Playigo Casino Reviews New Zealand 2024

Playigo Casino New Zealand offers a welcome bonus package that accumulates over four instalments with the maximum total bonus money you can receive being $600. The instalments are as follows:

• 1st Deposit: 100% match bonus from a minimum of $20 to a maximum of $100.
• 2nd Deposit: 100% match bonus from $20 to $100.
• 3rd Deposit: 50% bonus from $20 to $200 – meaning you need to deposit $400 to get the maximum bonus.
• 4th Deposit offer: 25% bonus from $20 to $200 – meaning you need to deposit $800 to get the maximum bonus.

As you can see, to get the full $600 in bonus money, you’d have to deposit as much as $1400. Also, the wagering requirements are 40x the deposit plus bonus, so both your initial deposit and any winnings earned will remain as bonus money and may not be withdrawn until you’ve wagered $8000 – which you must do within 30 days of claiming the bonus. Another restriction is the maximum winnings limit for each separate deposit bonus, which is set at $1,000.

If you are looking to take advantage of all or part of this welcome bonus package, make sure you opt-in to the 1st deposit offer within 7 days from registration by clicking “Activate Bonus” when logged in.

Our Playigo Casino reviews consider this welcome bonus to be average. This is because on the surface the offer looks very useful, giving the possibility of a rather high bonus amount to get you started; but the relatively high wagering requirements mean that it is very difficult to actually take full advantage of the full bonus amount advertised. Although wagering requirements on other sites can go as high as 70x, the majority are much lower than what Playigo Casino has to offer. Therefore our Playigo Casino ratings must reflect this.

Be sure to check our dedicated review on the best casino sign up offers in New Zealand.

Our Playigo Casino reviews found the desktop website to be both aesthetically pleasing – using a simple but colourful design that matches their vibrant logo – and relatively easy to navigate around. The games are organised into types with the headings ‘Popular’, ‘New Games’, ‘All’, ‘Slots’, ‘Table Games’, ‘Live Casino’, ‘Jackpots’ & ‘Favourites’. There is also a search bar and an option to filter the games by provider.

However, there is no navigation bar on the top of each page, so you may find it a little more difficult than it should be to find essential user information, like FAQs or terms and conditions. Plus you won’t be able to find any information on payment methods unless you create an account.

In terms of mobile accessibility, Playigo Casino has been optimised so that you can access the site via the web page in your mobile browser; there is no need to download an app. All of the same functions are available via your Android or iOS device, and although the mobile version doesn’t have quite as many gaming options, there are still over 1000 games to choose from. If anything, your gaming experience is likely to feel slightly more streamlined on your mobile.

Overall we’ve decided to give above-average Playigo Casino ratings in these Playigo Casino reviews, as both the desktop and mobile versions of the site are very impressive; but there is still a little work on the usability which no doubt this young operator will learn through experience.

These Playigo Casino reviews found that there are an average number of payment options available. Unfortunately, the only currencies currently accepted are Euros and Canadian Dollars, with a number of the payment methods (iDebit, InstaDebit and Interac) only accepting the latter. These options are obviously not ideal for customers playing at Playigo Casino New Zealand.

Also, you can make deposits but not withdrawals using PaySafeCard, which further limits the number of convenient payment options available to just a handful. These are Visa, Mastercard, Skrill, Neteller, ecoPayz and Trustly. The minimum deposit is generally $10; the minimum withdrawal is $20. Withdrawal times take up to 5 business days, but eWallets can be a little quicker – usually within 72 hours.

There are maximum withdrawal limits: $3000 per day; $10,000 per week; and $30,000 per month. Although relatively high compared to the maximum withdrawal limits of some of Playigo Casino’s competitors, high rollers will find these restrictions far from ideal. Also, you must keep in mind that this online gaming site enforces a 1x deposit turnover requirement – in other words, if you make a minimum deposit of $10, you must place $10 worth of bets before being able to withdraw the initial amount; otherwise, you will be subject to a 15% withdrawal fee.

With all of this in mind, our Playigo Casino reviews must consider this aspect below-average. The number of payment options available and withdrawal times aren’t the best, while the maximum withdrawal limits and deposit turnover requirement, though unlikely to hinder the average customer’s betting experience, still aren’t positive features in objective terms. The biggest downside here is that New Zealand Dollars are currently not an accepted currency, so our Playigo Casino ratings must take that into account.

Payment Provider	Safety
	high
	high
	high
	high
	high
	high
	high

It is our suggestion in these Playigo Casino reviews that you should always take a look at a website’s FAQ page before contacting their customer support. Playigo Casino has an extensive FAQ section containing around 50 frequently asked questions over three sections – ‘Troubleshooting’, ‘Payments’ and ‘Game Play’. Unfortunately, this FAQ section doesn’t have the best layout, making it overly difficult to find exactly what you’re looking for.

If you are unable to find the answer to your query on the site’s FAQ page, or if you’d simply prefer to speak to a trained representative, you will find two customer support options available to you at Playigo Casino New Zealand: a live chat function and an email address. (There is also a 24/7 phone support number, but this is situated in Canada and so not very useful to New Zealand residents.) The live chat feature is available 24/7, and you can reach this easily by clicking the ‘Help Online’ button situated on the right of every page (unless you’re playing one of the games). You can expect a response via email within 24 hours, though usually much sooner.

And now in our Playigo Casino reviews we will discuss the question that everyone should ask themselves before trusting an online gaming website that they haven’t used before, especially one so new to the industry: ‘Is Playigo Casino secure?’

Playigo Casino, operated by Cyberplay Management Limited, launched earlier this year and is licensed and regulated by the Malta Gaming Authority (MGA). An online gaming site that holds such a license is usually believed to be beyond reproach, with little to no risk of any malfeasance taking place. This is because the Malta Gaming Authority is renowned worldwide as one of the ‘Big 4’ (along with the UK, Alderney and Gibraltar) when it comes to regulatory rules and licensing standards. Furthermore, Playigo Casino uses the latest SSL data encryption and the site states that players’ funds are held in a separate account with SATA bank in order to ensure that the funds are separate from the operator’s company accounts and have an extra layer of security.

However, one issue is that ThePOGG.com – which acts as an independent accredited Alternative Dispute Resolution (ADR) service – has labelled the operator as ‘Not Recommended’ due to a lack of responsiveness to player complaints from Cyberplay Management Limited in the past.

Obviously it is hard to commit to a definite conclusion on whether such a new operator is reliable and secure, but being licensed by MGA is a good sign of a reputable online betting site. Therefore these Playigo Casino reviews are confident in giving high Playigo Casino ratings for this aspect of Playigo Casino until proven otherwise.

Authority

Malta Gaming Authority

Website

mga.org.mt

Headquarters / Regulated Since

MT / 2001-01

Authority

Curaçao eGaming

Website

curacao-egaming.com

Headquarters / Regulated Since

CW

Authority

Gibraltar Regulatory Authority

Website

gra.gi

Headquarters / Regulated Since

GI / 2000-10

Other than the four-part welcome bonus package mentioned earlier in these Playigo Casino reviews, there are currently no other bonus offers available at all on this online gaming site. This means that you simply won’t be able to find any of your favourite ongoing incentives that other operators offer, such as rewards programs, tournaments, free spins or non-wagering bonuses like 10% cashback on net losses.

This is because Playigo Casino, being so new to the iGaming industry, has opted to focus solely on building their customer base in the short-term by offering an enticing welcome bonus. No doubt there will be ongoing incentives including a loyalty program in the future, once the operator has a more established existing customer base.

Regardless, our Playigo Casino reviews must give the lowest possible Playigo Casino reviews, as lacking not just a rewards program but any ongoing incentives for existing customers is a huge weakness for any online betting website, no matter how experienced.

If you’re hoping to find an operator that offers more incentives to existing customers, you may find our online casino reviews New Zealand useful; or if you specifically prefer free spin bonuses, take a look at our review about online casino free spins in New Zealand.