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Casumo Casino Reviews New Zealand 2024

Is Casumo Casino Reliable?

Casumo is not available at your location
Casumo Casino
  • Licensed for play from New Zealand
  • Plenty of unique casino promotions
  • Award-winning online casino site
Casumo Casino Bonus
T&Cs apply, 21+
User Reviews 1

If you’re wondering who Casumo Casino are, you’ll benefit from reading our Casumo Casino reviews.

We won’t just ask simple questions like ‘Is Casumo Casino reliable?’, but we’d help you discover all you need to know about Casumo Casino. New Zealand has plenty of online casinos, but by reading our Casumo Casino ratings, you’ll get to see whether you should sign up to this site or leave it well alone. To find out more about Casumo Casino, keeep reading this guide.

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Casumo Casino Strengths and Weaknesses
  • Award-winning online casino site
  • Helpful customer support available 24/7
  • Plenty of unique casino promotions
  • Quality pokies and table games
  • Licensed for play from New Zealand
Payment Methods
MGA - Malta Gaming Authority
IGA - Online Casino Operator of the Year (2019)
Accepts Customers from
0 – 5 Days
Casumo Services Limited
Available Languages
Customer Support
Live Chat, Email Support
Verified by
Software Providers
Genesis Gaming
Number of Slots
Overall Rating
  • Bonus Offers & Free Bets
  • Usability, Look & Feel
  • Mobile App
  • Payment Methods
  • Customer Service
  • Licence & Security
  • Rewards & Loyalty Program
Casumo rating
"I have won several thousands of dollars on Casumo & I have never had a problem with them paying me out. The online chat is ..."
User Rating
1 User Review
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Last Updated on 18/05/2024
Fact checked by: Kane Gregan

Bonus Offers

By signing up for the first time at Casumo Casino, New Zealand customers will be able to access the brand’s excellent welcome bonus offer. This comes in the form of a truly massive deposit bonus that could give you up to $1,200 in bonus funds.

It’s a 100% matched deposit deal that rewards you for putting more money down on the Casumo Casino site. Plus the brand will even give you 20 free spins for the Book of Dead online pokies game just for signing up – a great way to push up those Casumo Casino ratings.

It looks like you can claim this deal simply by registering your account and making a $20 minimum deposit. Obviously you’ll need to deposit more than this if you want to claim the full bonus amount, but you won’t need to enter in any Casumo Casino bonus codes.

In terms of wagering conditions, Casumo Casino demand that you bet the value of your deposit bonus at least 30 times before you can make a successful withdrawal of your winnings. The same applies to any winnings made from the free pokies spins.

There are sure to be some great Casumo Casino reviews as a result of this welcome bonus deal. Particularly as it looks like you get a good six months to make full use of this sign up offer.

Usability, Look & Feel

Casumo Casino is an award-winning gaming site for many reasons, and the overall site usability has to be a big factor behind their success. This is because their website has a very slick and streamlined feel that’s very different from many of the more traditional gaming sites.

You’ll definitely appreciate the pared-back design that makes it simple and fast to browse around the site. There’s a well-designed game browser that allows you to choose gaming genres like slot machines, table games, jackpots, live casino, and you can even search according to the game title or even the name of the developer.

All other features like logging in and live chat are always within reach, and there’s a nice sidebar menu that allows you to browse the FAQ, access customer service and learn more about the responsible gambling tools. All in all a very modern and stylish gaming site.


You should know that Casumo Casino is a very mobile-friendly gaming site. Simply using the browser on your smartphone or tablet to access this website will mean that you get to enjoy an intuitively designed site and all of the games should show up perfectly fine on your device.

However, we can’t overlook the fact that Casumo Casino have created some award-winning apps for iOS and Android mobiles. This is packed full of helpful features like a personal dashboard, automatic notifications and a simple game browser.

It’s also worth noting that the Casumo Casino app is ultra-fast to use. The brand have stated that it should take you less than 0.6 seconds to log into their app. While we couldn’t verify this statement, we had to admit that their app was much speedier than some of the other gaming apps that are out there.

But it’s the fact that you can do things like pinch the screen to minimise a game so that you can quickly make deposits and check out promotions that really took things up a level. So if you want to check out one of the best casino gaming apps around, be sure to experience what Casumo Casino has to offer.


All decent Casumo Casino reviews should tell you about the brand’s payment methods. After all, this is how you will be making your deposits to play the games, and how you will be making withdrawals of your well-deserved winnings.

In order to make your deposits, you will be able to use payment brands like Visa and MasterCard credit and debit cards, Skrill or EcoPayz ewallets, Paysafecard prepaid cards, or you could also make a bank transfer deposit via POLi.

All deposits made into Casumo Casino will show up instantly, and we are happy to announce that this brand won’t charge you any fees for adding money to your account.

Our Casumo Casino reviews also found that this site operate a safe and efficient withdrawal process. You’ll be able to withdraw a minimum of $10 at a time, and Casumo Casino will prefer it that you make withdrawals to the same payment method used for making your last deposit.

All withdrawals will be processed free of charge. In terms of withdrawal processing speeds, Skrill and EcoPayz offer the fastest payout times as you’ll get your winnings almost instantly. Bear in mind that bank transfer and Visa withdrawals might take up to five business days to land in your account after completing the approval process.

Payment Provider Deposit min/max Withdrawal min/max Deposit time Withdrawal time Safety
Paysafecard at least 10€ instant high
Skrill at least 10€ instant instant high
Astropay instant instant high
Bank Transfer 1 hours 1 - 5 days very high
Applepay very high
MuchBetter instant instant high
Google Pay high
PhonePe high
Lipi low risk
Visa at least 10€ at least 10€ instant 1 - 3 days high
Mastercard at least 10€ at least 10€ instant 1 - 3 days high
Zimpler very high
Neosurf instant high
Interac instant high
Interac e-Transfer 1 - 3 days high
VegaWallet instant 1 - 3 days high
iWallet instant high
JCB instant high
JPay instant low risk
Show more entries

Customer Service

Checking out our Casumo Casino ratings for customer support might not seem like the most exciting thing to do. But it’s essential to ask yourself ‘Is Casumo Casino reliable?’ before you sign up, as there’s nothing worse than not being able to get a response from a gaming site when something goes wrong with your bets.

Thankfully our Casumo Casino reviews have found that this brand offers a good standard of customer service. If you click on the Contact Us tab at the bottom of the website, you’ll be able to directly email the brand’s customer support team.

But we should let you know that Casumo Casino also include a free live chat service. This can be found in the bottom right of the brand’s website. Both the live chat feature and the email support are operational 24 hours a day, seven days a week.

It looks like there is nothing in the way of a telephone hotline which might limit the Casumo Casino ratings for customer support. But we should note that Casumo Casino New Zealand have their own FAQ section that is designed to help our nation’s gamers get a lot more out of this site. So is Casumo Casino reliable for customer support? It certainly looks like it.

Customer Service Casumo
Available Languages: English, German, Swedish, Danish, Japanese, Norwegian, Finnish
Telephone: 00356-79283189

License & Security

While this gaming site has won plenty of awards, it never hurts to ask important questions like ‘Is Casumo Casino secure?’ before you give them your cash. After all, you’ll be making real money deposits and you’ll be providing them with some pretty personal information when you sign up to their site.

By registering an account with Casumo Casino, New Zealanders will have all of their information encrypted over secure connections using SSL. This means that all communication between yourself and the brand cannot be read by anybody else.

But is Casumo Casino secure in how it handles your deposits? You should know that the payment methods used by this site are PCI compliant and that they conform to PCI standards. As a result your card details will be securely processed and you’ll enjoy the highest security standards for making deposits and withdrawals.

You can’t ask questions like ‘Is Casumo Casino secure?’ without considering the site’s licensing. The brand is fully licensed both in Malta and the UK. Their Malta Gaming Authority license means that it’s perfectly legal to bet here from New Zealand.

In addition to this, the MGA licence means that the Casumo Casino have to show that they can cover all players’ account balances, and that they can provide a consistently safe and secure gaming environment. All of which should generate some favourable Casumo Casino reviews for online security.

MGA - Malta Gaming Authority


Malta Gaming Authority


Headquarters / Regulated Since

MT / 2001-01


Curaçao eGaming


Headquarters / Regulated Since



Gibraltar Regulatory Authority


Headquarters / Regulated Since

GI / 2000-10

Rewards & Loyalty Program

Casumo Casino are keen to let you know that they are more than just a standard gaming site. This is because they have put on a special adventure where you get to pick up trophies that will let you proceed to extra levels. This means that you could then get rewarded with cash prizes and special bonuses.

You’ll get to see how well you’re doing by checking the progress bar on the adventure page that fills up with each real money bet you make. By filling up the progress bar you’ll get awarded another ‘belt’. New customers will start on white belt, and you get to progress through yellow, red, blue, purple and black belts that all come with their own perks.

Casumo Casino also operate their own gaming tournaments such as Reel Races. This gives you the chance to try and win certain games as many times as possible within a fixed time limit. By racking up lots of wins, you’ll pick up points and if you’ve got more points than other players you’ll get some great prizes.

It’s completely free to enter in competitions like Reel Races, and you’ll be able to enter these contests as many times as you’d like.


So we’ve established the fact that this gaming site isn’t short of casino games, but is Casumo Casino reliable for actually giving you a fair gaming experience? After all, there’s not much point in playing casino games unless you’ve got a reasonably decent chance of getting a winning result.

We’ve already pointed out the fact that Casumo Casino is a fully licensed and regulated site, and there’s no way that they would be able to hold a license unless the games that they featured delivered fair and random results.

Plus we should remind you that all of the games featured at the site come from quality developers. You should also remember the fact that Casumo Casino is a multiple-award winning site who have gained plenty of plaudits from the online gambling industry for the way in which they treat their customers.

This can be seen in the fact that Casumo Casino are very serious about responsible gambling. The brand has created their own Play Okay program that helps players identify when they might be spending too much time and money on their casino games.

Plus you’ll always be able to set your own limits in terms of deposits, losses and time spent on the site to make sure that you stay safe when playing at Casumo Casino.

Game portfolio

This might be an award-winning site, but we will need to establish our own Casumo Casino ratings for the games that they include. Thankfully we needn’t have worried as the site’s games read like a roll-call of the best online casino titles from the past few years.

By coming to Casumo Casino, New Zealanders will get to play everything from iconic jackpot games like Divine Fortune to stunning live dealer games like Lightning Roulette.

This is because Casumo Casino has been careful to only include games from the best gaming developers. As a result you can enjoy titles like Microgaming’s Immortal Romance, NetEnt’s Starburst and Evolution Gaming’s Caribbean Stud Poker.

Casumo Casino also hosts a number of their own exclusive games. These include online pokies titles like Wild Cauldron and Diamond Mine, as well as some great Casumo Blackjack and Roulette live casino games.

But the main thing to remember is that there are literally hundreds of games at Casumo Casino. New Zealanders could easily just sign up to this site and stay happily entertained for many months without needing to visit any other online gaming sites.

Live Casino

At the time of writing our review, Casumo Casino had 21 different live dealer casino games for you to try. This might not be the largest amount of live casino games that we’ve come across, but we recognised the fact that these were all high quality live dealer games.

Not only does Casumo Casino feature live casino games from legendary software houses like Evolution Gaming and NetEnt, but they even have some great live dealer blackjack and roulette games that come straight from the Casumo studios.

If you’re into roulette you can also enjoy other live dealer variants like Lightning Roulette at Casumo Casino. There’s also a great Lightning Baccarat game to try, as well as a standard version of this classic card game.

Casumo Casino hosts a nice amount of poker variants that include options like Casino Hold’em, Three Card Poker, Ultimate Texas Hold’em and Caribbean Stud Poker. Plus with other interesting live dealer games like Lightning Dice, Topwheel Treasures, and Dream Catcher, it’s easy to see why so many people come to this site for their live casino games.

Product Conclusion

Casumo Casino has put together a quality online casino experience with diverse slots and table games. Casumo Casino also has an extensive live casino on offer with over 21 different table games which further adds to the notion that the bookmaker is headed in the right direction. If you are looking for a more casino based bookmaker then Casumo could very well be what you are looking for.

Casino Bonus
Casino Bonus
100% up to $300
Deposit Bonus
T&Cs apply, 21+

Casumo Casino Reviews FAQ

🏦 Can I trust Casumo to open an account?

There is always an element of trust involved when a bettor opens a new account with an operator, which is entirely natural. We at conduct in-depth investigations into operators such as Casumo in order to ascertain if they are safe and trustworthy. You can find out more about this in our Casumo review..

✅ Is the Casumo casino legit?

We have a section on our site where we talk about the best online casinos in New Zealand. There, you can find out about their licenses and other factors that will go into your decision on whether or not the Casumo casino is legitimate and suitable for you to use.

👌 Will I win money at Casumo casino?

Without a crystal ball it is impossible to say what is going to happen when someone plays at any casino, including Casumo. However, knowledge is key, so we would recommend spending a little time reading about our guide to online casino games for real money in New Zealand before you decide to play.

⏰ How long does it take to withdraw money from Casumo casino?

That depends on several factors. The most important factors are how you deposited the money and how you are trying to withdraw it. We have a guide to this in our online casino guide for beginners in New Zealand. Some methods take much longer than others, so it’s good if you get familiar with how you are going to withdraw your money.

Overall Conclusion

Casumo Casino is one of a new generation of online casino sites that aim to do things a little differently. While other gaming websites feel very cluttered and old-fashioned, Casumo Casino offers you a slick and stylish service that is very refreshing.

They feature a huge number of pokies and table games, and their welcome bonus is truly massive. Plus there’s a nice rewards program that’s built into the site to ensure that you always get more from your gaming.

It’s also a fully licensed site that has 24/7 customer support and only facilitates the safest deposit and withdrawal payment methods. All of which points to Casumo Casino as being a great option for your casino gaming.

User Reviews for Casumo

5/5 – 1 User Review
  1. Casumo rating

    I have won several thousands of dollars on Casumo & I have never had a problem with them paying me out. The online chat is great as they always solve any issues.

    nil issues

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Casumo Casino
  • Licensed for play from New Zealand
  • Plenty of unique casino promotions
  • Award-winning online casino site
Casumo Casino Bonus
100% up to $300 + 20 Free Spins
T&Cs apply, 21+
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