21.com Reviews New Zealand 2022

Is 21.com Reliable For Casino?

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  • Astonishing selection of games
  • Beautiful site design
  • Licensed by Malta Gaming Authority

21.com keeps things simple but impressive. Its name is straightforward and they are a site that is focused solely on providing the best casino experience possible. It is absolutely clear from the moment you enter through the virtual doors that their intention is to make everything as streamlined and simple as they possibly could manage, from a promotion screen doubling up as a registration form to their search functionality.

Simple does not mean lacking either, as the amount of betting options on display definitely delivers that wow factor. However, when it comes to finding the best online casino in New Zealand, we know that the competition is fierce. You can’t truly know how any candidate for the best betting sites in New Zealand stacks up until you scratch beneath the surface. With that in mind, we invite you to join us as we do just that in our 21.com review.

21.com Strengths and Weaknesses
21.com Strengths and Weaknesses
  • Utilises some of the best software developers in the world
  • Crafts an astounding game library
  • Great around the clock customer service
  • Amazing live casino as the cherry on top
  • Microgaming powered gaming site
  • Casino only approach won’t be perfect for everyone
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Bonus Offers

There are plenty of things to consider when it comes to breaking down what makes the best bookmaker in New Zealand. However, we like to start where the user usually does, and that’s with the bonus offers, especially when it comes to the 21.com welcome promotion. This is like the store front for a betting site: the thing that entices people to take a closer look and see if they want to sign up.

Well, 21.com New Zealand certainly hits the ground running with their welcome promotion. This offers $1,000 in deposit bonuses and 1,000 free spins, rivaling any offer for the best free spins for New Zealand. If you think this huge bonus feast might be more than you can chew, then do keep in mind it’s actually split across four deposits.

The first matches your amount 100% up to $100, the second matches 25% up to $500, the third matches $50 up to $300, and the final deposit once again matches 100% up to $100. This gives the promotion a lot more leeway in its potential appeal. Do note each of these has a deposit code, going BON1, BON2, BON3 and BON4 for each subsequent deposit bonus. However, the wagering requirement is 50x and must be completed within 21 days, which is competitive, but some may find it a tough task.

That’s not all, as there’s also a weekly cash explosion, where you get part of a huge prize pool for the biggest single spin wins, 1×21 free spins on a weekend for depositing through the week, 100 free spins for new players on Den of Thieves and other personalized promotions and prize drops. It’s an impressive selection and we’re happy to see 21.com New Zealand bonuses better suited to casual players too.

Usability, Look & Feel

To an extent, we do understand that the quality of the design of 21.com New Zealand is a matter of preference. We can’t tell you what kind of site looks good to you, for instance. With that said though, we do think that some site designs and styles are likely to be much more popular and have wider appeal than others. On that point, we would say that we imagine that 21.com New Zealand will be very popular indeed.

One area we can give high 21.com ratings to is the technical side of their design. In other words, this is how well everything is structured and how easy it is to use and navigate. In that regard, we are happy to say that we think that they pass this test in our 21.com review with flying colours.

Quite literally in fact, as this bright and cheery site is an absolute breeze to use and is at the very least easy on the eye, regardless of stylistic preferences. It’s beautifully structured, everything works smoothly and technically, we experienced no notable hiccups. It’s great stuff all around design wise.


In terms of the information available on the site, we really appreciate how simply this is laid out by 21.com New Zealand, but would prefer it if they offered a few more details. In any case, here’s the information made available for our 21.com review. Do note that when it comes to payment methods and 21.com New Zealand users in general, there are a few additional things you should know that can be found online betting guide for New Zealand. 

First off, the options for deposit include Bank Transfer, Visa debit and credit cards, Mastercard and several e-wallet transfer methods including the likes of Neteller and Skrill. What is not made clear is if there are any geographical restrictions for these options.

Credit Card
Bank Transfer
Instant Transfer
+ 3

Withdrawals have a maximum amount of $5000 per day. Additional information regarding things like transfer times could not be found but based on our research, we believe them to be typical of these payment options. Just to be clear, we do not think that 21.com New Zealand is bad in this or any other regard when it comes to banking – we just wish this information was more clearly laid out.

In terms of recommended options, debit cards and credit cards are excellent for newcomers, due to being simple to use and convenient. Of course though, whichever method is right for you is best.

Customer Service

We’ll start our 21.com review of the customer service by talking about the information that is available on the site itself. Here, we’ll be referring to how clearly things like the Help and Terms and Conditions sections present information. If this is good and comprehensive enough, customers can save time and not have to contact customer service at all.

As mentioned before, there are some areas where we would like more detail, such as with the payment details. However, for the most part, we would consider this a success and a general positive for our 21.com ratings.

Moving onto contact options and we have two choices here. One is an e-mail address, which you can use if you want a more permanent record of communications. You can expect a response fairly quickly there. The other option is live chat, which is ideal if you need an answer even faster.

Very important for our 21.com ratings is that this service is around the clock, meaning you never need to be left waiting for assistance. The execution is just as good too, with instant, intelligent service. The only thing preventing it from getting top marks in this part of our 21.com review is a lack of a phone line.

License & Security

No matter what bookmaker reviews New Zealand we are talking about, there’s never any element more important than licensing and security. No matter how good an operator is in every other regard, if it failed here, our 21.com ratings would still be low. We are talking about real money here, so your security is of the absolute highest possible priority.

Vital then is the fact that 21.com is licensed by the Malta Gaming Authority and all their credentials in that regard are clearly and coherently available. They also utilise top class software developers – more on that later – but it is a clear indication of fairness and quality for our 21.com review.

MGA - Malta Gaming Authority

Also important is their use of 128-bit SSL encryption to ensure that personal information is transmitted in a secure way. This, alongside their extensive privacy policy, ensures you that your private data is being treated with care. Another security measure is the use of KYC to check the identity of its users. This has the added benefit of also preventing minors from using the site.

Lastly, responsible gaming is also taken seriously with a bunch of links and information to help anyone who may have an issue. These are available alongside several practical options including deposit limits, session reminders, self-exclusion and more. We expected excellence from 21.com review in this regard, and we got it.

Rewards & Loyalty Program

Unfortunately for this part of our 21.com review, there isn’t anything we would consider to be a traditional rewards and loyalty program which we can analyse. The site is known for offering promotions tailored to the user’s history, but as that doesn’t come with anything specific, we can’t really give it any 21.com ratings.

We’ll have to remain neutral on this one. This means that when it comes to the best casino offers New Zealand, we can’t rank 21.com up there for loyalty programs.

21.com Casino


In other circumstances, we would be splitting up this part of our 21.com review into sections covering casino, sportsbook and poker betting. However, 21.com New Zealand is solely focused on their casino experience, so that is all we are going to be able to cover here.

This, of course, means that everything rides on the quality of this part of the site. However, we will note that we will not be viewing the choice not to have a sportsbook as a flaw in our 21.com ratings. We instead view it as simply having different goals and target audiences because it’s a decision they have made rather than a mistake. With that said, let’s get stuck right in and see how the 21.com casino stacks up.

Genesis Gaming
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+ 42

The best place to start off when figuring out the quality of a casino site is, of course, the games themselves. After all, casinos should be all about fun and this is why players sign up in the first place. And where do you start when talking about games? With the software, of course.

You’ll be happy to hear that this is an area where 21.com really excels. They offer a huge variety of world class software options. This includes the likes of NetEnt, Microgaming, Quickspin, Betsoft and many, many more. Not only does this indicate quality but also helps answer questions like “is 21.com reliable?” and “is 21.com secure?” because these software developers are known for their legitimacy and fairness.

Game Portfolio

As you would likely expect from such an exceptional selection of software developers, the game selection here is utterly awesome. We’re talking about hundreds to choose from, all at an amazing level of quality. Not only that but having a wide variety of software developers also means there’s simply more scope of experience, as each comes with their own perspectives, creativity and design philosophy.

Also, finding the right game titles for you is a joy thanks to their search function. This not only allows you to search for specific games but also through the catalogue of different software developers as well as game types. This really means you can narrow down exactly what you want and also provides an easy way to explore everything they have to offer.

All these little touches really go a long way in making the game portfolio at 21.com exceptional. The only possible downside is there’s not much of a focus on poker except for a few video poker examples, so if that’s your main focus for betting sites, then you may have to look elsewhere.

Live Casino

We’re going to start with a software developer mentioned in this part of our 21.com review too. All the live casino games are powered by Evolution Gaming, who are well known for their world class contributions to their field. This means that in terms of sheer quality, you simply can’t do better.

This is matched with quantity too, with quite literally dozens to choose from including all the big hitters like roulette and blackjack, with multiple options alongside more left field examples. We can’t imagine many people not finding something to their liking in this live casino selection. They even have the likes of Monopoly and Dream Catcher really showcasing just how far the scope of 21.com goes in terms of variety. It’s an absolutely world class effort that any casino would be proud of.


You know how before we mentioned that there are several different versions of live games? You may have been wondering what that was all about. After all, how many versions of a game like roulette do you need? Well, much of it comes down to limits. One version of roulette can have a minimum of 5 cents for instance, while another could have a minimum of $25. These are naturally aimed at different people to suit all budgets. There’s no real good or bad limits, but rather more preferences in how much people like to bet.

What makes 21.com good in this regard is that they have a wide variety of limits meaning that whether you like to bet big or keep it casual, there is plenty here for you.

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21.com review New Zealand FAQ

⌛ How long does 21 casino take to pay out?

21.com casino is much like other casinos in that you may spot different payout times depending on the method selected. Fortunately, there are several withdrawal methods you can use, so you can work out the best one for you depending on what’s available to players in New Zealand.

❓ What is 21com?

If you want to play at 21.com, you should know everything about it prior to beginning. You can play various games there and expect the finest presentation too. For all the details and info you need on 21.com, visit Wetten.com now to discover the facts about this and many other similar websites.

✅ What is 21 casino withdrawal time?

When you’re ready to withdraw cash from 21 casino, you’ll want to know how fast you can receive it. A lot can depend on the available withdrawal methods, how long the site takes to process the withdrawal, and how much time the withdrawal method itself can take. Some are faster than others, so it is a good idea for you to check the latest details at Wetten.com, so you’re ready to choose the best method.

⭐ Is there a 21.com casino no deposit bonus?

Most players want to find some casino bonuses to improve their deposit values. The best bonus of all is the no deposit bonus. There are several places you can look for this bonus if you haven’t joined in the action yet at 21.com. We reveal more when covering the bonuses at this casino.

☝ How do I get a 21.com login?

Each player at 21.com needs a login. Without it, you will only be able to view certain parts of the site. When you join as a player, you will receive your login details and you can then use them whenever you want to play at the site in future. We explain how you can decide whether to join 21.com, advising you on every conceivable topic about the casino.


Coming up with 21.com ratings overall comes with a great deal of expectations. There are so many amazing betting sites for New Zealand users that the level of quality you need to achieve to really stand out is really remarkable.

This is even more so when you are talking about a betting site that is focused solely on the casino side of things. This comes with some benefits. For example, it allows the operator to more effectively utilise the space on their site and in general, give it more attention. However, it also means that those sky-high expectations climb ever higher, meaning few are able to reach what is needed to rise above the competition.

Well, we think that 21.com has done just that. They may not have everything – if you’re a sports fan, there’s nothing to help you here – but everything they do have and everything they attempt is done to near perfection. This includes game variety, the live casino, site design and customer service. It’s better to do some things well than everything badly, and 21.com is a perfect example of that philosophy. If you are interested in a casino exclusive site with an astoundingly good selection of games, this could be the one you’ve been waiting for.

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  • Astonishing selection of games
  • Beautiful site design
  • Licensed by Malta Gaming Authority

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