Hollywood Casino Review USA 2025

Everyone loves a bonus or special offer–particularly when signing up for a new betting platform. Of course, most operators will have some sort of welcome offer to entice new members and Hollywood Casino is no exception. In fact, our Hollywood Casino was impressed to find that the platform offers not just one matched deposit bonus but two!

When you sign up for Hollywood Casino, the platform will double the total amount of your first deposit, up to a maximum value of $251. The offer will then be repeated when you make your second deposit, again up to $251. This means that new users can unlock up to $502 in bonus funds to use across Hollywood Casino’s range of slots and table games.

Of course, if you’ve read our Jock MKT review, then you’ll know that such offers come with a few conditions attached. For starters, you need to unlock the bonus funds by meeting the playthrough requirement. This equates to 10 x the bonus amount. So if you claim a $100 bonus, you’ll need to wager $1,000 to receive the full amount.

To claim the offer, all you need to do is add the Hollywood Casino promo code. But don’t panic if you don’t have one–it’s displayed on the website on the promotions page!

Using an online casino should be an enjoyable experience throughout and a well-designed website is absolutely essential for this. For this reason, the overall feel and usability of a website form an important part of our review process and if you’ve read our other articles, such as our Pulsz review, you’ll know we leave no stone unturned when it comes to exploring a new operator’s website.

Hollywood Casino USA has put together a simple but functional website. It has a contrasting white and red color scheme and a simple menu across the top of the main page that gives you access to all the games, features and promotions. The site has more or less dispensed with any fancy graphics or branding and most Hollywood Casino reviews agree that this less-cluttered approach makes the site a breeze to use.

As part of our review, we tried out a few slots and table games and found that they were quick to load, with no errors, lag, or glitches. There is also a handy search function, which makes it easier to actually find the games you are looking for. We’d have liked to see a few more sorting options, but ultimately Hollywood Casino has put together a great website to showcase its games.

There was no Hollywood Casino app available at the time of writing, but our review team found that the website worked flawlessly on mobile devices without becoming cluttered and with no noticeable loss of functionality. As such, the platform is well suited to those who enjoy gaming on the go.

You can actually try out several Hollywood Casino USA slots for free but if you want to start playing with real money then obviously you’re going to need to fund your account. There are several ways you can do this.

Firstly, you can use the VIP preferred method. This is the most convenient and secure way of sending funds directly from your bank account. You’ll need to verify the account first, but this is a one-time process and once completed you can simply send and receive funds at the touch of a button. Alternatively, you can also use your Visa and/or Mastercard to deposit.

If you’d rather avoid using your own bank account, you can use the Play+ pre-pay card or, if you live near a participating retail outlet, you can actually deposit cash over the counter.

When it comes to withdrawals, you have three options: Play+, VIP preferred or check. Hollywood Casino USA promises to process payments within two to three days but there can be additional delays depending on your bank–especially if you are withdrawing via check.

Payment Provider	Deposit time	Withdrawal time	Safety
			low risk
	instant		high
	instant	2 - 3 days	high
	instant	1 - 2 days	high
	instant		high
	instant		high
	instant		high

Online casinos are usually pretty straightforward and even a complete beginner can quickly find their way around. However, there may be times when you need to get in touch with customer service. This could be due to an issue with your account or a simple question that you need answering. Fortunately, Hollywood Casino USA’s customer support team is easy to reach.

As is usually the case, the easiest way to ask a question is via the web chat, which can be accessed by clicking on the tab at the bottom of the page. The support team works seven days a week from 6am to 1am, and generally you’ll be connected in around a minute–of course this can change during busier periods. You also have the option of getting in touch via email. The address is listed on the website or you can simply fill out the web form.

All in all, our Hollywood Casino found the contact options to be more than adequate. It would be nice to have a contact telephone number, but if you’ve read our Prophet Exchange review you’ll already be aware that many platforms are dispensing with this service in favor of web-based communications.

An important consideration for any Hollywood Casino review USA is the platform’s licensing and regulatory credentials. Different states have different rules when it comes to online gambling, so it’s important to be sure that an operator you choose to sign-up for is legally allowed to offer its services in your state.

Hollywood Casino is a subsidiary of Penn National Gaming and is fully licensed and authorized by the Pennsylvania Gaming Control Board. This means that the operator has met the stringent requirements to offer online betting services in the state and users can rest assured that everything going on at Hollywood Casino is completely legit.

Users will also be pleased to hear that Hollywood Casino has taken the necessary precautions when it comes to account security too. Each account is subject to rigorous KYC checks and the website uses the latest SSL encryption to keep it secure.

Hollywood Casino also looks out for the wellbeing of its users with a range of responsible gambling tools to ensure things don’t get out of control. Users can set limits, request a break or find support through various affiliated gambling charities.

Authority

Virginia Lottery Board

Website

valottery.com

Headquarters / Regulated Since

US / VA / 01/1987

Authority

Virginia Racing Commission

Website

vrc.virginia.gov

Headquarters / Regulated Since

US / VA

The Hollywood Casino sign up offer makes for a fantastic introduction to the platform, but it’s only right that loyal users should be offered the occasional promotion too. When it comes to loyalty schemes, Hollywood Casino uses the MyChoice platform. This is actually a third-party rewards scheme that can be linked to your Hollywood Casino account, as well as any other participating platforms.

If you don’t already have an account with MyChoice, then you can open one directly via Hollywood Casino. Alternatively, there are also instructions for linking your existing account. Full details of what rewards can be unlocked can be found through your MyChoice account.

Our Hollywood Casino review was slightly disappointed not to find any VIP scheme in place. However, this is often the case with smaller platforms and in many cases, a solid loyalty scheme can more than make up for the lack of a VIP option.