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Best Betting Sites New Zealand » Europa Casino Review

Europa Casino Reviews NZ 2024

Is Europa Casino New Zealand Reliable For Online Games?

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Europa Casino
Rating follows
  • Up to $2,400 bonuses
  • Matched bonus of 100% up to $100
  • 60% bonus on second deposits
Europa Casino Bonus
T&Cs apply, 21+
User Reviews 1

We’ve seen thousands of standout online casinos in our time, but Europa Casino New Zealand is a seriously special site offering some of the best sign up bonuses on the market right now.

The operator provides more than 450 fantastic games powered by Playtech, as well as a super-smooth smartphone app and an amazing selection of slots. That said, its live casino offering is limited, withdrawal times vary tremendously depending on your preferred bank and wagering requirements on bonuses can be confusing. Want to see our expert Europa Casino ratings in all categories? Keep reading and all will be revealed.

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Pro and Con
  • Quick-loading casino games for web and mobile
  • Amazing sign up bonuses available to new players
  • Superb slots powered by Playtech
  • Generous VIP Club perks for existing players
  • Limited live casino games and no 24/7 customer support
Payment Methods
Instant Transfer
Bank Transfer
MGA - Malta Gaming Authority
1 – 5 Days
Universe Entertainment Services Malta Limited
Available Languages
Customer Support
Live Chat, Phone, Email Support
Verified by
Software Providers
Pragmatic Play
Number of Slots
Overall Rating
Rating follows
  • Bonus Offers & Free Bets
  • Usability, Look & Feel
  • Payment Methods
  • Customer Service
  • Licence & Security
  • Rewards & Loyalty Program
Ripped off
"No Positive"
User Rating
1 User Review
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Last Updated on 05/05/2024
Fact checked by: Cora Williams

Bonus Offer

If you’ve read any other Europa Casino reviews or have used online gaming sites before, you’ll probably already be aware that attractive bonus offers are the bread and butter of the industry.

At the time of writing our Europa Casino ratings, the site is offering a 100% up to $100 + $2,400 welcome bonus to new players. New gamers can claim an initial matched bonus of 100% up to $100, followed by a minimum Weekly Loyalty Bonus of $25, gaining them a grand total of up to $2,400 in bonus funds. Read our Europa Casino New Zealand bonus review to find out everything you need to know about this great deal.

Right now, Europa Casino is also offering players a 60% second deposit bonus up to $500, “Drops and Wins” bonuses on a daily basis, various tournaments and a “refer a friend” scheme offering players $50 for spreading the word about Europa Casino New Zealand.

Visit our website to find out how Europa Casino’s latest deals compare to some of the best casino sign up offers in New Zealand right now.

Usability, Look & Feel

Europa Casino operates a crystal-clear website with quick links at the top of the homepage and a classic grid system enabling players to categorise and sub-categorise games by slots, tables, cards, jackpots and more without opening multiple tabs.

The gold on navy blue colour scheme is admittedly a little dark and dingy, but the site is generally super easy to navigate and all the games we tested when putting together our Europa Casino ratings were quick to load and well laid out. It’s super easy to place bets, view your account and make deposits/withdrawals – but there’s a handy “Help” widget on-screen if ever you’re struggling with anything.

Gamers can access the site on computers and mobile devices – and there are dedicated apps available for both iOS and Android smartphones for those who prefer to play on the move. However, downloading these isn’t actually 100% necessary as everything seems to work as it should via smartphone web browsers too. Perfect for those who hate clogging up their phones with loads of apps. Is this the best bookmaker in New Zealand? Keep reading to find out.


If you’ve read any other Europa Casino reviews before this one, you’ve probably already heard that the operator offers players tons of payment options. Players can make deposits using Visa, MasterCard, Maestro, Delta, INSTADEBIT, EasyEFT, paysafecard, Sofort, giropay, eps, QIWI,, WebMoney, Skrill, Neteller, Trustly and many more.

Minimum deposits sit at $10 (or $20 if you’re activating certain bonuses), while minimum withdrawals are always $20. The average Europa Casino New Zealand withdrawal time will vary depending on your preferred payment method, so check the T&Cs carefully, as some providers could see you waiting anywhere up to five working days to get your hands on your funds.

The operator itself doesn’t charge any withdrawal fees, but your bank may charge exchange rate fees, so be sure to double check. We’d recommend using giropay where possible. This is because, at the time of writing, Europa Casino is promoting a special deal whereby all giropay deposits will receive a 10% Europa Casino bonus. This is fantastic news for giropay users across New Zealand.

Customer Service

Our Europa Casino reviews found that the operator’s customer service offering is pretty impressive too. The site offers a livechat feature, an email support network and an international telephone hotline. It’s always great to have multiple contact options available to you.

Players can contact a support agent anytime between 06:00am and midnight GMT, which sadly could prove problematic for players in a New Zealand time zone. This is a tad disappointing considering the fact that 24/7 support is offered by competitors.

Nevertheless, during the random tests we performed in putting together our Europa Casino ratings, we found that the site’s livechat function was incredibly easy to use and that customer support agents were both friendly and fast to respond to our messages. We also liked the fact that most web pages across the site had a “Help” widget floating around on the right-hand side of the screen, making it easy for players to quickly access support in-play when needed. At the time of writing, it is unclear whether VIP Club members get superior customer service.


So, is Europa Casino reliable? And, more importantly, is Europa Casino secure? Well, Europa Casino New Zealand is owned and operated by Universe Entertainment Services Malta Limited, a company which in turn is both licensed and regulated by the Malta Gaming Authority.

In addition, our Europa Casino ratings can reveal that the operator’s privacy policy is pretty water-tight. All personal data processed via the site is 100% GDPR compliant, and Europa Casino uses 256-bit SSL encryption to protect customer payment details and other sensitive information. So, those of you wondering “is Europa Casino secure?” can certainly rest assured that the answer is a resounding yes.

Rather than limiting the site to over-18s only, our Europa Casino reviews found that the operator will allow younger players to register if they are playing in a country where the legal gambling age is lower (e.g. 16). However, Europa Casino still operates strict ID and address verification procedures upon registering, in line with the Malta Gaming Authority’s rules. At the time of writing, it is unclear whether any specific certifications or awards have been granted to Europa Casino on account of its security.

MGA - Malta Gaming Authority


Malta Gaming Authority


Headquarters / Regulated Since

MT / 2001-01


Curaçao eGaming


Headquarters / Regulated Since



Gibraltar Regulatory Authority


Headquarters / Regulated Since

GI / 2000-10


Europa Casino New Zealand offers an attractive, tiered VIP programme perfect for gamers who are keen to work their way up the ranks in exchange for weekly loyalty bonuses, faster withdrawal times and other fantastic perks.

The second you open an account, you’ll gain “Club Member” status and be able to claim a loyalty bonus of $25 each time you play for seven consecutive days. This loyalty bonus will increase as you attain “Silver”, “Gold”, “Platinum” and “Diamond” status – with the top tier offering weekly loyalty bonuses of $250. However, players do need to remember to contact support in order to claim.

Gamers can also build up “Comp Points” each time they play Europa Casino games. These can be redeemed for real, in-game cash in the form of $9 – $30 bets that are playable on certain games. The higher you climb the VIP Club ladder, the better Comp Points to cash conversion rate you’ll be entitled to. You’ll also get looser withdrawal restrictions and maybe even a personal account manager. As far as Europa Casino ratings go, the site’s VIP Club is seriously top notch.


If you’ve read any other Europa Casino reviews, you’ll probably already know that Europa Casino is powered by Playtech – one of the top software developers in online gaming. Sadly, however, this means that Europa Casino only offers Playtech game titles.

That said, Europa Casino has more than 450 games available in total – and they’re all excellent quality, too. We performed a few random tests on Age of the Gods, Gladiator Jackpot and Premium Blackjack when writing our Europa Casino reviews and found that all games were quick to load and terrific fun on both desktop and mobile devices.

Check out our bookmaker reviews New Zealand to see how competitors’ software compares.


From Europa Casino New Zealand’s home page, players can quickly filter games by “New”, “Slots”, “Tables”, “Cards”, “Jackpots”, “Superheroes” and “Promotions”. Games that are popular or new are clearly highlighted, while some have running cash banners at the top to show players how much in-game cash is being won at any time.

Classic slots like Plenty O’ Fortune and endless variations of Kingdoms Rise are all readily available, as well as plenty of Playtech-exclusive titles. There’s also a good selection of roulette tables, from Premium Roulette European to the Asian-influenced Dragon Jackpot Roulette.

Our Europa Casino ratings found that the site’s card games lean pretty heavily towards blackjack, with only a handful of other games on offer, but it’s important to remember that this is a provider best known for its slots and other games. That said, all the current bonus offers seem to be built around bonus funds as opposed to free spins. To find out which operator offers the best online casino free spins in New Zealand, visit our website.

Live Casino

A quick click on the toolbar at the top of Europa Casino’s homepage will direct you to the site’s Live Casino offerings, which are kept on a separate page and can be categorised using an on-screen grid of their own.

Our Europa Casino reviews can reveal that the selection isn’t particularly extensive. The number of games on offer is in the tens rather than the hundreds, and the game portfolio is definitely skewed much more towards roulette than other live casino games, with only five games available in the “Poker” and “Blackjack” sections. That said, it’s only fair for our Europa Casino ratings to point out that the games that are on offer are all high-quality and quick to load.


As is always the case with online gaming, limits can vary pretty greatly from game to game, so it always pays to check the T&Cs.

If you’re claiming that 100% up to $100 first deposit bonus, or those $25 Weekly Loyalty Bonuses, you’ll also need to be aware of the rules governing these offers in terms of bet limits and wagering requirements. At the time of writing our Europa Casino reviews, you’ll need to make a minimum deposit of $10 or more to claim that matched bonus. What’s more, you must wager your bonus funds at least 30 times before you can withdraw anything.

On the surface this sounds like a great deal with below average wagering requirements. However, not all games will contribute towards them, so check Europa Casino’s grid of “Qualifying Games” in the T&Cs carefully and pick your games wisely. Slots and scratch cards will always contribute 100%, but craps, blackjack and video poker games contribute nothing, while roulette games can vary from 0 – 50% depending on the type of bet you place. Read our online betting guide for New Zealand if you still feel unsure.

Product Summary & Conclusion

So, now you’ve seen our section-by-section Europa Casino ratings. But would we recommend the site for casino gaming as a whole? Well, the operator’s game portfolio may be limited solely to Playtech games, and its live casino offering might not be much to shout about, but we still think Europa Casino is a great place to play.

Right now, the site’s sign up offers are hard to beat in terms of value and recurring bonuses, while its website and smartphone apps are super smooth and easy-to-use and, in all, there’s a great selection of games available from one of the industry’s best-loved software providers. So, from us it’s a definite yes – we’d recommend claiming these great sign up offers while you still can and enjoying those awesome Playtech titles today. What’s not to love?

Europa Casino FAQs

✅ Is Europa Casino safe?

“Is Europa Casino secure?” and “is Europa Casino reliable?” are increasingly common questions asked by gamers who are unsure about Europa Casino. Our casino comparison tool will teach you how to spot when an online site is 100% legit, so you can stay 100% safe with Europa Casino and other online gaming sites.

🎁 How do I play Europa Casino?

Online casino gaming will always be much more fun and enjoyable if you know exactly what you’re doing. Europa Casino offers a number of great slots, jackpots, card and table games, and our online betting guides and tips can help you get the most out of your Europa Casino experience.

💰 Who owns Europa Casino?

A lot of online gaming sites, like Europa Casino, are owned by trustworthy parent companies that are licensed and regulated by the Malta Gaming Authority. Our casino comparison looks at the ownership, gaming experience and legitimacy of all of New Zealand’s top online casino sites. Alternatively, read our online casino reviews.

🤔 How does Europa Casino work?

Online casino gaming can be fantastic fun, but it’s important to know exactly what you’re doing. Getting the most out of your Europa Casino experience means knowing the games well and knowing how to play them. Our online betting guide will teach you the basics, and our bonus reviews will show you how to claim free bets and spins.

❓ Is Europa Casino real?

While relatively rare, casino scams do exist, so it’s important to know what makes a genuine operator and how to spot when a site is 100% legit. Our guide to trustworthy online casinos in New Zealand has all the answers and our reviews and comparisons will give you the lowdown on Europa Casino and its top competitors.

Overall Conclusion

So, is Europa Casino the best online casino in New Zealand? Well, we love the operator’s multi-incentive VIP Club, it’s attractive sign up bonus and its easy-to-use website and smartphone apps. However, we think it’s a real shame that Europa Casino New Zealand doesn’t offer 24/7 customer support at a time when this is rapidly becoming a standard offering across the industry. What’s more, the site’s live casino selection is somewhat limited when compared to many of its competitors.

Check out our website to see how Europa Casino shapes up against some of the best betting sites in New Zealand. We think Europa Casino is a pretty strong option – but it isn’t quite The Godfather of casino gaming.

User Reviews for Europa Casino

1/5 – 1 User Review
  1. Ripped off

    No Positive

    What the hell im totally gobsmacked I won on free spins over $700 nzd no bonus linked pushed button once $500 gone they took it, totally pissed off tried live chat not available 🤔 send email 🤔 no response how the hell can they do this they take your money but want give you the winnings!!! I say don’t even go on this site bloody ripp offs I wouldn’t even give them 1 star but no 0 option

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Europa Casino
Rating follows
  • Up to $2,400 bonuses
  • Matched bonus of 100% up to $100
  • 60% bonus on second deposits
Europa Casino Bonus
T&Cs apply, 21+
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