Jackpot City in several ways like Live Chat, Email, and through their online form. The live chat tab is easily located, but the rest of the help options falls under the Terms and Conditions tab, which is unusual and weird.

• Live Chat: The live chat service is available round the clock. There is a dedicated live chat option on the top-left menu, which connects you almost immediately with their customer agent. The response time is decent – 5-10 seconds at max.
• Email: You could email them and ask your doubts. Typically, they reply between 12 to 24 hours. Choose this method only where your problem does not need immediate attention.
• You could also fill up the online form available on their betting site. Click on their terms and conditions, and you can see Submit A Query, where you need to fill-up the form and submit.
• Punters could also find basic answers on their FAQ, again located under the terms and conditions.

VIP members are taken good care of, and they get a dedicated manager on Jackpot City, who helps them resolve their queries.

Customer Service
Available Languages:	English, German, French, Italian, Spanish, Russian, Portuguese, Norwegian, Czech
Email:	info@jackpotcity.com
Telephone:	1-800-768-1946

Licensing

Jackpot City is licensed and operated by the Malta Gaming Authority removing doubts like “Is Jackpot City secure?” or “Is Jackpot City reliable?”

Stock exchange listing

The site is not publicly listed on any stock exchange.

Data and site encryption

Jackpot city uses the latest SSL technologies to ensure none of your data goes off in the wrong hands. They make use of the firewall, and all data is encrypted in Jackpot city, ensuring your data is handled in the highest secured manner. The company does not give off your personal details to any third-party organizations. The payment methods are secured, further removing doubts like “Is Jackpot City secure?” or “Is Jackpot City reliable?”.

Protection of minors

Jackpot City strictly does not allow punters who are underage to play on their site. To ensure you have to verify your photo ID, and if they have a doubt, they can block your account.

Certifications

The site is associated with eCOGRA and also encourages responsible gambling by linking themselves to GamCare and BeGambleAware.org.

Awards

Jackpot City has been in the industry for two decades now. It has won the Best Casino of the Year 2019 recently from Casino.org.

Authority

Malta Gaming Authority

Website

mga.org.mt

Headquarters / Regulated Since

MT / 2001-01

Authority

Curaçao eGaming

Website

curacao-egaming.com

Headquarters / Regulated Since

CW

Loyalty program for existing customers: Existing users can enjoy a lot of ongoing promotions in Jackpot City. They are steady and regularly give away great promotions with dates. You also get a 100% matched bonus for your first four deposits like reloads. Under their promotions tab, you can find all the latest promos running along with their date as well and you could also see upcoming promotions.

Separate bonuses on deposit:

VIP members do get separate bonuses on deposits. The loyal team will send you an invitation to become a VIP if they notice your gambling habits.

VIP Program / Bonus:

When you register on Jackpot City, you automatically become a member of their loyalty club, which starts at the Bronze level, followed by Silver, Gold, Platinum, Diamond, and Prive. Each level comes with its own benefits. However, you can reach Prive only through an invite. Points expire if you do not redeem them every 60 days.

VIP events:

Once you reach the level Prive, you can expect an invitation to some world-class events happening near you and around the globe.

VIP manager:

You get a dedicated manager once you reach the Silver level of the VIP Program on Jackpot City. The manager would help you with your queries and resolve things in a matter of minutes.