QueenVegas Reviews New Zealand 2024

Speaking of first impressions, we can’t help but notice that QueenVegas New Zealand is offering 100% up to 100 free spins on the first deposit. Before we get into that, do note that the terms and conditions of promotions are often written with another currency as an example. Because we don’t want to make any assumptions regarding the exchange, that is also how they’ll appear here for the sake of accuracy.

We will also mention if any promotions state that they specifically prohibit New Zealand players. These kinds of issues are actually the reason we have an online betting guide for New Zealand players, if you care to check that out.

One more thing before we go on, we will cover all key terms and conditions present here but they are subject to change at the discretion of the operator. Therefore, we always advise you to check them out for yourself.

QueenVegas promotional offering

Ok, onto that juicy looking welcome bonus. The title here may be confusing so allow us to clarify: you deposit a minimum of €10 and for each Euro you deposit, you get a spin worth that amount up to 100 Mega Spins. The wagering requirement is 60x, which is typical for many spin-based bonuses.

The maximum bet is 10% of the Mega Spin winning amount or €5. For this type of bonus, this is pretty good but a lot of people like matching deposits and will be disappointed that is not the case here. That said, we do appreciate the effort to be among the best free spins for New Zealand players. We understand this offer may seem complicated, so do check out our extensive QueenVegas bonus review.

There are other offers to scratch that promotional itch too. In fact, there are different promotions each and every day, with QueenVegas clearly competing to be among the best casino offers New Zealand has to offer. Unfortunately, because these change daily, we can’t give you a rundown of the terms of a typical example to help us with our QueenVegas ratings. We can say though that they have a good reputation. However, we don’t have the information needed to provide anything conclusive for this side of our QueenVegas review.

We talked earlier about how impressed we were by QueenVegas New Zealand when it came to standing out and we think aesthetically, there is little doubt about that. Of course, we are well aware, in this part of our QueenVegas review that whether something looks good or not is a subjective thing. Still, there’s little doubt that the faded pink here not only suits the theme, but also makes QueenVegas look distinct in a market where that is seriously important.

We also think that their chosen style will have a lot of fans but of course, it is up to you to decide whether you like it or not. Because it’s a subjective matter, we don’t usually give bookmakers much credit for looks when considering our QueenVegas ratings, but we will give it a small plus here for originality.

Moving onto the useability and feel of the site and we have to say we are very impressed. One of the benefits QueenVegas New Zealand has in being a casino exclusive site is that they have plenty more room to cleverly and intuitively structure their site and they utilise this to the fullest, providing a smooth, seamless experience.

This is all helped by the fact that technically speaking, the site is very good too, without any hiccups or slowdown from our end. We can’t say necessarily that this will be everybody’s experience, but we’ve not seen anything to suggest otherwise.

We want to outline a couple of things before we get into this part of our QueenVegas review. They state that the availability of the payment methods depends on your country but don’t they provide any more specifics beyond that. We would assume that typical restrictions apply and do not have any information to suggest otherwise. If you are unsure about a specific example though, you can contact customer service.

In any case, we will list all payment methods currently available for the sake of clarity. The options listed include Visa, Mastercard, Yandex Money, Skrill, Moneybookers, Neteller, WebMoney, Paysafecard, Sofort Direct, Zimpler, Boleto Bancario, Euteller, Multibanco, E-Payment standard, Teleingreso, Nordea, LottoMaticard, Giropay, DineroMail, Eco, ToditoCash and Trustly Bank Transfer.

In terms of the quality of the information given, this is a tough one for our QueenVegas ratings. They have a lot of information on some things – including technical support numbers for some and exactly how to utilise them in other cases, which is far beyond what most casinos provide – but fail to provide information about the basics like fees, transaction times and so forth.

These are once again, believed to be typical, so it just appears to be an oversight, but it’s such a shame that what could have been perfect QueenVegas ratings are slightly let down by something that could have been solved with a simple table.

Payment Provider	Deposit min/max	Withdrawal min/max	Fees	Deposit time	Withdrawal time	Safety
				instant		high
	10 - 1000€	20 - 5000€		instant	1 - 3 days	high
	9 - 1000€	20 - 5000€	Deposit 5%	instant	1 - 2 days	high
	10 - 1000€	20 - 5000€	Deposit 3.5%	instant	1 days	high
	10 - 1000€	20 - 5000€	Deposit 5%	instant	1 days	high
	10 - 1000€	20 - 5000€	Deposit 3.5%	instant	1 - 2 days	high
	10 - 1000€	20 - 5000€		instant	1 - 2 days	high
	10 - 1000€		Deposit 2%	instant		high
	10 - 1000€		Deposit 3.5%	instant		high
	10 - 1000€	20 - 5000€		instant	1 - 2 days	high
	10 - 1000€			instant		high
		30 - 5000€			3 - 5 days	very high

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We will begin this part of our QueenVegas review by looking at the FAQ section, which is – alongside any other informative parts of the site – part and parcel of the customer service experience.

All in all, it’s pretty decent. It doesn’t make the same mistakes we saw from the payments sections by missing out some key information. They provide information on how your personal details are kept, what to do if you forget your password, and all that important stuff. In this part of our QueenVegas ratings, we’d basically consider it a very solid, helpful effort.

In terms of customer service options though, there only appears to be one and that is email. Don’t worry too much though, the service here is speedy and helpful enough to be almost as good as an around the clock live chat option – so much so that we’re hoping they offer that sometime in the near future. We sent a message, got a receipt via email and received a very extensive and helpful response not all that long later. Essentially, the execution is much better than it initially sounds, especially as it is available 24/7.

There was one piece of information missing from this part of the QueenVegas New Zealand site though and that is the available languages. We know there are several options: we just can’t find a clear list. It’s another small, rather silly and easily fixable mistake there. So, it’s not perfect, but we’d say it’s still pretty good and better in execution than in theory.

One thing that QueenVegas New Zealand does do a great job of making clear is its security and licensing credentials. And this is vital because there is nothing more important in this QueenVegas review than ensuring that the answers to questions like “is Queen Vegas secure?” and “is Queen Vegas reliable?” is a resounding yes.

They operate on a license granted by the UK Gambling Commission, which is available to view from the homepage, alongside one issued by the Malta Gaming Authority, which is most relevant for New Zealand readers. Encryption is utilised to keep your data safe. They also utilise a random number generator to ensure that all games are fair and random.

On top of that, there’s a privacy policy that is extensive, responsible, and has been updated recently, showing how high a priority it is. They even have information about how their employees undergo training in this regard.

There’s also a great deal of information on responsible gaming, including how you can utilise cooling-off periods, temporary suspensions, deposit limits and more. They even have advice on how to prevent underage people from using the site, and of course, account verification is also vital here (bills, and proof of ID for instance, are required for registration).

Before in our QueenVegas review, we pointed out when things were missing but here, they are exceptionally extensive and deserve a lot of praise not just for what they do to ensure users are safe and secure, but for how well they have explained everything.

Authority

Malta Gaming Authority

Website

mga.org.mt

Headquarters / Regulated Since

MT / 2001-01

Authority

Curaçao eGaming

Website

curacao-egaming.com

Headquarters / Regulated Since

CW

Authority

Gibraltar Regulatory Authority

Website

gra.gi

Headquarters / Regulated Since

GI / 2000-10

Alongside daily promotions is the QueenVegas VIP club. The way this works is that you get a point for wagering a certain amount on different games; 20 on slots and 60 on Casino Hold’Em, for instance. These points can get you to different levels, which provide level up bonuses, special monthly bonus offers, higher deposit limits, faster payouts, special promotions, birthday bonuses and more.

To get from Bronze to Silver, for example, you will need to collect over 401 points, so that would be over €800 spent on slots. We know that sounds like a lot but you have to remember that these programs are aimed at high rollers, so they won’t be for everyone. Their inclusion here can only benefit those who do wish to make use of it.