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Best Betting Sites New Zealand » Queen Vegas Casino Review

QueenVegas Reviews New Zealand 2024

Is QueenVegas Reliable For Casino?

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Queen Vegas Casino
Rating follows
  • One of the best Live Casinos
  • Reliable customer service
  • Terrific software quality
Queen Vegas Casino Bonus
T&Cs apply, 21+
User Reviews

We don’t think we’ve ever seen an operator quite like QueenVegas New Zealand in terms of style and ambience. We’re going to go into more detail on the design later in this review.

But right now, we would like to say that we always think any candidate for best bookmaker in New Zealand needs to stand out. This means that our QueenVegas ratings don’t just need to be good, they need to be great. To achieve that, it will need great customer service, promotions, game variety and much more. Join us to see if Queen Vegas is good enough.

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QueenVegas Strengths and Weaknesses
  • An amazing live casino
  • Terrific software quality
  • Variety to match the very best
  • Well executed customer service
  • It could explain itself better in places
Payment Methods
MGA - Malta Gaming Authority
1 – 5 Days
Skill on Net Ltd
Available Languages
Customer Support
Email Support
+357 25279200
Verified by
Software Providers
Cozy Games
Number of Slots
Overall Rating
Rating follows
  • Bonus Offers & Free Bets
  • Usability, Look & Feel
  • Mobile App
  • Payment Methods
  • Customer Service
  • Licence & Security
  • Rewards & Loyalty Program
No review posted yet.
User Rating
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Last Updated on 12/05/2024
Fact checked by: Cora Williams

Bonus Offers & Free Bets

Speaking of first impressions, we can’t help but notice that QueenVegas New Zealand is offering 100% up to 100 free spins on the first deposit. Before we get into that, do note that the terms and conditions of promotions are often written with another currency as an example. Because we don’t want to make any assumptions regarding the exchange, that is also how they’ll appear here for the sake of accuracy.

We will also mention if any promotions state that they specifically prohibit New Zealand players. These kinds of issues are actually the reason we have an online betting guide for New Zealand players, if you care to check that out.

One more thing before we go on, we will cover all key terms and conditions present here but they are subject to change at the discretion of the operator. Therefore, we always advise you to check them out for yourself.

QueenVegas promotional offering

Ok, onto that juicy looking welcome bonus. The title here may be confusing so allow us to clarify: you deposit a minimum of €10 and for each Euro you deposit, you get a spin worth that amount up to 100 Mega Spins. The wagering requirement is 60x, which is typical for many spin-based bonuses.

The maximum bet is 10% of the Mega Spin winning amount or €5. For this type of bonus, this is pretty good but a lot of people like matching deposits and will be disappointed that is not the case here. That said, we do appreciate the effort to be among the best free spins for New Zealand players. We understand this offer may seem complicated, so do check out our extensive QueenVegas bonus review.

There are other offers to scratch that promotional itch too. In fact, there are different promotions each and every day, with QueenVegas clearly competing to be among the best casino offers New Zealand has to offer. Unfortunately, because these change daily, we can’t give you a rundown of the terms of a typical example to help us with our QueenVegas ratings. We can say though that they have a good reputation. However, we don’t have the information needed to provide anything conclusive for this side of our QueenVegas review.

Usability, Look & Feel

We talked earlier about how impressed we were by QueenVegas New Zealand when it came to standing out and we think aesthetically, there is little doubt about that. Of course, we are well aware, in this part of our QueenVegas review that whether something looks good or not is a subjective thing. Still, there’s little doubt that the faded pink here not only suits the theme, but also makes QueenVegas look distinct in a market where that is seriously important.

We also think that their chosen style will have a lot of fans but of course, it is up to you to decide whether you like it or not. Because it’s a subjective matter, we don’t usually give bookmakers much credit for looks when considering our QueenVegas ratings, but we will give it a small plus here for originality.

Moving onto the useability and feel of the site and we have to say we are very impressed. One of the benefits QueenVegas New Zealand has in being a casino exclusive site is that they have plenty more room to cleverly and intuitively structure their site and they utilise this to the fullest, providing a smooth, seamless experience.

This is all helped by the fact that technically speaking, the site is very good too, without any hiccups or slowdown from our end. We can’t say necessarily that this will be everybody’s experience, but we’ve not seen anything to suggest otherwise.


We want to outline a couple of things before we get into this part of our QueenVegas review. They state that the availability of the payment methods depends on your country but don’t they provide any more specifics beyond that. We would assume that typical restrictions apply and do not have any information to suggest otherwise. If you are unsure about a specific example though, you can contact customer service.

In any case, we will list all payment methods currently available for the sake of clarity. The options listed include Visa, Mastercard, Yandex Money, Skrill, Moneybookers, Neteller, WebMoney, Paysafecard, Sofort Direct, Zimpler, Boleto Bancario, Euteller, Multibanco, E-Payment standard, Teleingreso, Nordea, LottoMaticard, Giropay, DineroMail, Eco, ToditoCash and Trustly Bank Transfer.

In terms of the quality of the information given, this is a tough one for our QueenVegas ratings. They have a lot of information on some things – including technical support numbers for some and exactly how to utilise them in other cases, which is far beyond what most casinos provide – but fail to provide information about the basics like fees, transaction times and so forth.

These are once again, believed to be typical, so it just appears to be an oversight, but it’s such a shame that what could have been perfect QueenVegas ratings are slightly let down by something that could have been solved with a simple table.

Customer Service

We will begin this part of our QueenVegas review by looking at the FAQ section, which is – alongside any other informative parts of the site – part and parcel of the customer service experience.

All in all, it’s pretty decent. It doesn’t make the same mistakes we saw from the payments sections by missing out some key information. They provide information on how your personal details are kept, what to do if you forget your password, and all that important stuff. In this part of our QueenVegas ratings, we’d basically consider it a very solid, helpful effort.

In terms of customer service options though, there only appears to be one and that is email. Don’t worry too much though, the service here is speedy and helpful enough to be almost as good as an around the clock live chat option – so much so that we’re hoping they offer that sometime in the near future. We sent a message, got a receipt via email and received a very extensive and helpful response not all that long later. Essentially, the execution is much better than it initially sounds, especially as it is available 24/7.

There was one piece of information missing from this part of the QueenVegas New Zealand site though and that is the available languages. We know there are several options: we just can’t find a clear list. It’s another small, rather silly and easily fixable mistake there. So, it’s not perfect, but we’d say it’s still pretty good and better in execution than in theory.

License & Security

One thing that QueenVegas New Zealand does do a great job of making clear is its security and licensing credentials. And this is vital because there is nothing more important in this QueenVegas review than ensuring that the answers to questions like “is Queen Vegas secure?” and “is Queen Vegas reliable?” is a resounding yes.

They operate on a license granted by the UK Gambling Commission, which is available to view from the homepage, alongside one issued by the Malta Gaming Authority, which is most relevant for New Zealand readers. Encryption is utilised to keep your data safe. They also utilise a random number generator to ensure that all games are fair and random.

On top of that, there’s a privacy policy that is extensive, responsible, and has been updated recently, showing how high a priority it is. They even have information about how their employees undergo training in this regard.

There’s also a great deal of information on responsible gaming, including how you can utilise cooling-off periods, temporary suspensions, deposit limits and more. They even have advice on how to prevent underage people from using the site, and of course, account verification is also vital here (bills, and proof of ID for instance, are required for registration).

Before in our QueenVegas review, we pointed out when things were missing but here, they are exceptionally extensive and deserve a lot of praise not just for what they do to ensure users are safe and secure, but for how well they have explained everything.

MGA - Malta Gaming Authority


Malta Gaming Authority


Headquarters / Regulated Since

MT / 2001-01


Curaçao eGaming


Headquarters / Regulated Since



Gibraltar Regulatory Authority


Headquarters / Regulated Since

GI / 2000-10

Rewards & Loyalty Program

Alongside daily promotions is the QueenVegas VIP club. The way this works is that you get a point for wagering a certain amount on different games; 20 on slots and 60 on Casino Hold’Em, for instance. These points can get you to different levels, which provide level up bonuses, special monthly bonus offers, higher deposit limits, faster payouts, special promotions, birthday bonuses and more.

To get from Bronze to Silver, for example, you will need to collect over 401 points, so that would be over €800 spent on slots. We know that sounds like a lot but you have to remember that these programs are aimed at high rollers, so they won’t be for everyone. Their inclusion here can only benefit those who do wish to make use of it.


Here we are only looking to see if QueenVegas New Zealand is a candidate for the best online casino in New Zealand, as opposed to bookmakers more generally. This is an important distinction to make because if we were looking for the latter, then the fact this operator does not have a sportsbook, for instance, would reflect upon it very badly.

However, we understand that the target audience for this operator are people interested in a casino exclusive site. Therefore, this will have no negative effect on our QueenVegas ratings, even though we are very much aware it will be a dealbreaker for some. Of course, this also means that everything is riding on the casino offering and with so many other amazing examples out there, they are going to have to really soar to rise above the competition.


QueenVegas make a pretty big deal out of their use of Merkur Slots Games as a big selling point, and indeed, they are a very respected name with decades in the business. So, this can only be seen as a plus for the operator. They offer beautifully crafted games like Eye of Horus, Ghost Slider, Double Triple Chance and more.

However, they are far from the only software developer available and while we have huge respect for Merkur, it does make us wonder why the spotlight isn’t also shined on other software providers. We suppose it doesn’t really matter in the end: what really affects our QueenVegas ratings is that so many great software developers are here, plying their trade and providing quality and variety, from Play N Go to Evolution Gaming and plenty more inbetween.

Game Portfolio

Great software developers mean little to the user experience if they don’t have the games to back them up. Well, we are happy to say that QueenVegas New Zealand have certainly not phoned anything in when it comes to making the most out of those software connections, with dozens upon dozens of slots, video poker, roulette, card and jackpot games.

Just to give you an example of the quality of variety here, there are well over 50 versions of blackjack alone. We’re astonished people can even think of that many variations of such a simple and classic game, never mind put them all in one place.

The only real downsides are that some people will be disappointed with the lack of a dedicated poker room and we think that a touch more organisation in terms of categorising this massive library would be nice. Other than that, this is pretty flawless.

Live Casino

A whole lot more variety comes from the staggeringly huge live casino at QueenVegas. We are sure that many of you in the know are were well aware when we mentioned Evolution Gaming’s name that you were in for a quality live experience. However, we doubt that you really realised the sheer magnitude of what is on offer here.

Not only are there all the favourites here but there’s some left field options too, like Monopoly and Mega Ball to spice things up. It’s a frankly astonishing collection and a near perfect way to end the game section of our QueenVegas review.


Another positive of having so many different games is that QueenVegas can provide betting limits suitable for all budgets. As is always the case with casino sites, the betting limits depend entirely on those individual games.

Generally, most slots would start at a few cents and go up from there, while you’ll get a huge range of limits for table games suitable for those who consider themselves high rollers. Your big names though – especially with slots – have enough leeway to be suitable for any kind of player.

All in all though, you would have to check on the individual title itself, but rest assured, there’s so much here that we can’t imagine anyone feeling let down.

QueenVegas review New Zealand FAQ

✍ What can I learn from reading a QueenVegas review?

A QueenVegas review can tell you what to expect if you decide to visit the casino – something you want to do before considering becoming a member. The hardworking team at reviews each website with an eye on how New Zealanders might be able to use the site – and what they can expect if they did join.

❕ Can I use a Queen Vegas casino bonus?

Many casinos – although not all – have a range of casino bonuses available. These can vary over time, so it is a sensible idea to find out about QueenVegas casino bonus opportunities before joining the site. If you’ve already become a member of this casino, you can still learn about the latest offers by reading our review today at

✔ How can I find a Queen Vegas promo code?

Many casinos have promo codes or bonus codes connected to some of their deals. Other casinos don’t use codes, instead offering other ways for you to claim them. If you want to know more about Queen Vegas and how to look for and claim their promotions, our team looks at the latest deals for those in New Zealand to claim.

✨ Is there a Queen Vegas Casino no deposit bonus?

No deposit bonuses crop up for lots of online casinos. They’re most often used to attract new members. If you have heard of Queen Vegas Casino and you would like to see if you can pick up this type of bonus to begin your membership there, we can help you sort through the current offers to find out whether this bonus is available.

❓ What is the QueenVegas bonus policy?

Each casino bonus comes with terms and conditions that explain how you can use it. As part of our comprehensive site reviews at, we cover the bonus potential for QueenVegas and other similar websites. This is the best way to learn how such a policy might work.


The fact is that QueenVegas is not a perfect online casino. Generally though, most of the issues we’ve encountered during this QueenVegas review are down to some things not being communicated as well as they could have been rather than a lack of quality from the operator. Having promotions available every day, for instance, is a great thing and their banking selection is excellent. These are small issues with quick fixes and the product behind them is a good one.

We don’t want you to take that criticism though as anything other than us being frustrated, because QueenVegas comes so close to perfection. Everywhere else it counts – from game variety to that spectacular live casino, to their speedy customer service and excellent site design – they absolutely knock it out the park.

Are there some areas which can be improved? Sure, but they are completely blown out of the water by everything that is good about this casino. It’s a fantastic choice, and one that is likely to only get better. Our QueenVegas ratings remain excellent despite small improvements that could be made.

User Reviews for Queen Vegas Casino

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Queen Vegas Casino
Rating follows
  • One of the best Live Casinos
  • Reliable customer service
  • Terrific software quality
Queen Vegas Casino Bonus
T&Cs apply, 21+
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