21.com Reviews New Zealand 2024

There are plenty of things to consider when it comes to breaking down what makes the best bookmaker in New Zealand. However, we like to start where the user usually does, and that’s with the bonus offers, especially when it comes to the 21.com welcome promotion. This is like the store front for a betting site: the thing that entices people to take a closer look and see if they want to sign up.

Well, 21.com New Zealand certainly hits the ground running with their welcome promotion. This offers $1,000 in deposit bonuses and 1,000 free spins, rivaling any offer for the best free spins for New Zealand. If you think this huge bonus feast might be more than you can chew, then do keep in mind it’s actually split across four deposits.

The first matches your amount 100% up to $100, the second matches 25% up to $500, the third matches $50 up to $300, and the final deposit once again matches 100% up to $100. This gives the promotion a lot more leeway in its potential appeal. Do note each of these has a deposit code, going BON1, BON2, BON3 and BON4 for each subsequent deposit bonus. However, the wagering requirement is 50x and must be completed within 21 days, which is competitive, but some may find it a tough task.

That’s not all, as there’s also a weekly cash explosion, where you get part of a huge prize pool for the biggest single spin wins, 1×21 free spins on a weekend for depositing through the week, 100 free spins for new players on Den of Thieves and other personalized promotions and prize drops. It’s an impressive selection and we’re happy to see 21.com New Zealand bonuses better suited to casual players too.

To an extent, we do understand that the quality of the design of 21.com New Zealand is a matter of preference. We can’t tell you what kind of site looks good to you, for instance. With that said though, we do think that some site designs and styles are likely to be much more popular and have wider appeal than others. On that point, we would say that we imagine that 21.com New Zealand will be very popular indeed.

One area we can give high 21.com ratings to is the technical side of their design. In other words, this is how well everything is structured and how easy it is to use and navigate. In that regard, we are happy to say that we think that they pass this test in our 21.com review with flying colours.

Quite literally in fact, as this bright and cheery site is an absolute breeze to use and is at the very least easy on the eye, regardless of stylistic preferences. It’s beautifully structured, everything works smoothly and technically, we experienced no notable hiccups. It’s great stuff all around design wise.

In terms of the information available on the site, we really appreciate how simply this is laid out by 21.com New Zealand, but would prefer it if they offered a few more details. In any case, here’s the information made available for our 21.com review. Do note that when it comes to payment methods and 21.com New Zealand users in general, there are a few additional things you should know that can be found online betting guide for New Zealand. 

First off, the options for deposit include Bank Transfer, Visa debit and credit cards, Mastercard and several e-wallet transfer methods including the likes of Neteller and Skrill. What is not made clear is if there are any geographical restrictions for these options.

Withdrawals have a maximum amount of $5000 per day. Additional information regarding things like transfer times could not be found but based on our research, we believe them to be typical of these payment options. Just to be clear, we do not think that 21.com New Zealand is bad in this or any other regard when it comes to banking – we just wish this information was more clearly laid out.

In terms of recommended options, debit cards and credit cards are excellent for newcomers, due to being simple to use and convenient. Of course though, whichever method is right for you is best.

Payment Provider	Safety
	very high
	high
	high
	high
	high
	high
	high

We’ll start our 21.com review of the customer service by talking about the information that is available on the site itself. Here, we’ll be referring to how clearly things like the Help and Terms and Conditions sections present information. If this is good and comprehensive enough, customers can save time and not have to contact customer service at all.

As mentioned before, there are some areas where we would like more detail, such as with the payment details. However, for the most part, we would consider this a success and a general positive for our 21.com ratings.

Moving onto contact options and we have two choices here. One is an e-mail address, which you can use if you want a more permanent record of communications. You can expect a response fairly quickly there. The other option is live chat, which is ideal if you need an answer even faster.

Very important for our 21.com ratings is that this service is around the clock, meaning you never need to be left waiting for assistance. The execution is just as good too, with instant, intelligent service. The only thing preventing it from getting top marks in this part of our 21.com review is a lack of a phone line.

No matter what bookmaker reviews New Zealand we are talking about, there’s never any element more important than licensing and security. No matter how good an operator is in every other regard, if it failed here, our 21.com ratings would still be low. We are talking about real money here, so your security is of the absolute highest possible priority.

Vital then is the fact that 21.com is licensed by the Malta Gaming Authority and all their credentials in that regard are clearly and coherently available. They also utilise top class software developers – more on that later – but it is a clear indication of fairness and quality for our 21.com review.

Also important is their use of 128-bit SSL encryption to ensure that personal information is transmitted in a secure way. This, alongside their extensive privacy policy, ensures you that your private data is being treated with care. Another security measure is the use of KYC to check the identity of its users. This has the added benefit of also preventing minors from using the site.

Lastly, responsible gaming is also taken seriously with a bunch of links and information to help anyone who may have an issue. These are available alongside several practical options including deposit limits, session reminders, self-exclusion and more. We expected excellence from 21.com review in this regard, and we got it.

Authority

Malta Gaming Authority

Website

mga.org.mt

Headquarters / Regulated Since

MT / 2001-01

Authority

Curaçao eGaming

Website

curacao-egaming.com

Headquarters / Regulated Since

CW

Authority

Gibraltar Regulatory Authority

Website

gra.gi

Headquarters / Regulated Since

GI / 2000-10

Unfortunately for this part of our 21.com review, there isn’t anything we would consider to be a traditional rewards and loyalty program which we can analyse. The site is known for offering promotions tailored to the user’s history, but as that doesn’t come with anything specific, we can’t really give it any 21.com ratings.

We’ll have to remain neutral on this one. This means that when it comes to the best casino offers New Zealand, we can’t rank 21.com up there for loyalty programs.