When you land on Mr Play’s website for the first time, you will see a big banner stating their welcome bonus and a separate subsection named promotional
casino offers. It is not just Mr Play, but every operator has some offer or the other of their own to give to its newly signed-up punters. These both entice, excite and help the punters at the same time. Now, let us see what Mr Play offers its punters:
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 |
 |
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| Bonus: |
100% up to 100€
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200% up to $2000
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300% up to $20000
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100% up to 11000₹
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| Type: |
Deposit Bonus
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Deposit Bonus
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Welcome Bonus
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Deposit Bonus
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| Requirements (WR): |
9x Bonus
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40x (Bonus + Deposit)
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40x Bonus
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| Min. Deposit |
10€
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$50
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$10
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| Cashable: |
✔
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✔
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✔
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✔
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| Min. Odds |
2.00
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1.01
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After making your account with Mr Play you will see a casino welcome bonus. The bonus that you get is a 100% match deposit bonus which is capped at £100. You also get 20 spins on Starburst on your very first deposit. Now, for the next three days when you sign in, you get 40 games on the second day with a minimum deposit of £20 and the same 40 games bonus on the third day. Do not forget that this special bonus has a wagering requirement of 35X and this must be wagered within 21 days, or it will expire. This bonus is for Indian punters only.
100% up to 100€
T&Cs apply, 21+
Get Bonus
Usability
During our testing, we found it surprisingly easy to navigate to find the things that we were searching for when even we used the website of Mr Play for the very first time. You can find all the crucial tabs on the top like that of the casino, live casino, scratch cards and other services that they offer. It took us about 5 minutes to create an account. While we did not face any issues and in case you do the help is in the top right-hand side of the page.
Design
Mr Play has one of the most unique looking logos that of a moustache. Supporting their logo is a white theme which you can see throughout the website. The fonts used are clear, and the overall design is very functional and appealing.
Performance
The website is relatively quick to load, but this factor will depend more on the kind of connection and the internet speed that you have. One thing though, you will need an updated flash player if you are considering using the website on chrome.
Payments or rather the presence of multiple payments option differentiates between a good and a lousy casino or sportsbook operator. You can find that Mr Play is a very flexible operator which offers a decent range of methods that you can use while making your payments with Mr Play India. However, the lack of support for the Indian currency is a drawback because now you will have to go through an exchange and get your currency changed before you can start betting or gambling with Mr Play.
You can find all the payment method with the time they take for the payments listed below:
Debit and credit cards – Visa and Mastercard
Deposit Time: Instant; Withdrawal time: 6-8 business days
Neteller
Deposit Time: Instant; Withdrawal time: 3 business days
Skrill
Deposit Time: Instant; Withdrawal time: 3 business days
ecoPayz
Deposit Time: Instant; Withdrawal time: 3 business days
Bank transfers
Deposit Time: Up to 6 days; Withdrawal time: 6-8 business days
The minimum deposit amount and withdrawal amount is £10 for most of the payment options.
| Payment Provider |
Deposit min/max |
Deposit time |
Withdrawal time |
Safety |
 |
at least 10€
|
instant
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1 - 3 days
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high
|
 |
at least 10€
|
instant
|
1 - 3 days
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high
|
 |
at least 10€
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instant
|
3 - 7 days
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high
|
 |
at least 10€
|
instant
|
3 - 7 days
|
high
|
 |
at least 10€
|
|
|
high
|
Having excellent customer support is important for any
online casino
or sportsbook operator. You will see that all the popular casino and sportsbook services will also have a stellar customer support system so that punters do not face any difficulty when gambling online.
According to our reviews, Mr Play India does offer effective customer support, however, there are limited contact options which is a drawback. The lack of a phone call option can be disappointing for punters that would like to clarify their doubts over the phone. Mr Play India currently only has a live chat service and email contact, apart from the detailed FAQ section on their website.
The live chat service is helpful and the response time is within 5 minutes. However, keep in mind that the live chat is available only from 8 AM to 1 AM Central European Time (CET). You can also contact Mr Play India over email at care@Mrplay.com. The response time for email is approximately 24 hours. The customer service personnel are knowledgeable and use good English but do not expect answers in Hindi or any other Indian languages.
| Customer Service |
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| Available Languages: |
English, German
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| Email: |
care@mrplay.com
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| Telephone: |
00356-79777898
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- Licensing:
When it comes to licensing, you will see that Mr Play which is owned by Marketplay LTD, is licensed under the laws of Malta gambling authority. When Mr Play is operating out of the UK, they also gain the license from the United Kingdom Gambling Commission.
- Stock exchange listing:
You can find Mr Play to be listed on the Sweden stock exchange.
- Data and site encryption:
Safety of data and payments both are equally important factors to consider when you are using any of the online casino and sportsbook operators. Mr Play understands that and thus uses a 128-bit SSL technology to route both the sensitive information and payments through.
- Protection of minors:
Mr Play, like any other responsible operator, does not allow minors to start punting. You have to verify your age first before you can even open your account.
- Certification:
When it comes to certificates, Mr Play gets them from two independent sources. Both iTech Labs and UKGC have rated Mr Play to be a safe platform. Gamcare has also certified them for its Responsible Gaming.
- Awards:
Mr Play has won the title of ‘White label supplier of the year’ and ‘Multi-channel supplier of the year’ from Starlet Awards.
Authority
Malta Gaming Authority
Headquarters / Regulated Since
MT / 2001-01
Authority
Curaçao eGaming
Website
curacao-egaming.com
Headquarters / Regulated Since
CW
Additional offers and especially the loyalty programs have been a help to many punters. Our Mr Play reviews have found that the operator provides its loyal customer base with excellent promotions, to maintain their interest. Mr Play has a reasonable number of promotional offers which are on-going that a punter could make use of in increasing the overall profit that they get. These include Acca bonuses, reload bonuses, free spins, free bets and more.
Mr Play has an on-going VIP program which is classified into six different categories, namely New Member, Bronze VIP, Silver VIP, Gold VIP, Platinum VIP, Premium VIP, and Prestige VIP. Based on the bets that you place, you receive reward points which will indicate which VIP level you fall under. However, the Premium VIP and Prestige VIP status are granted based on invitation only. VIP benefits include Reward Point Redemption Rate, Fast Cash Out Process, Birthday Bonus, Free Play Sunday, VIP LIVE Tournaments, Higher Deposit & Cash-Out Limits, Personalised Offer, Personal account manager, and Monthly Cash Back.
The VIP program of Mr Play is transparent and easily accessible, with great perks, further increasing our Mr Play ratings.
If you are faced with questions like Is Mr Play reliable? Or Is Mr Play secure?, you can rest easy because the answer to both of the concerns is Yes. Our Mr Play Casino Reviews rate Mr Play as a secure and easy to use gambling and betting platform for punters. The casino offering of Mr Play India is excellent and their sports betting option is also becoming popular due to the great odds.
The drawbacks of Mr Play India include limited customer support, no support for INR and no live streaming option available. Nevertheless, if you are looking for a good online casino with sports betting options as well, you can try out Mr Play India.
Highlights
- Excellent live betting service
- Provides safe gambling experience
- Allows Indian punters
Football
Basketball
Rugby
Darts
