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Best Betting Sites New Zealand » JackpotCity Casino Review

Jackpot City Casino Reviews for New Zealand 2024

Is Jackpot City Casino Reliable?

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JackpotCity Casino
Rating follows
  • Over 450 quality casino games
  • Fully licensed gaming site
  • Welcome bonus worth up to $1,600
JackpotCity Casino Bonus
T&Cs apply, 21+
User Reviews

We’re proud to present our Jackpot City Casino reviews that can help you discover what this gaming site is all about.

Jackpot City Casino was launched in 1998, and the Malta-based company features a large collection of casino games from some of the biggest names in the business. But many gamers are still asking if Jackpot City Casino is reliable. We’re going to give you our Jackpot City Casino ratings for everything from the site’s licensing to their payment methods to their casino games and bonus offers. Read on to know whether you can trust this site with your money.

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Jackpot City Strengths and Weaknesses
  • Over 450 quality casino games
  • Fully licensed gaming site
  • Welcome bonus worth up to $1,600
  • 24/7 customer support available
  • Over 20 years of gaming experience
Payment Methods
MGA - Malta Gaming Authority
1 – 3 Days
Baytree Interactive Ltd
Available Languages
Customer Support
Live Chat, Phone, Email Support
Verified by
Software Providers
Slingshot Studios
Crazy Tooth Studio
Number of Slots
Overall Rating
Rating follows
  • Bonus Offers & Free Bets
  • Usability, Look & Feel
  • Mobile App
  • Payment Methods
  • Customer Service
  • Licence & Security
  • Rewards & Loyalty Program
No review posted yet.
User Rating
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Last Updated on 17/05/2024
Fact checked by: Cora Williams

Bonus Offers

Many Jackpot City Casino reviews have noted that this brand are famous for their competitive welcome bonus offers. This is definitely true as all Jackpot City Casino New Zealand customers can look forward to getting a bonus worth up to $1,600 just by creating a new account and making some deposits here.

But in order to deliver some fair Jackpot City Casino ratings, we’ll have to take a closer look at the small print of this deal. The bonus is actually made up of four matched deposit deals. These will match your first four deposits at Jackpot City Casino New Zealand by 100% up to $400.

After you’ve created your Jackpot City Casino account, you get seven days to opt-in to the welcome bonus, and you’ll need to deposit at least $10 to get the first 100% deposit match deal. You won’t need to enter a Jackpot City Casino bonus code.

But is Jackpot City Casino reliable when it comes to giving you easy ways to clear your bonus? You should know that you can only withdraw your bonus winnings after you meet the brand’s wagering requirements. This means that you have to bet the value of your bonus at least 50 times before you can make a successful withdrawal.

It’s important to remember that not all casino games contribute the same amount towards the wagering conditions. Most slots, keno and scratchcard games will contribute 100%, but some poker and most blackjack games only contribute 8%, while baccarat games won’t contribute anything. You’ll also be limited to bets of no more than $8 when clearing your bonus. You get just two months to fulfil the wagering conditions or your bonus will be declared void.

Usability, Look & Feel

We found the Jackpot City Casino site to be nicely designed and easy to use. Despite this, we felt that the casino website looked a little outdated compared to some of the rival gaming sites. While there was nothing wrong with the loading times for Jackpot City Casino, it did feel like the site hadn’t had a facelift since the brand started operations back in 1998.

In addition to this, we found some of the navigation around the Jackpot City Casino site a little troublesome. Sometimes when we wanted to find out more information about a particular bonus or gaming type, we were just sent back to the main page along with a request that we log in which was something that we’d already done.

Despite this, most other things about the Jackpot City Casino site were perfectly adequate. In terms of finding your preferred gaming option there were handy navigation bars, and the site had all of the useful links you need to do anything from logging in to contacting the brand’s customer service team. So while the Jackpot City Casino site could do with a revamp, they have managed to get the basics right.


Most Jackpot City Casino reviews tend to focus on how the site works for desktop and laptop computers. But is Jackpot City Casino secure and usable on a mobile device? We tried using this online casino on a couple of tablets and smartphones and found that it offered us a flawless way to play a massive amount of pokies and table games.

You won’t have to download any Jackpot City Casino apps to get straight into the mobile gaming action. Just use the browser on your mobile device and you can enjoy playing a wide selection of no-download games that are perfectly optimised for gaming on the go.

While some gamers might prefer to download an app, Jackpot City Casino seem to favour an instant-play option. This is good news as it doesn’t exclude those gamers with Windows or BlackBerry devices. All of which shows that your choice of gaming platform shouldn’t stop you enjoying all that Jackpot City Casino have to offer.


Many Jackpot City Casino reviews have noted that this gaming site accepts New Zealand dollars. But is Jackpot City Casino reliable when it comes to offering you safe ways to make deposits and withdrawals?

We found that the brand offer a huge amount of payment methods on their website. While this might boost the Jackpot City Casino ratings, it’s worth noting that not all of these payment options might be open to New Zealand customers.

However you should be able to make instant deposits with Visa and MasterCard, plus you will always have the option of making card withdrawals in a safe and efficient manner.

Jackpot City Casino also gives you the option of using ewallets like Neteller, PayPal  and Skrill for lighting-fast deposit and withdrawals. Plus there’s also the option of using the Paysafecard prepaid card for convenient and safe deposits. Just be sure to contact the Jackpot City Casino customer service team to double-check that you can use these payment methods in New Zealand.

Jackpot City Casino doesn’t state what the minimum amount you can make withdrawals and deposits from are. Plus the brand fails to indicate how long it takes to get your winnings, but it’s safe to say that ewallets usually offer the fastest payouts.

Customer Service

While the Jackpot City Casino site looks pretty easy to use, there always comes a time where you might need to get some help with your casino gaming. Thankfully, the Jackpot City Casino customer team are waiting to hear from you 24/7. This means that you can always get assistance with anything from verifying your account to making your first withdrawal.

You can access the Jackpot City Casino customer support team by using the handy live chat service. There is also the option of sending an email via the dedicated email address. Unfortunately there is no telephone support hotline which might limit the Jackpot City Casino ratings for customer service a little.

We should also mention the fact that Jackpot City Casino also include a reasonably helpful FAQ section. This attempts to answer the most common customer queries regarding things like making deposits, setting up an account and so on. All of which helps to deliver some decent Jackpot City Casino ratings for customer support.

License & Security

Most Jackpot City Casino reviews have noted that this brand have been around for over two decades. But is Jackpot City Casino secure enough to cope with the online security threats that exist on the internet at the moment?

The brand’s security and privacy page states that Jackpot City Casino uses firewall systems and encrypted communications to keep your personal data safe, and they only facilitate the safest online payment methods.

But is Jackpot City Casino reliable when it comes to legal casino gaming? The brand are fully licensed and regulated by the Malta Gaming Authority. This means that it’s legal to bet here from New Zealand, plus it means that the casino site has passed all of the necessary tests to show that they offer a fair and safe gaming service.

Just so you know, all of the games that are based on a random number generator have been checked for fairness be eCOGRA. This means that you can be sure of getting unbiased results from all of the slots and table games. So is Jackpot City Casino secure and fair? All of evidence points to a positive conclusion.

MGA - Malta Gaming Authority


Malta Gaming Authority


Headquarters / Regulated Since

MT / 2001-01


Curaçao eGaming


Headquarters / Regulated Since



Gibraltar Regulatory Authority


Headquarters / Regulated Since

GI / 2000-10

Rewards & Loyalty Program

Although the Jackpot City Casino welcome bonus should keep you going for a while, there’s plenty more great special offers to pick and choose from at this online casino site. If you take the time to look under the Promotions tab, you’ll find everything from daily giveaways to generous VIP schemes.

Signing up to Jackpot City Casino gives you access to all of their daily, weekly and monthly gaming promotions. By playing in conjunction with these special offers you could be open to getting rewards that range from cash and free slots spins to five-star cruises and glamorous holidays in the sun.

But it doesn’t stop there, as the Jackpot City Casino site will give you plenty of matched deposits. These appear both midweek and on the weekends, and they give you bigger bonuses depending on how much you play. You’ll get alerts via email and the Jackpot City Casino site should also let you know when a decent bonus match could be on its way.

It’s also important to remember that as soon as you sign up to Jackpot City Casino, you’ll be entered in the brand’s loyalty rewards scheme. This means that for each real money bet you take, you will earn loyalty points. These points can be exchanged for bonus credits that can significantly boost how much you wager with.

Once you’ve spent enough time on the Jackpot City Casino site, you may find that you get invited to the VIP program. This gives you even better offers than the standard bonuses, and you’ll get rewarded with anything from free spins and bet credits to exclusive promotions as well as 24/7 personal assistance from the brand’s VIP hosts.


Jackpot City Casino’s games come from some of the biggest casino gaming developers in the business so that you can be sure of fair and unbiased results.

The brand’s slots and table games are created by Microgaming who have over two decades’ experience in providing quality casino games. Plus the Jackpot City Casino live casino is powered by Evolution Gaming who have a great track record for their realistic simulations of real-life table gaming tournaments.

You should know that there are regular audits of all of the random number generated casino games on the Jackpot City Casino site. The fact that there is a certificate of fairness by eCOGRA means that you’ll always be given honest and transparent results.

Plus Jackpot City Casino have even taken the commendable step of including a return-to-player guide on their website so that you can see which of their casino games offers the best likelihood of getting a payout.

Game portfolio

You won’t be short of casino gaming entertainment when you come to Jackpot City Casino. New Zealand’s gamers get to play over 450 casino games that feature all of the pokies and table games that you could wish for.

In our Jackpot City Casino reviews we found a massive variety of pokies games from acclaimed casino gaming developers such as Microgaming. Expect to play some of the biggest slot gaming hits here like Immortal Romance, Thunderstruck II, Doctor Love, Adventure Palace, Agent Jane Blonde, Tomb Raider, Burning Desire and Break Da Bank Again.

There will also be good Jackpot City Casino ratings for progressive jackpot slots. Titles like Jackpot Deuces, Fruit Fiesta, CyberStud and Cash Splash should be able to provide you with some massive jackpots should luck run your way.

You’ll find a healthy amount of table games at Jackpot City Casino New Zealand. There’s plenty of blackjack variants like Atlantic City Blackjack and European Blackjack, plus roulette fans will be able to enjoy variants like European Roulette Gold Series, American Roulette, French Roulette and much more.Plus with a good amount of poker options, along with sic bo, baccarat, bingo and keno, we’ll have to award some positive Jackpot City Casino ratings for their betting offer.

Live Casino

Live casinos are an essential part of all decent online casino sites. This is because there’s nothing like playing against other gamers and a real-life dealer to make online gaming so much more exciting.

Jackpot City Casino won’t let you down here as they offer a great collection of live casino games courtesy of Evolution Gaming. This means that you can enjoy a wide variety of live dealer games in a immersive simulation of a real casino environment.

Top live casino options at Jackpot City Casino include blackjack, roulette, casino hold’em, baccarat, three card poker, Caribbean stud poker, lightning roulette, double ball roulette and super sic bo.

Don’t forget to try some of the live casino innovations like Money Wheel, Football Studio, Monopoly Live, Deal Or No Deal, and Dragon Tiger. All of which offer you a superior live casino gaming experience.

Product Conclusion

Make no mistake, the Jackpot City Casino website interface could really do with some work to better its loading times and appeal. Aside from the aesthetic, the site provides a quality casino section for its users, namely with its diverse game portfolio and live casino. As such, it is worth checking this operator out to see if their casino suits your gambling needs.

Jackpot City Casino Review New Zealand FAQ


🤝 Can I trust Jackpot City?

One of the most important things you should be taking into consideration before you commit to registering with any gambling website is whether or not the operator can be trusted. Do they have a valid gambling license? What sort of security measures are in place on their website so as to ensure your online safety? If you want answers to those kinds of questions, then check out our Jackpot City Casino review, New Zealand! We take a proper look at what licenses and security the operator has in place so that we can answer the question ‘Can I trust Jackpot City’ honestly. 

⏰ How long does it take to withdraw money from Jackpot City?

The answer to this question mainly depends on what sort of payment method you’re using to withdraw money from Jackpot City with. Withdrawing with some payment methods can mean your money taking days to reach your account, whilst withdrawing via other payment methods could see your money arriving in your account instantaneously. If you check out the payments section of our Jackpot City Casino review, you’ll find out how long your withdrawals are expected to take depending on which payment method you use.

🤔 Is Jackpot City legal?

Every gambling operator out there, no matter what, has to own a legitimate gambling licence. If they don’t, they could be breaking the law. Before signing up for a gambling site that you’re not familiar with, it’s always a good idea to do a bit of research and find out whether or not the operator owns a legitimate gambling licence. If you don’t know where to look, our Jackpot City review can help out. We’ve done all the research  for you when it comes to finding out whether or not Jackpot City is legal!

🎁 How does the Jackpot City bonus work?

Which bonus are you asking about? Jackpot City has many bonuses, and they all work in different ways. There are welcome bonuses, free spins, and daily deals, all of which you can take advantage of when you register with the Jackpot City website. In our review of Jackpot City, we take a look at some of the numerous bonuses and promotions available, and what steps you need to take to claim them! 

🕹️ What casino games are there at Jackpot City Casino?

With more than 400 casino games to choose from, you’re undoubtedly going to find a game that tickles your fancy at Jackpot City Casino New Zealand. The 400+ games are spread across a range of game categories, including slots, video poker, and table games, such as roulette, blackjack, and more. Not only does our Jackpot City casino review New Zealand take a look at what game titles are available on the operator’s site, but it also takes into consideration which software developers created the games and how smoothly they run too! No stone is left unturned when it comes to the casino games on Jackpot City casino thanks to our review here at Wetten! 

Overall Conclusion

Jackpot City Casino put on a pretty good casino gaming service that is packed with all of the gaming types you could wish for. There’s hundreds of pokies and table games here, and it’s nice to see that these were developed by top brands like Microgaming and Evolution Gaming. The brand’s welcome bonus was pretty generous and they appear to have plenty more promotions and rewards schemes waiting from you.

While the Jackpot City Casino site does look a little outdated, it’s important to remember that all of its licensing is in place to make it legal to wager here from New Zealand. So for a solid and satisfying way to play online casino games, give Jackpot City Casino a try.

User Reviews for JackpotCity Casino

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JackpotCity Casino
Rating follows
  • Over 450 quality casino games
  • Fully licensed gaming site
  • Welcome bonus worth up to $1,600
JackpotCity Casino Bonus
T&Cs apply, 21+
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