Bonuses form an important part of any Jackpot City reviews. Since Jackpot city only offers a live casino for Indian punters, only the welcome bonus for its live casino is available. When punters deposit their funds for the first time on Jackpot City after registration, they are welcomed with a 100% matched bonus. The bonus is spread over four deposits. You can earn up to Rs. 40,000 bonus on every deposit. So, if you deposit Rs. 20,000 four times, you end up with a bonus of Rs. 160,000. The minimum deposit on Jackpot City is Rs. 1000.
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| Bonus: |
100% up to 40000₹
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200% up to $2000
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UP TO 27000 ₹ BONUS ON FIRST DEPOSIT AT THE CASINO
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100% up to 8000₹
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| Type: |
Deposit Bonus
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Deposit Bonus
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Deposit Bonus
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Deposit Bonus
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| Requirements (WR): |
70x Deposit
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20x (Bonus + Deposit)
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| Min. Deposit |
1000₹
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$50
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2000₹
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| Cashable: |
✔
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✔
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✔
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✔
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The bonus comes with a wagering requirement of fifty (50x), which the punters are expected to fulfill in a period of seven days only. Now, that’s the catch. Although the amount seems very attractive, it is very hard to earn it because of the high wagering amount and the few days given to meet the demands. Nevertheless, if you can meet them, this bonus is incredible, boosting the Jackpot City Ratings. Remember to contact their customer service in case of doubts, and also read the terms and conditions thoroughly.
100% up to 40000₹
T&Cs apply, 21+
Get Bonus
100% up to 40000₹
T&Cs apply, 21+
Get Bonus
100% up to 40000₹
T&Cs apply, 21+
Get Bonus
100% up to 40000₹
T&Cs apply, 21+
Get Bonus
Usability
Jackpot City India is a simple site because it offers only Live Casino to Indian punters. So, Indian punters cannot view any other products it offers. With only one tab, there is nothing much fancy on the site. Other tabs are sitting on the right side of the page. It is very simple to create an account in Jackpot City. However, the help section is not properly organized, and one takes time to search the FAQ and other options.
Design
The site uses a purple and black theme by default, which is changeable from the menu to make it lighter if you want so. The fonts are clear and readable. The site is not cluttered. Scrolling sometimes is frustrating for terms and conditions.
Performance
The site loads up fast if you have a decent Internet connection. The site optimizes itself on smaller screens as well. However, there is no special app available for the Indian punters. The site loads up faster on both – desktop as well as on smaller screens.
Banking options are important because it offers punters flexibility. There are multiple ways you can fund your account on Jackpot City like:
- Neteller
- Skrill
- Cards
- ecoPayz
- Skrill 1-Tap
- MuchBetter
- NeoSurf
- AstroPay Card
- ecoVoucher
Deposits do not attract any fee, and the minimum deposit you must make is Rs. 1000. Having Neteller should completely remove doubts like “Is Jackpot City secure?” or “Is Jackpot City reliable?” because Neteller would not associate itself with a fraud casino.
Use these to withdraw your winnings on Jackpot City:
- Eco
- Skrill
- Much Better
- Neteller
Withdrawals are kept on hold for 24 hours, in case punters change their mind. Skrill, Much Better, and Neteller does not have any withdrawal fee. However, for Eco, you need to pay a withdrawal fee of 10 Euros. You have to pay in Indian rupees, so conversion charges apply. Plus, there is a fee of 1.5% if the transfer is to another ecopayz account. The processing time is somewhere between 24 to 48 hours.
We recommend Neteller for its convenience and as it can be used for both deposits and withdrawals without any fee.
You can get in touch with the customer service team on Jackpot City in several ways like Live Chat, Email, and through their online form. The live chat tab is easily located, but the rest of the help options falls under the Terms and Conditions tab, which is unusual and weird.
- Live Chat:
The live chat service is available round the clock. There is a dedicated live chat option on the top-left menu, which connects you almost immediately with their customer agent. The response time is decent – 5-10 seconds at max.
- Email:
You could email them and ask your doubts. Typically, they reply between 12 to 24 hours. Choose this method only where your problem does not need immediate attention.
- You could also fill up the
online form available
on their
betting site. Click on their terms and conditions, and you can see Submit A Query, where you need to fill-up the form and submit.
- Punters could also find basic answers on their
FAQ, again located under the terms and conditions.
VIP members are taken good care of, and they get a dedicated manager on Jackpot City, who helps them resolve their queries.
| Customer Service |
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| Available Languages: |
English, German, French, Italian, Spanish, Russian, Portuguese, Norwegian, Czech
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| Email: |
info@jackpotcity.com
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| Telephone: |
1-800-768-1946
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Licensing
Jackpot City is licensed and operated by the Malta Gaming Authority removing doubts like “Is Jackpot City secure?” or “Is Jackpot City reliable?”
Stock exchange listing
The site is not publicly listed on any stock exchange.
Data and site encryption
Jackpot city uses the latest SSL technologies to ensure none of your data goes off in the wrong hands. They make use of the firewall, and all data is encrypted in Jackpot city, ensuring your data is handled in the highest secured manner. The company does not give off your personal details to any third-party organizations. The payment methods are secured, further removing doubts like “Is Jackpot City secure?” or “Is Jackpot City reliable?”.
Protection of minors
Jackpot City strictly does not allow punters who are underage to play on their site. To ensure you have to verify your photo ID, and if they have a doubt, they can block your account.
Certifications
The site is associated with eCOGRA and also encourages responsible gambling by linking themselves to GamCare and BeGambleAware.org.
Awards
Jackpot City has been in the industry for two decades now. It has won the Best Casino of the Year 2019 recently from Casino.org.
Authority
Malta Gaming Authority
Headquarters / Regulated Since
MT / 2001-01
Authority
Curaçao eGaming
Website
curacao-egaming.com
Headquarters / Regulated Since
CW
Loyalty program for existing customers: Existing users can enjoy a lot of ongoing promotions in Jackpot City. They are steady and regularly give away great promotions with dates. You also get a 100% matched bonus for your first four deposits like reloads. Under their promotions tab, you can find all the latest promos running along with their date as well and you could also see upcoming promotions.
Separate bonuses on deposit:
VIP members do get separate bonuses on deposits. The loyal team will send you an invitation to become a VIP if they notice your gambling habits.
VIP Program / Bonus:
When you register on Jackpot City, you automatically become a member of their loyalty club, which starts at the Bronze level, followed by Silver, Gold, Platinum, Diamond, and Prive. Each level comes with its own benefits. However, you can reach Prive only through an invite. Points expire if you do not redeem them every 60 days.
VIP events:
Once you reach the level Prive, you can expect an invitation to some world-class events happening near you and around the globe.
VIP manager:
You get a dedicated manager once you reach the Silver level of the VIP Program on Jackpot City. The manager would help you with your queries and resolve things in a matter of minutes.
As per our in-depth Jackpot City reviews, while the operator has a limited offering of only a live casino for Indian punters, our Jackpot City Casino Reviews have found the live casino to be an excellent one, powered by Evolution Gaming. There is a vast variety of games supported by great graphics that is sure to appeal to fans of live casino.
Jackpot City India offers good customer service and an easy-to-use website which is secure and holds the right licenses. The payment methods are simple, and punters can deposit in local currency. The major drawback of Jackpot city India is that there is no sportsbook or slot games or bingo, so punters might feel limited with only the live casino on Jackpot City India. If you are interested purely in a live casino, you can give Jackpot city India a try.
Highlights
- Offers Live Casino
- Round the clock live chat support
- Accepts multiple payment methods
